Wollaston MINI Reviews 

Fantastic service from the start .
Very professional and polite staff.
I would recommend this dealership to anyone .
Gareth was very genuine and aware of my needs .
I am very happy with my mini experience.
Brilliant place, excellent customer service would definitely recommend to anyone .

Excellent service from the very start.

I find buying a new car quite intimidating from past experiences of visiting other car dealerships. From the moment of booking a test drive to taking my new Mini home, the whole process has been easy and a really pleasant experience.

Nathan who took me through all the initial details was fantastic. There were no pushy sales tactics, he was friendly, personable and patient. Incredibly helpful.

Nathan was moving on to BMW so Darren Kench took over the purchase. Darren again has been fantastic, the communication has been excellent. No question too much trouble, very patient, thorough and a real people person.

I’m over the moon with my car and can’t recommend Darren and the team at Mini in Northampton highly enough.

Gabrielle Burt took very good care of us while looking at the electric mini, nothing was too much trouble and the experience far exceeded that shown by other manufacturers!

Kyle Mock is the go to person when looking for a mini! Kyle is not your everyday “sales person”, he is kind, not pushing, shows empathy, listens to your requirements, gives honest guidance & does his best to meet ALL of your needs! I personally wouldn’t go to anyone else other than Kyle! This will be my third mini from Wollaston & my second with Kyle, he makes every effort to understand you as a person/customer, no ask is too small / big!

Thank you for everything Kyle and roll on my new baby coming home! As they say ‘the mini of your dreams do come true’!

A tremendous experience buying our first Mini. The sales staff, particularly Kyle Mock, were superb, hitting the right note for support and guidance. Very impressed with the car as well.

We have had a very positive experience with Kyle and his manager. They were able to give us a vey competitive price on the hybrid Countryman and we have been very pleased with the service we received and the car is just fantastic in sage green in the exclusive spec with leather seats.

Kyle was amazing when I came to look at my options for a new car. I didn’t know much about finance etc and he was very patient and explained everything really well. I also had plenty of options to test drive cars to get a feel for the car and understand more about what I wanted. I now have an absolutely amazing car thanks to Kyle, couldn’t be happier!!

After someone bumped into the back of my mini, Simon and the team at Wollaston Mini/BMW bodyshop were brilliant, I received a very friendly and profession service from my 1st call to assess the damage, through to collecting my fully repaired and valeted Mini. Very Happy Mini Owner.

Fantastic service from start to finish from Mark and the team. Cooper S looks as good as new again. If your Mini needs any bodywork repairs this is the best place to take your pride and joy. Highly recommended. Thanks again. Roy Fisher.

Best customer service I’ve ever had. All staff were courteous and knowledgeable and did everything they said they would and when they said they would do it

Mark and team were fantastic at repairing my mini after an accident, being the kindest and most helpful people throughout the whole ordeal, and regularly updating me. They went above and beyond to get my Mini Cooper S repaired to just how I remembered it. I wouldn’t hesitate to recommend them!

Just ordered a Mini Cooper s sport the customer service is one of the best if not the best Debbie is fantastic at her job and regardless of who you see at Wollaston Mini you will you will leave happy. This is my second Mini from Wollaston Mini and we own 3 In total so I can also comment and say the after sales also is fantastic as well as the parts department.

Outstanding customer service! This is our third Mini from Wollaston and every time Kevin is absolutely brilliant! His knowledge is exemplary and each time he helps us to build the best Mini. Kevin provides an outstanding customer service, keeping us up to date with each stage and even sent a video of the car before picking it up! Thank you so much Kevin you are simply amazing!!

Great experience from start to finish. I bought a mini through Kyle, picked my new car up today. From start to finish, Kyle kept me in the loop and up to date and made the whole process so easy. If anyone is looking for a new car, I would definitely get in touch with Kyle

Fantastic service and friendly and efficient team!!

I purchased a Mini Cooper S Sport and thanks to Debbie the whole experience was fantastic. Couldn’t have asked for a better service, friendly, helpful, professional and inviting. Wonderful stuff, thank you so much.

I like to keep my car tip top. I needed little jobs done on the paint work , wheel trim, new bonnet strips etc. Some work done on warenty some I paid for.
The booking in was simple and quick. I had calls and texts to inform me on how the job was progressing even to say we need your car a little longer. Collecting my car was easier than ever. Paid over the phone and me car was on the four court waiting for me as I had little time to spare.
A big thank you to Mark from the body shop and Nicola.

I would recommend Wollaston body shop highly, they turned a traumatic experience into a manageable one, the staff are helpful and friendly the service is second to none and Nicola kept me informed every step of the way. The end result is perfect

I had been looking for a JCW locally, but could not get what I wanted. After deciding to look further afield I came across Wollaston Mini that seemed to have the perfect car. I reached out to them and Kyle very promptly responded. He gave me all the facts including a great video to show the details of the car. All my questions were answered and he made me feel comfortable enough to go ahead with the purchase despite not being able to test drive the car. I’ve had the car for just over 2 weeks now and could not be happier. The only problem is I am putting a lot more mileage on it than I thought as I am always looking for an excuse to drive it!! Thanks Kyle!!

What can I say! We couldn’t have asked for a better service from Kyle when purchasing my new mini. We’ve been dealing with Kyle for over a year and has always given us the best service as possible. It’s so refreshing to deal with a friendly sales advisor. Thank you for making the process so easy and stress free!