If I could give them a zero ,that's what their customer service dept deserves.this company isn't about customer satisfaction, its aboutfiguring more ways to put on a great sale and charging all thes... Toon meer
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Less than 1 star review! TERRIBLE REPLACEMENT OR REFUND policy. Package never received but they still have not refunded me!
Woman Within has been my go to for 20 years or more. Initially service was great but something has changed. I ordered two dresses when they were on sale at the end of June or first part of July. In S... Toon meer
My wife ordered from Woman within on FaceBook. Firts time ordering from them The next day we had $15,000 of orders from an Air conditioning Company in Georgia. 7.000, and 8,000 Coinc... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Woman Within® offers a complete line of plus size clothing: Casual Tops, Pants, Sweaters, Shirts, Jeans, Coats, Dresses, Suits, Swimwear, Sleepwear, Bras and more.
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I placed an order and never received…
I placed an order and never received it. When I called they told me they could see that it was never shipped but I still had to wait 21 days before they could issue a refund. I called back after never receiving the refund and was told it was issued but they did not have a confirmation number. Total scam
Company is a scam
I ordered a bra in my normal size but the one that arrived was way to big. I started the return process and was shocked! In order to get a refund they want to charge me a restocking fee $10.99 on a $25.43 purchase! The only way I can get a full refund is to accept a gift card. This company is a total scam. I will find something less likely to be wrong with this gift card and then I will NEVER buy from this company again.
Absolute joke of a retailer
I ordered two pairs of pants for an upcoming trip to Europe. As I am 6' tall and nearly no one carries pants long enough to fit me in brick and mortar stores, I have no choice but to shop online (completely unfair but that's a topic for another day).
I placed my order on 9/15 and needed my order before 9/28. That was just under two weeks and it is reasonable to expect that my order would arrive on time.
Four days after my order, two days longer than customer service said it would take the order to be shipped, I get an email saying that one pair of pants in my order has shipped. Five days later, the second pair still has not. I check with customer service again only to find out that the second pair of pants won't ship until the end of November!! I asked to have the order canceled and the customer service rep offered me 10% off if I will wait TWO MONTHS for the shipment!
That is absolutely ridiculous. When I said so, the rep explained that that pair of pants were a "promotional" item that was only on pre-sale. Well, at no point in in my purchase process did anything ever indicate to me that those pants wouldn't be immediately available.
This has been a garbage customer service experience all around. I had the second item canceled. The first item will be returned if it isn't a good fit and in good condition and I will NEVER waste my time and money on this joke of a company again.
Fabric was terrible quality
Fabric was terrible quality. Charged for return are excessive.
They charge $20.98 for shipping!!!
I will never order from them again! They charge outrageous shipping fee, $20.98!
Junk Company
Only because this company & its brands offer women's plus size clothing at reasonable prices can it exist. The fabrics are cheap. Construction is often sloppy. The sizes are not true and run large. Shipping and handling is high. Shipping is very slow. Returns have gotten better. For a free return, bring it to a Happy Returns drop off. The return is only free if you choose to get a gift card. Out bound shipping costs are not refunded. And be very aware of almost automatic joining the Loyality Club. Pay $24.99/year and get flat shipping rate of $4.99 and small discount on qualifying purcjases. I wish plus size women had a good alternative.
Unauthorized deceptive charges
Oct or so of 2023 I ordered a Christmas gift for someone. Imagine my surprise when I started receiving charges for $16.95 for their membership which I never requested. Many phone calls, emails and chats later I get no where. Never recieved refund or cancelation. Never recieve confirmation email of cancelation. Today I finally do. Claim I will get refund for 11 months. We shall see. Should get for 19 months. Beware of website. The box to join membership is automatically checked for you. Such deception. (the email address for cancelation is also not legit)I am reporting this company to everyone. Consumer affairs, BBB, Attorney General ect.
Caution!! You never know what they'll send you!!
Twice now I've received what I didn't order. They took forever on the 1st order and sent me a size smaller than what I ordered. I know my size, so it wasn't a mistake on my part. With the last order I ordered tunic size t-shirts and basically got a regular t-shirt items. Their return policy is deplorable, so I kept the items. They lost me as a customer due to their poor service and a give a damn when filling their customers' orders.
Slow, poor shipping and only half of order received
Slow, poor shipping and only half of order received. They literally want me to sign an affidavit to try and get refunded (I asked if they would just send replacement item, but no). Such a sad experience. Don't order from this place if you value your money. Company policy is awful.
Ordered Underwear, Never Again!
Ordered underwear and on the back of one is stamped in Bold Black letters 5 inch block, "Made in Pakistan 100% cotton wash before using machine wash warm wash colors separately use only non-chlorine bleach tumble dry low remove promptly medium iron in English Spanish and French which shows through the back of the underwear. I have never seen this in my lifetime! What reputable company does this?
False advert. high shipping cost, Cust Serv People rude
Super High Shipping cost, sizing is incorrect and backorders are 4 weeks and longer, while the item is advertised as available. False advertisement, Customer Service Personal is rude and not accomodating at all, they all argue with customers on the phone, some hang up.
I order tshirts every year about this…
I order tshirts every year about this time. I wear them to work in a casual office. This year, they are about twice thinner, almost transparent, and the seams are weak. I have no interest in them any more and have to find another place to order my staple tshirts.
I am DONE with this place
I am DONE with this place. Everytime I need to return or exchange anything it is like recreating the wheel. I wait for my return to be accepted, I wait for my credit to be issued, I wait to place an order, then when I THINK the reorder ahs ben place, the STUPID IDIOT OF A GIRL used my credit card and then CANCELLED THE ORDER. NOW, realizing I never recieved and the order was canceled, I am trying to ONCE AGAIN place the order, only to have them tell me that they will have to start ALL OVER AGIAN and reopen the card because it show used but not spent! They will not put me through to a supervisor. I always say I will not pruchase anything agian and then a couple years go by and I order again. NOT THIS TIME. WHY ARE THEY STILL IN BUSINESS?
I am canceling my cc with woman within…
I am canceling my cc with woman within as soon as I pay it off. I’ve had to return things a few times and this last time they had me use happy returns through ups never again they claim they never received my package. It was a return worth $75 I have to pay for. I’m done with them period. Tried numerous times to resolve it!
Stealing $1.26 at a time.
Anybody else keep getting these little "balance due" invoices for $1.26, $1.53, etc after you place an order? I do not owe this money. Since this company does this “added balance” with 100% of my orders, I kept copies of the checks and order forms over the last year. I also went to the bank and obtained a copy of the cancelled checks. This is a scam. It doesn’t seem like much, a little ole $1.26, but if you do it to 200,000 women….well, that is a bit of change, isn’t it?
So, I have packaged up the last four “balance due” statements, my copies, and the bank’s cancelled checks and sent them to the Better Business Bureau and the attorney general in their state. I will also post screenshots on every social media review site you have and tell people about this.
I am done.
This company is scamming people
Please don’t use this company they are stealing with every order. They charged me over 35.00 dollars for a 20.00 pair of pants. Tried to Return them and their so called processing fee is a joke. After their fee they want to refund me 12.00 dollars unless I take their gift card for more merchandise which I would have to pay shipping again. My next text is the BBB. Please don’t get involved with this company.
I placed an order and received it in a…reasonable amount of time but had to ask for the free shipping and was inundated with a very pushy sales person.
I placed an order and received it in a very reasonable time frame, however; the size was wrong on all items. I don’t sent things back so I will have to sew in the T- shirts a lot- 4 inches at least. The one shirt is a lighter color and is so see thru it will only be suitable for a swim suit cover up. Good thing I ordered these items to mow in.
Spams and Scams
I'm only giving 2 stars because my order arrived and it was ok. Cheap, but suits my purpose. Now after reading through other reviews I feel like i really lucked out that i received pretty much what I ordered...even if it wasn't exactly as described (wanted stretchy rayon capris...they're more like stiff T-shirt fabric). My beef is their incessant torturous advertising. You can't unsub from their emails and catalogs come every day. I don't even have an online account with them and gave my spam email address...but they somehow found my primary email and send like 10 spams a day! Okay...I'm exaggerating. But only a little. Done with this company...so many better choices out there.
I am so sad that folks are having…
I am so sad that folks are having trouble with Woman Within and writing bad reviews. I have been ordering from them for several years now. I have received everything I order in record time. Clothing fits perfectly, washes great, is made very well, and is long lasting. I buy all of my clothes from Woman Within. They have been very very good to me.
Placed an online order
Placed an online order. Received an order number. Next day I sign in to check my order and there is nothing pending. I call customer service, she was not at all helpful. Just said order must not have gone through "sorry". The sale ended yesterday and those prices are now gone. They didn't even offer to work with me to get my order in their system. Worthless customer service and terrible way to do business. I do not recommend WomanWithin or any other affiliates of theirs.
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