Womanwithin Reviews 

Do not order anything from them. Their shipping prices outweigh their discount on clothes. Ordered item, saw the associated shipping charges, and immediately canceled the order. Eight hours later I get a response that says it’s too late to cancel!!!

They changed the prices on my order. There was one price on the confirmation email and another on the shipping email. This company has very deceptive business practices and horrible customer service.

BIGGEST MISTAKE IS TO SHOP HERE! I ordered a shirt Dec 3 (wrong size) tried to cancel order, they would not. Shipped wrong size anyway. Got wrong size today Dec 11 (nearly 2 weeks of waiting ~ for the wrong item) Now have to return (wait 2 weeks for a refund) and reorder right item, if it doesn't sell out, and wait 2 more weeks to get item. Reps are from the Philippines, don't speak or understand English, do nothing, do not help. Worst customer service on the planet. Nightmare! Unresolved! DO NOT SHOP HERE. LOOK AT ALL THE ONE STAR RATINGS! There's a reason for that! So ordered a LARGE and wanted to get an EXCHANGE for a MEDIUM. Waited almost 3 weeks. Rep said SO YOU WANT TO ORDER A LARGE???? OMG! Seriously????

I recently purchased one tee shirt and it was ok. I just now saw a PayPal withdraw for Women within rewards for 16.99. I don't recall singing up for this. I never sign up for rewards. So I had to create an account and log in to cancel the subscription. It would be 16.99 a month for rewards for a company I rarely shop at. The cost of my Tee shirt just doubled. I hate subscriptions and in this case, it was so sneaky I did not realize I chose it during the purchase process.

I ordered 2 shirts (1X) & returned both for a different size (2X). Free shipping, both ways. No problem.

When I got home, there was another package, of the exact 2 shirts (1X)! Upon trying to return this order, they want to charge me $10.99 "processing fee," to credit my Catherine's account or get a gift card, with no processing fee. Mind you, I did not order 4 of the same shirts!

Upon contacting customer service, I got an Asia representative. Apparently, there are no USA representatives & the managers are in meetings. All the while, the representatives are communicating via online messaging with the supervisor, in the "meeting." So unprofessional.

One hour & 28 minutes later, nothing got resolved. While on hold, I started looking at the reviews. OMG, absolutely horrible & lots of common denominators with the "processing fees."

I have Catherine's credit card & have been a faithful customer for decades. All I wanted, was for them to refund the $10.99 processing fee. Simple.

They've lost a loyal customer, over $10.99, I've written this negative review & now we have social media. A very powerful tool.

I ordered flannel nightshirts from this company 6-7 years ago, and liked them. So, I placed an order for a flannel nightshirt again last week. Well, they claim it's flannel---but when it arrived, it was stiff as paper. I washed it in hot water thinking that would soften it up. No luck. Plus the catalog shows it being blue and pink. It's actually black and pink. UGH. I should have checked this site before placing an order. I am out of the money for a product no one should have to endure sleeping in.

I ordered a coat and some underwear. My package arrived with the coat but no underwear. I called (and got some overseas representative) who stated that the underwear were "reserved" to be shipped in April of 2026...it is now November of 2025. I told her that I am not waiting that long and she said to can cancel the order and then reorder with a different color that is in stock. Then she proceeded to tell me she could not give me the sale price that I originally paid. I asked to speak to a US based representative, she said she can't do that. I asked to speak to a supervisor, she said the supervisor will tell me the same thing. I asked to speak to the supervisor anyway and was put on hold for 38 minutes. I have been a loyal customer for over 30 years. They used to have excellent US based customer service. Now they farmed it out to subpar overseas operations. I will be doing my shopping elsewhere.

If i could leave no stars I would. I ordered 2 skirts and they were the wrong size. I sent them back for exchange. The Woman Within only gave me credit for 1 skirt in the form of a credit to my account. After calling the customer service line. I was told the refund for the 2nd skirt would refunded to my PayPal account. It never was. This is a fraudulent company that steals your money if you need to return anything. The customer service reps over seas and just read from a script, they can't help resolve anything or they just outright lying.

have to admit that purchased a pair of shoes, and then looked up the reviews which i normally do prior to spending any money. immediately i reached out to customer service and asked to cancel the order, the rep immediately reassured that the order was in process, well today the order arrived. the quality of the shoe is okay, glad that the experience wasn't fraudulent. maybe they've made some improvements due to the number of negative reviews that are out here on the net.

I placed an order with Woman Within in August 2025. I received my order, minus two items, in August 2025. The quality of the items was not good, one item arrived damaged. Later, late in September I think, I got a letter from Woman Within saying that they were unable to get payment for an item I had ordered, and that if I did not respond to the letter by calling, they would cancel the order. By this time, I had completely forgotten that two items of my original order had not been sent. Since I had forgotten, I concluded that I did not need them, and therefore, I did not respond to the letter. They would simply cancel the item, and I considered the case to be closed. Yesterday, October 26, 2025, I was checking my bank account information to see whether my property tax payment had cleared my account yet, and discovered that Woman Within had placed a charge against the account used for my property tax payment, for an item that had been backordered (but which I had forgotten I had ordered, and which I had thought they would cancel (since I did not respond to the letter which said that the item would be cancelled if I did not respond). I called them and told them that the account they had charged was SPECIFICALLY for paying my property taxes, and they MUST CANCEL THE ITEM, and they said they can't, but that if I call the next day, someone would cancel it for me. So I called this morning, and was told that, "Sorry, the order is already being processed, so it can't be cancelled, but you can return it once it arrives." I told them that yesterday, I would told that they could cancel it, but they said no, they can't. So I called my bank, but since I had used a debit card, I could not place a stop payment on it. I am a retiree, the money that Woman Within is taking from me was meant to pay my property taxes. I asked them to cancel my account with Woman Within, and they said they're unable to do that. I asked them to delete my bank account information from their system, and they just asked, "Is there anything else I can help you with today?"

tried to PJ's for my wife I HAD a gift card email for $82.89 that got deleted so called customer service they delete from there system so i couldn't use it SO BASICALLY THEY STOLE MY MONEY AND IM JUST OUT THEY CAN'T REPLACE THE EMAIL GIFT CARD

I am having a terrible experience with Woman Within's customer service. I placed three orders recently. Only one order arrived. When I contacted Woman Within's customer service's hot line, they didn't recognize my phone number. When I finally got through to a sales person, she told me my orders will be delivered in December, two months from now. I had to reach out to Woman Within because their communication with me is terrible. They didn't tell me my orders would take two months to be delivered. All they care about is money, and if I was going to spend more money buying their products. I said no. I just want all of my items to be delivered. What bothers me the most about the company is their lack of communication skills. They should have sent me an email or a text message stating that my order will be delivered late. This is not the only issue I had with the company. They didn't tell me one of my orders was canceled until I looked at my account. I just wish their communication with me was better.

Customer service is horrible. I have been waiting for a call back for 3 days. I placed an order on October 14, 2025. The agent suggested I cancel the order and reorder to add another item to my order. She canceled my order; the prices increased hen I tried to reorder. I have been calling for 3 days. I have been on hold for 3 hours total. They stated they called me and I did not answer. I have not received any calls from them. I requested a supervisor; he was worse than the previous agent. I still do not have a resolve. No one still hasn't contacted me 3 days later. The customer service is horrible. They don't listen, and they keep asking the same questions. This has been an awful experience.

New customer. Placed order on 10/07/2025. Today I received a letter stating, "Your bank declined." I checked, and there is no record of a WW transaction on, before, or after 10/07/2025.

Earlier in the week, I received a postcard apologizing for a delay/backordered item. The "new" ETA is 10/29/2025. I didn't cancel, and I was willing to wait.

I called Customer Service and reached a robot. No option to speak with a live agent. Therefore, I am giving this company one star.

I will not order from them again. I don't recommend anyone doing business with them — and now I understand why they have so many negative reviews!

Summary: Poor service. Dishonesty. I'll shop with a competitor.

I placed my order 10/5 and as of today 10/13 I still do not have my items. I paid $24.95 for shipping!
I just did an extended chat with them and they did not apologize or offer me anything to help me. Just made excuses and said try them again. Absolutely will not. I can't even say if the clothes are acceptable as I don't have them.

I thought I will save on sale- but I lost LOTs of money. I would spend less in retail stores at the end. I lost soo much time and have bad anxiety dealing with their custumer service...
Sizing is totally wrong on MANY items. It IMPOSSIBLE wear them. They charge LARGE shipping fee to get staff. Fee to return $10.99 PER ORDER! I had couple orders, so return process fee was about $54!!!!!Custumer service is horrible. It feels like you are speacking with the wall. They are not willing resolve issues.
I got $25 membership to lower high shipping cost, and even with membership it cost about $5. But discount wasn't appliyed to my order! I had to contact them so many times to get my discount.
I retuned some items, paid $10.99 fee, they sent staff back to me with the note that I missed the deadline. Refused give store credit. Why I was able to print the return label then for these items?? I e-mailed to clarify how it was calculated that I missed 60 days - they ignored my questions and their answer was just copy of their return policies. They do it it a lot- ignoring questions. Well, they was able to cause me big loss one time, but I learned my lesson and will not be shopping with them again.
Their credit card is also pretty bad expirience- I have credit score above 700. The first credit line was $300. I got it just get their promised discounts- I have money and I have another credit cards. This credit line felt like slap in the face compairing with another credit cards I have. Also, worst APR EVER! About 35%
Also, I forgot that this new card is not on autopay. $30 late fee. I paid soon, set autopay and asked return late fee (first), they returned only $15.

I am just adding to the chorus of terrible reviews. They lowered the price of my item after I bought it, then I returned it and they refunded me only the lowered price. I talked to them and they tried to say it was a $10.99 return fee. Shady!!!!!

Just unbelievable. I never received an item from a March order. The company claims it was delivered in May and must be paid for. It was 16dollars! I have not paid while I wrote and called to dispute. The Community Bank Woman Within charges 40dollars A month late fee, so now it has turned into 90 dollars! And they did a default report to Transition which lowered my credit score 102 points!!! For one lost pair of sweatpants. I started buying from them in the 1980s, and THIS is too much. I buy hundreds of dollars each year and every cent fully paid. I am so mad I could spit. I really do like their petite plus casual clothes, and would like better treatment over this stupid mistake. Not my doing!!!

Do not buy anything from this company. Every single pair of pants in a regular women's size the inseam is 31 and 1/2 inches. All other clothing manufacturers the inseam is 30 inches. So every pair of pants will always be too long and too big in the legs. And if you want a refund you can get a full refund for the full amount that you paid in a gift card to buy more of their trashy clothing is all missized. But if you don't take the gift card, they will charge you $10.95 to ship their crappy clothing back to them. So on a $18 item I got a credit for $6.40.

Total ripoff company.

I returned two shirts that did not fit. Woman Within would refund my money only if bought more of their merchandize. I did not need anything, so they are still keeping my money. I request a refund by the method I used to pay for the shirts, but they don't refund money that way, so I get NO REFUND. They were paid $62.60 for the merchandize and only refund $46.72 of that money, which means they automatically keep 25% of my money. I won't ever buy anything from Woman Within again.