Womanwithin Reviews 

I ordered a bathing suit from them. What I received was a totally different item. I returned it as instructed and did not want to re-order it again so I requested my money back. They credited by bank account with the purchase price of the bathing suit and told me they don't refund shipping and handling back. I explained to them that the return was because they sent me the wrong item and that i had no problem paying shipping and handling if they had sent the correct item in the first place. They keep telling me they will send a memo to someone regarding this issue. Once they told they were issuing me a $ amt that wasn't even what I paid for shipping and handling. Today they told me they issued a gift card in my woman within acct for a different amt (that does not total what i paid in shipping and handling). I told them i wanted the credit back to the acct i paid for the order with. NEVER EVER ORDER FROM THEM. They tell you lies to get you off the phone. They won't let you speak to a manager. Horrible customer service and the lowest level of customer resolution I have ever experienced.

Company states that you can’t return an item if the tags aren’t in tact. The three sweatpants I ordered didn’t even come with tags so I can’t return them even though they don’t fit. Do not purchase from this company unless you’re sure it will fit!!

Fraudulent Company

BEWARE!
#1 Ordered two pair of denim pants, same style, same size. When received, one pair was 4"shorter in length and 2" narrower in pant legs. I called customer service to get return instructions. They sent me via email a return label. I returned the pants immediately, I ordered and paid again for another pair to replace defective ones. They not only would not credit me, for the defective pair, they charged me an additional fee for the return!!!!!!
#2 My second order, was for 2 pair of their "popular" knit pants. When received, I immediately opened and found one pair had actually been WORN and was STAINED! I again called their customer service dept. They again sent a prepaid return label and I sent both pairs back, the same day as received. I have yet to receive a credit. Their customer service dept. told me they were a US company, although no representatives I've spoken to speak clear English.
I had signed up and obtained a Woman Within Credit card account for a special offer. I made a large order with them prior to these previous issues. I still "have not" received the order, however, they did send me a Credit Card bill for the purchase, again, the order has not been received! I will not do further business with this fraudulent company and I will be cancelling their Woman Within Credit card!

HOLY COW!!! WILL NEVER order again!! I have ordered many times and YET again they have charged my card twice!! I had credit card thru them for years and same billing issues!! NOW this!! NEVER again!!

Wish I could give ZERO stars. DO NOT PURCHASE FROM THIS COMPANY!!!! I've been attempting to get a refund since January. It's almost March. I literally got into a shouting match with the first CSR. Today, I spoke with a CSR who actually hung up on me. A simple Christmas gift turned into a customer service nightmare (and they have the audacity to charge a $10.99 processing fee for a return). Wish I had read the reviews BEFORE purchasing. Lesson learned...NEVER again. I never give bad reviews but this has to be THEE ABSOLUTE WORST Customer service ever!

Hey folks this is how they rip u off when u make a purchase $50.32
They will charge you $50.31.
So leaves transaction open then they hit the
$50.32 again it’s a scam on most of there stuff

The website stopped working mid order confirmation, funds deducted for 1 failed order, then 2x for actual order placed. Now more than 10 days later, only 1 duplicate processing refunded and original error funds reserved still in processing for refund.
That's a long time and too much money for me to risk another purchase with more errors. Will shop in a local store instead.
Customer service was polite and did explain situation but the end result is still a very long wait to get my funds bank.

On 01-30-2026 I ordered size medium tall pants in cobalt blue and another pair in tan. The website said the tall pants had an inseam of 33 to 34 inches. The pants tan pants that I received were fine. The cobalt blue pants , however, had a 38 inch inseam!!!! Even women basketball players do not need a 38 inch inseam. I called customer service and they helped me to return the pants and exchange them for another pair. I just received the new pants yesterday, 02-18-2026. These pants also have a 38 inch inseam!!! I will send these back and give up.

It has been a long time since ordered from this retailer. This time was a disaster. I paid for shipping, then my order was, what seemed like forever, in transit. I finally got it and all three items were too big. Yes sizes are HUGE... I even ordered a size I wear! LOL.. Anyway, now that I need to return I gotta pay again for shipping. I decided NOT to reorder. If the items are still too big I pay for shipping again.. Not this gal. I got succered once. Not again.. So it cost me $25.00 to get a bunch of stuff that was useless... Never again Womenwithin...

I ordered two housecoats from these people in Jan 1. It was supposed to be delivered by the 5th. Come the 15th there was nothing shipped. Post office never received the package. So I cancelled the order. They credited my account for everything except the $12.98 shipping and handling. Now why should I have to pay shipping and handling for something that never shipped. That’s just wrong. I could see if I returned something but I had nothing to return. They really shouldn’t screw over people like that if they want to keep customers.

I received my bill and was a 49.99 late fee for a 2.99 charge for a paper bill which I didn't even know they charged a fee for a paper bill. Spoke to an regular customer service person who was unconcerned about my issue only to ask to speak to a manager who was even less concerned. So I paid my balance owed and said I wanted to be removed from their mailing list altogether and didn't want to receive anything else from Women Within them they informed
me I would have a 2.00 interest fee still owed on my account.They have quit the racket going to charge you with extra fees for a person who has been a customer for many years who has never had a problem in the past and always paid their bill on time. So be careful and make sure you check your statements.

I ordered the wrong size pants. The return process was painful. I opted for a gift card because they charge a fee to refund your original payment. Customer service said I'd receive a gift card by mail. Nada. If they actually said email, Nada. I had to email them for an answer. Oh yes!, they reply via email, including the gift card info. 🙄

Trying to place my new order using the gift card? A royal PITA.

Let's not even about excessive shipping costs.

Run, do not walk from this company.

Sales price automatically changes to full price when you put in your size, or any size for that matter. Total bait and switch.

I would love to give this company‘s customer service department zero stars.

I have been trying to use a credit for three to four weeks and it keeps coming up as invalid. I was told a new pin needs to be issued by the gift card department.

I can’t even begin to count the number of times I have spoken on the phone, chatted & exchanged emails with customer service representatives over the past 3-4 weeks & absolutely nothing has been done.

Steer clear of this positively horrendous company, they will just screw you out of your hard earned money & play games with you, until you either give up or take legal action.

I have never had an issue like this, that was not promptly resolved by customer service. It’s an absolutely disgusting reflection on the Full Beauty companies.

When I order items they are all in stock. When some of the items are received some items were not shipped because they are out of stock. The wait time for the out of stock items has been as long as 2 months. Trying to get customer service is maddening. Even though the automated system can’t answer your question you are not given an option to speak to a person. Discovered #0 will get you a person. The real person sounds like another automated voice. It/he/she doesn’t let you speak. Life is too short for this kind of aggravation. Closed my account. Given the poor reviews here I’m guessing Woman Within doesn’t really care.

I SHOULDN'T HAVE TO GIVE THIS ATROCIOUS COMPANY ONE STAR. MORE LIKE -10!!! DO NOT BUY FROM THIS COMPANY! YOU'LL BE SORRY! I CAN SEE WHY THEY ONLY HAVE A 1.2 RATING. NO CUSTOMER SERVICE WHATSOEVER!!!
I am a senior citizen on a fixed income. Because of that I purchase my Christmas gifts throughout the year so that I get the best deals and all my purchases are paid for before the holiday.
I purchased a lot of items this year from this company. Three of the items ended up being, in my opinion, sized wrong. In fact, I purchased two pair of leggings at the same time; one fit my daughter fine. The other one she couldn't even get over her bottom. Had to be at least 2 sizes smaller than marked. An 18/20 cardigan was purchased; a few sizes bigger than my daughter's 14/16 size. She couldn't even get her arms through the sleeves. And don't even ask me about the jeggings. It was comedy hour seeing her try to get into a pair that was 2 sizes bigger than she normally wears and not getting once leg through. Those are the items that I wanted to return - just for size. I wasn't asking for any money back - just the same thing in larger sizes. But because I was thrifty and made purchases throughout the year - I was told that none of my items could be returned because of a 60 day return policy. Even though I told the reps they were Christmas gifts when I bought them and a rep the day after Christmas told me I could exchange for size. No refunds; exchange only. I was OK with that. But either that rep was lying, all the prior reps were lying, or they were just all incompetent, because today I was told NO! Their "SYSTEM" couldn't handle the returns. Convenient! I asked to speak to a supervisor but amazingly, none were available. Again, how convenient!
MY QUESTION WAS - WHAT ARE YOU LOSING EXCHANGING FOR SIZE? ANSWER - ABSOLUTELY NOTHING. So go ahead, let your "system" determine your customer service/customer relations rather than plain common sense. You'll pay on your bottom line in the end.

Shipping is horribly slow. Missed promised delivery date twice, by a week. Clothing material is thinner than previous orders. Sizing is all over the place. Used to be my go to store. NO MORE! Not even worth the 50% off sales.

I ordered 2 pants. 1st time ordering so I went by their sizing chart and ordered according to what the chart said would fit. I received my order and both pairs oa pant were so big I could fit 2 of me in 1 pair. I requested return. They made me pay for shipping to return and deducted the original shipping from my return amount. Even though I ordered per their size chart they made me pay. I will never order from this business again!! Do not order from here, order from someone else. Bad customer service!!

This is not a reputable company. Beware. I just received a catalog in the mail. There are pants on the back outside page that I wanted to order. The price listed is $9.99. I got on-line and ordered three pair. The price shows $27.99. I chatted with AJ to see what was wrong. He said I'd have to call to get the price. I had picked a color not on the catalog picture. That wouldn't be the $9.99. Then even a color listed on the catalog isn't available. I JUST got the catalog today. They are just trying to suck the shoppers in and do not stand behind what they say. I'm pretty sure I'm fortunate I was not able to get them to honor their prices and colors. Do not trust this company!

Even 1 star is an overstatement of this companies Customer Service!!!
I ordered an item from them and applied credit due me for the item a year ago. When I would check on the status of my order, they would say, it was delayed. By May of 2025, I gave up and cancelled my order. To date, I have neither received a check or credit for my cancelled order. I have called repeatedly and their response was, we will have to review your case and make a decision. Please call us back to see what the decision is. Last TC to them on 12/18/25 was that a check would be going out on 12/19/25. To date, 12/30/25, I have not received their check. Since I had discarded all my notes on this situation thinking this was finally resolved, I disposed of my notes in prep for company coming for the holidays. I called today and now since I no longer have the order number and it doesn't show up online, they can only say "We are sorry for the inconvenience". To say I am over EVER dealing with this company again is an understatement! Buyers BEWARE!!