Womanwithin Reviews 

I ordered 6 items. I received the items and 4 if the items weren't what I ordered. I returned the 4 items through Happy Returns (UPS). I received an email that said my return was approved and that I would receive a gift card. I did not ask for a gift card. I wanted the money refunded to the card I used to purchase the items. I called customer service and they said that I had to wait for them to get the items and then I would have to call and have the gift card voided and the money put back on my card. Then they said I would have to pay a $10.99 return fee. I said why you sent me items that I did not order. That isn't my fault. Why should I have to pay to ship them back. I asked to speak with a supervisor and she said there was no supervisor available. I said I didn't ask for a gift card and I want the money refunded to the card I used to purchase the items. She said they can't do that. They have to wait for the gift card to be issued and canceled. I wish I would have read the reviews before purchase. I will never buy from them again. We should all file a class action lawsuit against them.

Their check out experience is tricky and sneaky, and the refund code or code for free shipping often doesn't work, then trying to deal with their completely inept customer service (Which has to be located entirely outside the US with barely-English-speaking representatives is entirely useless. I have had these problems with them in the past and overlooked them because I do like their clothes, but I am done and will never buy from them again.

Clothing didn't fit, I understand that, but the return fees are rather large, my entire purchase was 89.01, 10.99 fee for not getting the gift card and the rest was for the original shipping? The refund amount I was given was 58.55, a difference of 30.46. Will not be shopping here again, too expensive of a mistake.

Outrageous return fee! I will never buy from them again.

I love Woman Within and wd b naked without them. They r the only company that has clothes to fit me. I especially like when I find a perfect dress for me they have it in a completely different look where u can’t tell it is the same dress. Thank you so much Woman Within. I don’t know what I wd do without you. Customer Susan Beard.

I have spent thousands of dollars with Woman Within (and its other brands) over many years. I never had a problem. They’re good quality for the price, but this time I ordered two bras and a pair of shorts, and the shorts and only one bra arrived. I put in a claim to them, we did back-and-forth emails for several days, and finally they told me that they were not going to reimburse me for the item because according to the weight of the package I received the entire order. I am not a liar. If I was going to lie, I would lie about a more expensive item than a $29 bra, and it’s going to cost them a lot more because I will never buy from them again and I suggest you don’t either.

I purchased a long sleeve, layered, 2 color shirt and the actual cut of this shirt is absolutely off. The neck hole is sewn at the wrong angle. Making it seem as if its pressed against your neck. Even trying to readjus the shirt didn't make a difference. I don't know if any other buyers had this issue. All the other clothes are perfectly fine. The cut, fit and comfort in clothing is what I look for the most. This shirt just didn't meet the standard.

Woman Within clothing is very good... Just NEVER Get their credit card... the Accounting department is a complete nightmare. I returned 2 items.
They are refusing to deduct it from my credit card balance.
Blame has been shifted back and forth between Comenity Bank and Womam Within accounting department.
In the mean time I am being totally screwed for this $55.00 Credit.
This is disgusting and I have spent hours on the phone with them to no resolve.

Sizing of the 7-Day Straight-Leg Elastic-Waist Stretchy Knit Pant is very erratic. Fit on first order was ok except one of the pairs was longer than the other (ordered same size for each). Both pairs in second order ordered same size, they weren't even close; one was too small and one was too large/long. BEWARE - Refund policy is ONLY for a store credit; otherwise a customer only gets 1/2 of purchase price back.

This company charges a processing fee of $11. I made 2 returns for a total purchase price of $24. I received $6.51 after $11 each of processing fee. When I went to Customer Service they told me that the merchant sets that processing return fee. The cost for the return is never mentioned, but they tell you free returns if you get a gift card. I mistakenly ordered from this company, not realizing it serves larger women. The clothes were much too big. I won’t make this mistake again.

I bought one pair of jeans on sale for $20. The note in the catalog says returns are easy and simple - it turns out that they try to mislead you by giving only the address, hoping that you will ship them back at your expense. When I talked to customer service I was told I could either get a gift card or return to original means of payment; turns out that if you ask for original means of payment they charge you $10+ and they do not refund shipping charges. That is more than 50% of the cost of the jeans. Outrageous. Should have looked here first.

2nd time I ordered from amazon for their pants and never got but marked as deliveted!!! I ordered on amazon not thinking it was 3rd party. They have many reports of not deliveted. With complaints it seems they dont care they take money and dont deliver!

I purchased a bathing suit several months ago. Wore it once and hand washed it. After it dried I noticed a large rip in the upper chest. I contacted them and was told since I wore it there was nothing they could do for me. I asked if it was OK that the poor quality of the material did not withstand 1 use and hand wash and they did not think that was an issue. I was a SWIM 365 brand they carry.
Sizing was a little large but I would tolerate that. The quality of the material is horrible. I have suits from Walmart I have used for years that still look better than the brand new suit from SWIN 365 /Woman Within.
Customer service was terrible. All she did was read from a script. Every time I asked a question she read the EXACT SAME line. Always starting the sentence with my first name. " Well miss Jane" we are etc Spoke very quickly and had a heavy accent. Very hard to understand.
NEVER spend any money with this company.

If I could give this company NO STARS I would! I ordered a pair of shoes from them, took their advice from measurements on what size to order, placed the order which was delayed several days, could not find out anything from the tracking # they sent. Then, when I did get them, too SMALL! Now I am involved with the gong show of trying to get a refund/return. I get emails from Several companies, including one called Global-E that shows up as the deivery company. Sent me a link which does not work that would allow me to set up the refund. One of the companies involved sent me a link to get AN EXCHANE only! DO NOT USE THIS COMPANY or any of the several others involved.

I like the company and the variety of clothing but there is always a loophole you are not told about. I made a purchase a couple of months ago on my Woman Within credit card and I choice to go paperless. They are not like other businesses that when you choose paperless they will either send you an email or text message saying your statement is ready. Well, when I signed in to see what I needed to pay they had charged me late fees twice. Now I know it’s my responsibility but why don’t they reach out to the people that keep them in business? Once I pay my balance I am closing my account with them.

Poor Fit - Outrageous return price
Nothing in this order fit. Pants too small, shirts fit like tents. Very inconsistent. Price to return is actually more than the actual shipping cost. There is not transparency regarding the cost to actually get your money back. One and done :(

I order two pairs of feather line pull on jeans size 22 woman which was listed for 19.99. I was the charged 27.49. They would not credit the difference to my credit card. I didn't want too return the jeans. I WILL NEVER ORDER ANOTHER THING FROM THESE COMPANIES!! Buyer beware.

They sell overpriced junk. Bought two dresses which zipped up the front, both zippers split and broke within a few wearings. The worst quality I have experienced in a long time, not worth any time or money. So many other better choices than this junk store.

I have ordered from this company several times. In each case, my orders were delivered, but shipping was consistently delayed.

With my most recent order, it has now been 11 days since I placed it and I have not received any tracking information. I contacted customer service and was told to wait an additional 5 days before they would investigate.

At this point, the issue is not just a single delay, but a repeated pattern of slow fulfillment and limited communication. For customers who expect timely shipping or basic tracking updates, this may be frustrating.

Based on my experience, it may be worth considering other companies that provide more reliable shipping timelines and clearer communication.

The fabric for a pair of jeans was scratchy so I tried to return them but they only take returns via happy returns and I don’t have access to that. When I asked for a return lab to send the item back the said they only take returns through happy returns. Beware!