Womanwithin Reviews 

Warning: Cart Glitch and Billing Errors with Rude Customer Support
I placed an online order for approximately $48.00 during a "48 in 48 hours" sale. A major website glitch automatically merged my current cart with an old cart from months ago, ballooning my total to $245.00. I noticed it instantly and spent the next hour calling customer service three separate times to fix it:
^^The first agent disconnected mid-call after I had repeated the whole situation.
^^The second agent re-entered the order but overcharged me, listing two pairs of capri pants at $23.95 each instead of the advertised $14.97 sale price.
^^When I called a third time to correct this, a representative named Luis was incredibly rude, short with me, and tried to rush me off the phone. I had to demand basic respect after spending an hour fixing their system errors. Luis couldn't correct the overcharge for the website glitch. He said he would send an internal corporate review to review, verify, and correct the overcharge, and Woman Within would let me know to verify that this had been correct with my bank for the approximate $20 overcharge.

I do not recommend Womanwithin.com due to broken website tech and terrible, disrespectful customer service.

Really cute looking clothes, bought 2 capri/tunic sets and received 1 which was far too big, didn’t realize it was size 14W which is different than regular size 14. Reordered in a different size but didn’t receive credit for the one I returned. Then after just a short time on low heat in the dryer, the decal on the front of the shirt MELTED!! Very disappointed , have contacted customer care again but am trying not to get my hopes up that they will do anything.. DO NOT BUY!!

Placed an order for a "gauze bigshirt" in two colors. The photo was very clever -- the sleeves were rolled up, so you couldn't see that the sleeves were only 3/4 and no cuffs. They took almost 3 months to reach me, and when I saw that they were rough cotton, no cuffs and just serger on the sleeve ends, I immediately filed for a return. That was my second mistake, because I went with Happy Rewards, and not using FedEx. It turns out that NO store accepts Happy Rewards anymore -- one chain (Petco) stopped two years ago, and it was on the list I was given on the phone. UPS has had it with them. I finally sent out the two shirts via USPS, but do not expect shipping back, and I'm not sure I will get the purchase cost returned. What I know is that I will never use WW or its affiliates for future purchases. It's sad -- my mother actually liked them and many of their other brands. But now it's overpriced garbage and not worth it.

Worst online shopping experience I’ve ever had. A family member had used WW & I thought they were a decent company, but what a scam. Pay to return anything unless you get a gift card, pay exorbitant shipping fees unless you join their buyer program, pay a totally different price for an item even just to exchange for a different size. Never again!!!

The material and make of the pants is poor. They charge full shipping charges both ways. I will not buy from them again. I recommend other companies like JC Penny, Nordstrom, Dillard's or Macy's. You can find the same sizes and styles in better made quality and you are not required to pay full shipping charges if you need to return something. Additionally, they take advantage of the senior population by adding junk mail and unwanted advertising to their packages.

I ordered clothing in early June and never received it. They show it as delivered but it was not delivered to me. I went round and round with customer service via email and by that time it had been too long and they said they couldn't help me. I've been a customer for 15 years and for them to treat me like that and rip me off $146 is so wrong!

The nightgown and robe set I ordered was gorgeous online, but in person it was horrible! Not to mention, about 10 sizes too big. I purchased for my mother with dementia. She removed the tags immediately, but did not try on. I have all original packing materials aside from 1 rag and they've refused my return

I have ordered 4 or 5 pair of the knit Capri with elastic and a drawstring. These pants are comfortable but start to "ball up" after just a few washes; this is very disappointing. I assume the material is not a very good quality.

The shipping costs are too much. Customer service representatives English is not their language. Very hard to understand. You easily get hung up on. Very poor customer service !

I used to shop a few items, but now I avoid them like the plague. One: their sizing is super confusing: they use their own random sizing, which does not match with standard international sizing. Two: they use very low quality, cheap material and workmanship. Yet, they manage to sell at pretty high prices. So why bother?

I have gone round and round with this company all to no avail. My order shipped June 18th and I still have not received it due to it being mis-shipped. I call to get answers and all they can say is they gave it to DHL to deliver to the post office. DHL says not their fault talk to the vendor or the post office. So no accountability from anyone. No apologies either. Told Womanwithin I want my money back. Like that will ever happen. DO NOT EVER ORDER FROM THESE PEOPLE!!!

Worst company in the world! I purchased something in a different email address. I didn’t realize I had and the person who took my order didn’t verify my address and so now it’s going to my old address that I lived at five years ago. I called them and they couldn’t change it. They said well it’s in processing. We can’t change it. What kind of a company can’t change an address unbelievable this place I’m never ordering from them again.

I ordered two nude back closure bras. I got two white front closure bras. I love this particular bra, but this is not the first time that the company has shipped the wrong item. I'm not even going to waste my time trying to get the right items. Not ordering from them again. Fool me once, shame on you. Fool me twice, shame on me!

The order took 19 days to be delivered. The return package took 3 days to be delivered to them. The refund was supposedly issued the next day but after 15 days, it has still not been credited to my charge card. When contacted, customer service spent 42 minutes "looking into" it and then ended the call telling me to contact my bank!! Still no refund and no help. Will never purchase from this site again.

I have ordered from them quite a few times and have found their items to be of decent quality, especially for the low prices when you buy things on sale for $10! I’ve been very happy with what I’ve gotten from them. I haven’t had any hassles or problems. You can get a customer service rep by phone too if you need to.

They offer a promotion for free shipping and $25 off your first order. You then apply for a credit card just to get the discount and then they tell you, "oh this item is excluded from the promotion" That is flat out false advertising. I wasted time and had dings to my credit for a card I don't need.

The last 2 times I have tried to order from the catalogs the operator I have talked to says the sales are no longer available. This is June the catalog says good until the middle of August. How can it be expired?

What happens to my Women Within. I started buying from them over 20 years ago. They were great. Everything I purchased was fine. I brought most of my clothes from them. Now in the last 2 years they have become terrible. I ordered fleece pants to hang around the house in . I ordered petite size 16. When they arrived the outside of the package said 16 petite but when I opened them the tag inside the pants said LONG size 16. They were 8 inches to long of course. I contacted customer service and told them. They said to return them. I included a note in the package. They still charged me over 20.00 to return. Everything I ordered was a disaster. I ordered 3 pairs of capri pants with matching tops for my mother. A size 20 pull on . They were not cheap
The pants were to big .I did not send them back because of the return policy. I dealt with them for years and all returns were free. Ever since they added those new companies they have gone downhill. Did someone buy them out? I would like to find out because my favorite place to buy clothes is gone. I can never buy from them again. What a shame

I placed an order for three items in early May, I one item in a timely manner with no mention of the other two items. I send an email inquiring and was told they would not be received until July. I replied with an email cancelling the order and asking for a refund. I received back an email offering me a 40% discount. I replied I did not want the discount and wanted to cancel the order and get a refund. No response whatsoever. Rude, unprofessional, bad customer service. Don’t shop there.

I ordered a 10 pack of cotton panties and woman within sent me 3 mens tshirts. I paid 58 dollars and change for the panties and i sent the tshirts back that i never ordered. I still have no panties and no 58 dollars neither. I will be making a bbb report against them too which is a real shame since i had been a customer of woman within for many, many years. Dont trust a company that doesnt let you speak with the bosses.