Be amazing if all online companies were as good as this. I have ordered twice from them now, both times I messed up, emailed them & got a positive & helpful response within 24 hours. My daughter love... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Comfortable, reliable, and effective, they’re so good I came back to buy more! They have a much higher absorbency than other brands and the stretchy ones allow for bloating so they fit the same when... Toon meer
Bedrijf heeft geantwoord
Thank you so much Rezi for helping an autistic woman out. I wasn't happy with the new design of the panties because the material is a bit itchy on my sensitive skin, and I was so happy to hear they ar... Toon meer
Bedrijf heeft geantwoord
These products have absolutely changed my life. I suffer with fibroids so my periods are very long, painful and heavy, and I can’t wear tampons due to discomfort (not that I would go back to them now)... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.
Contactgegevens
Welwyn Garden City, Verenigd Koninkrijk
- hello@wuka.co.uk
- www.wuka.co.uk
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer support is great
The customer support is great. My order was lost in the post, and when I raised this with the team they immediately sent out a new order for me via tracked post, and it arrived the following day.
2 juli 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello,
Thank you so much for your kind words! We’re really glad we could get things sorted quickly for you. It's so important to us that your experience is smooth and stress-free, and we're always here to help if anything goes off track. If you ever need anything else, don’t hesitate to reach out! 💜
Warm Regards
The WUKA Team 🌸
Missing item
I have received my order (school pack for my underage daughter) with missing item. I have contacted WUKA via email and within 5 min I had a reply from Prava one of their team members. She was very polite, genuinely trying to help with the situation, understanding the disappointment my girl was feeling as this was a present for her - only just starting her journey to become a women. After I have submitted photos of the order, Prava has apologised again and dispatched the replacement for the missing item immediately. Prava is definitely valuable team member looking after customers whilst providing excellent customer service, she has rectified the mistake of a missing item with the right attitude and response.
1 juli 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Veronika,
Thank you so much for your kind words!🥰 We're delighted to hear Prava was able to support you so quickly and compassionately—she truly is a valued team member😍. We're glad we could resolve it and support your daughter’s special journey.
Warm Regards
The WUKA Team 🌸
Great product
Great product, first time I've ever had a leak free night! Great fitting . Does feel like you have a pad on. But not as thick and disgusting as disposable ones. Very happy with them
8 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Carla,
Thank you so much for your feedback🥰—we're thrilled to hear you had a leak-free night and that the fit worked well for you!😍 It’s great to know the comfort and reliability met your expectations, especially compared to disposables.
Your satisfaction means a lot to us, and we’re so happy you’re part of the WUKA community 💜
Warm Regards
The WUKA Team 🌸
Things go wrong but how a company deals…
Things go wrong but how a company deals with that makes all the difference. I had a faulty pair of pants and contacted WUKA to see what I could do. It had been a while since I'd ordered them as it was a multi pack. Sabina was quick to respond and apologise. She arranged a replacement pair be sent out and sent me a pre-paid label to send the faulty pair back so they could look to see what had gone wrong. When the replacements arrived there was even a little gift in there for me as well. Definitely one of my favourite companies - hence why I keep going back!
26 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Claire,
Thank you so much for taking the time to share your experience with us🥰.
We're so sorry you received a faulty pair, but we're really pleased to hear that Sabina was able to resolve things quickly and kindly for you. You're right — sometimes things do go wrong, and it's how we put them right that truly matters to us.
We're delighted that the replacement pair and little gift brought a smile to your face — it’s just our small way of saying thank you for your patience and continued support.
It means a lot to know that we’re one of your favourite companies — and we’re so grateful to have loyal customers like you who keep coming back.
With Regards
The WUKA Team 🌸
My daughter loves these knickers
My daughter loves these knickers! We have now used this site 4 times. Never any problem. Always fast delivery. I made a mistake and ordered the wrong size and this was very quickly sorted out. I would 100% recommend!
25 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Rose,
Thank you so much for your kind words🥰 — we’re thrilled to hear that your daughter loves her WUKA knickers! 😍
It means a lot to us that you've returned to shop with us multiple times and that you've had a smooth experience each time. We’re so glad we could quickly sort out the sizing issue for you — customer satisfaction is at the heart of everything we do 😊.
Thank you for your continued support and for recommending us so warmly🙏🏻. We're always here if you need anything!
Warm regards,
The WUKA Team 🌸
Great customer service and product
I am so happy with my WUKA products and service I received. I already had WUKA pants but purchased swim bottoms for myself and my teen daughter. There was a delay in the order but Sabine offered me alternatives and kept me updated. We’re both so pleased with them now they’re here. They have been a life saver!
6 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Gem,
Thank you so much for your lovely message — we’re delighted to hear that you and your daughter are enjoying your WUKA products! 😍
We're especially pleased to know that Sabine was able to support you throughout the process and keep you informed. We understand how important it is to have peace of mind during your cycle, especially with swimwear, and we're delighted to hear that our products have made a difference for you both🥰.
Thank you again for being part of the WUKA community — we're always here if you need anything 🙏🏻.
Warmest regards,
The WUKA Team 🌸
Excellent product and doubly excellent…
Excellent product and doubly excellent customer service. Thank you for making my purchase so smooth.
27 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Dr Finnie,
Thank you so much for your kind words🥰!
We’re thrilled to hear that you’re happy with both your product and the service you received.
It’s a pleasure to have you as part of the WUKA community.
If there’s anything we can assist you with in the future, we’re always here to help.
Warmest Regards,
The WUKA Team 🌸
Highly recommend!
I’ve bought from Wuka many times and will continue to do so. The products are absolutely fantastic for anyone but especially work well for my daughter at school.
Thanks for making great products!
29 juni 2024
Review zonder uitnodiging
Antwoord van WUKA
Hello Becca,
Thank you so much for your lovely message — it truly means a lot to us! 😍
We’re delighted to hear that you and your daughter have had such a positive experience with WUKA🥰.
Your continued support means a lot. If there’s ever anything you need or any way we can support you further, please don’t hesitate to reach out.
Thanks again for being part of the WUKA community!
Warm Regards
The WUKA Team 🌸
Thank you for the help when there was…
Thank you for the help when there was an issue with royal mail, really good customer service!
9 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Steph,
Thank you so much for your kind words! 💜
We’re glad we could help sort things out. It means a lot to hear you had a positive experience with our customer service—always here if you need anything!
Warm Regards
The WUKA Team 🌸
Needed a different design
Bought these my daughter, they are a good idea and but very bad quality after the second time of my daughter wearing them both pairs have fell apart. They have since replaced both pairs with a better ones and these seem to fit well.
24 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Emma,
Thank you for your feedback, and we’re truly sorry🥹 to hear this. The style you ordered is from our seamless range, designed without stitching for added comfort. We’ve already reached out to you via email. Your feedback is truly appreciated and has been shared with our team.
Warm Regards
The WUKA Team 🌸
Outstanding Products and Customer Service
I have recently purchased the period pants for my daughter. We are so pleased we invested in them. The quality is amazing and the fit is perfect. I am now looking to purchase some swimwear ready for our holiday. I’ve been unsure of what size to purchase and the customer service has been outstanding when I’ve contacted Wuka for assistance. Prava has responded promptly with lots of good advice.
I would definitely recommend this company for the quality of the products and the outstanding customer service.
23 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Tracy,
Thank you for your kind words! We’re so glad you and your daughter love the period pants😍. Your feedback means a lot🥰, and we’ve shared your praise with Prava.
We're here if you need help choosing the perfect swimwear!
Warm Regards
The WUKA Team 🌸
Great products and even better customer service
Not only does Wuka have great products, our favourite has to be the swimming costume, life saver for those times on holiday, but the customer service has been unreal.
Whenever I mentioned a slight issue, Prava, was very quick to offer advice and assistance and could not have been more helpful.
We will be using Wuka again, as the total package, product and customer service, is unreal.
Thank you Prava for your assistance.
24 mei 2025
Review zonder uitnodiging
Antwoord van WUKA
Hi Sam,
Thank you so much for your incredibly kind words – this truly means a lot to us! 💛
We’re so happy to hear that the swimwear has been a game-changer for you on holiday, and even more thrilled to know that your experience with our customer service—especially with Prava—has been so positive.
We’ll be sure to pass your lovely message on to her ❤️
Warmest wishes,
The WUKA Team 🌸
The customer service is excellent
The customer service is excellent. I had the pleasure of dealing with Prava, who went above and beyond to ensure I had a good customer experience.
I had to return items that did not fit and Prava was on hand to help at every stage. There was then an issue receiving the new items from the postal service, and the items were returned to WUKA. Prava was in touch straight away to let me know and she organised them to be reposted to me asap. Top class team and service. Thank you Prava for making it a stress free experience, Louise
12 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Louise,
Thank you so much for your lovely message—it truly means a lot to us!
We’re so glad to hear that your experience was positive, even with a few bumps along the way. Prava will be so happy to know that her support made things smooth and stress-free for you. Going above and beyond is exactly what we aim for, and it’s wonderful to know it made a difference.
We’re lucky to have customers like you, and we’re always here if you need anything in the future. Thank you again for your kind words and support! 💛
Warmest wishes,
The WUKA Team 🌸
Brilliant customer service
Very impressed with WUKA - products and customer service. I had some questions about returns in particular and Sabina from Customer Services was most helpful and explained everything I needed to know. Look forward to using the products when on holiday and will be ordering again in future. For me, prompt customer service means everything and this company gets full marks.
19 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Cath,
Thank you so much for your kind words! We're so pleased to hear that you've been impressed with both our products and customer service.
We hope you love using your WUKA products on holiday, and we look forward to welcoming you back again in the future!
Warmest wishes,
The WUKA Team 🌸
Amazing customer service
Amazing customer service and amazing products. Would definitely recommend to anyone thinking about purchasing from here.
18 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Laura,
Thank you so much for your kind words and recommendation🥰!
We’re thrilled to hear you had a great experience with our customer service and products 😍.
Your support means a lot to us, and we look forward to serving you again soon!
Warm Regards
The WUKA Team 🌸
Great customer service
Great customer service. The original parcel was lost in transit, and this was quickly rectified with a replacement which was sent out quickly and arrived within 2 days.
18 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Claire,
Thank you very much for your understanding and kind feedback🥰. We sincerely apologise for the inconvenience caused by the lost parcel, but we’re glad we could resolve it promptly and get your replacement to you quickly.
Your satisfaction is our top priority, and we truly appreciate your patience and support🙏🏻.
Warm Regards
The WUKA Team 🌸
WUKA customer service was very helpful…
WUKA customer service was very helpful with rapid respond to my queries and got my order sorted out very quickly
18 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Kerry,
Thank you so much for your kind words🥰! We’re delighted to hear that our team was able to assist you quickly and effectively.
Your satisfaction is important to us, and we truly appreciate your support🙏🏻.
Best regards,
The WUKA Team 🌸
Great customer service
Great customer service when I thought my package wasn’t being delivered (Prava)
My daughter has found these really comfortable and better fitting than another brand
17 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Carolyn,
Thank you for sharing your experience! We’re so glad Prava could assist you and ease your concerns about the delivery🥰. It’s wonderful to hear your daughter finds our products comfortable and a better fit — that means a lot to us😍. We truly appreciate your support🙏🏻!
Warm Regards
The WUKA Team 🌸
I am converted!
I am converted!!
I didn't think these were for me but out of whim decided to give them a go. The comfort level and security is unrivalled!
16 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Tyson,
We love hearing this — welcome to the WUKA family😍!
Thank you for giving us a try on a whim — we're so glad to hear you're enjoying the comfort and security🥰.
It means a lot to us to have earned your trust❤️!
Best wishes,
The WUKA Team 🌸
Packaged arrived damaged…
Packaged arrived damaged and missing item. Prava from the WUKA team was extremely helpful and got replacement item sent quickly and efficiently - which was much appreciated for an upcoming holiday with kids!
3 juni 2025
Review zonder uitnodiging
Antwoord van WUKA
Hello Rachel,
Thank you for your feedback, and we’re so sorry to hear your package arrived damaged. We're really glad Prava was able to step in and get things sorted quickly for you🥰, especially with a holiday coming up! We truly appreciate your patience and are always here to help when you need us🙏🏻.
Warm Regards
The WUKA Team 🌸
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.