XBM Reviews 

Nazmeen has been our account manager for nearly 3 years. Always got the best service from her and never had any problems or issue. Hope this will continues.
Highly Recommended.

Just had our first printer delivered with XBM, managed successfully through BD Manager Isabel.

So far during the process, XBM and Isabel have been efficient and professional. I look forward to the relationship continuing into the future.

Nazmeen was really helpful. Swiftly got our printer setup. Last year we have also been receiving a good value for money service from XBM.

Great efficient and clear service. Delivered wht was promised quickly and easily. Enjoying the new product!

After a couple of teething problems at the beginning our new account manager Isabel Martinez has been great and always keeps in contact and is there to help if needs be.

Nazmeen was amazing, very helpful and understanding and she came up with the best deal out of 5 other companies.
I would highly recommend Nazmeen and her company to do business with.

Once again thank you so much

We have had our photocopier from XBM just over a year now and I cannot fault the service we have been provided with. Frazer has been professional and helpful, nothing is too much trouble and he has remained in contact with us checking that we are happy with the product and the service.
We would highly recommend XBM

XBM have always been helpful.Isabel our accounts manager is extremely professional and deals with everything quickly and with a great result.
Thank you

Nazmeen Akthar was friendly , approachable and efficient.
I use the photo copy machine and service. Very prompt with her replies.
I would recommend this company.
Good value for money.
Khusru Khan

We've been working with XBM for our printer and plotter needs, and the experience has been exceptional. In particular, Naz has gone above and beyond in upgrading our equipment and cleaning up our contracts, which were a bit of a mess before he took over our account.

Thanks to his professionalism and attention to detail, everything runs smoothly now. He's always there when we need something, and it's clear he genuinely cares about providing great service. Naz is not only highly knowledgeable but also a great guy to work with :)

Highly recommend!

Nazmeen Akhtar, has assisted my organisation for several years. She has always demonstrated a professional approach and always goes above and beyond. Thank you, Nazmeen, for your ongoing support.

Outstanding communication and service.

I was in communication with at least 5 printer companies regarding setting up a new lease for the office - it was clear from the start that XBM was leagues above the others, and dealing with them set the bar high.

From the initial enquiry through to signing the contract, XBM have been incredibly helpful, and at no point have we had to compromise. The cost, the service, the equipment, all of it has been second to none.

We've only had one service issue that we've had to contact XBM about so far, and this has only offered us further reassurance that we made the right decision. Parts were delivered the next working day, and the engineer arrived the day after that to install. We have a dedicated engineer in our area too.

I'd particularly like to thank our Business Development Manager, Isabel Martinez, who not only made the new contract process swift and easy from the very first enquiry, but has also kept in regular communication to ensure any service issues are dealt with smoothly too. Incredibly happy with the service from start to finish, and would recommend XBM without hesitation.

No issues at all, from quoting through to installation, just the way you want it, I would recommend XBM to everyone.

call out staff have been fantastic when fixing printer issues. Since Isabel has become our account manger there has been a marked improvement on the service we have recived. any issues Isabel is sure to handle it.

We are a charity so, money can often be hard to come by, as such we often need to chase a deal that we can rely upon in times of ups and downs, We've been with XBM since at least 2020, which is to say we had our machine delivered during the pandemic, and configured for remote work and have had no problems or problems that couldn't be fixed by maintenance staff.

Isabel Martinez, Cassie Briggs and Leah Marles have all been fantastic.

Our company has been in trade with XBM LTD for 4+ years. During our time they have been great help while building a professional bond. Nazmeen & her team have been amazing help with our printers; to ensure they were seen to asap if/when errors occurred which is highly appreciated as being a busy company, majority of our work relies on printing.

Terrible company - hidden pricing, rude incompetent staff, always trying to overcharge and never an apology … even now final payment made in June they’re still trying to take payments by DD. Rude email received “placing my account on hold” for non payment when o don’t owe them anything lol

I am so grateful my contract is finally ending would never consider using them again

We had some inital issues of transaparancy with the pricing and all the associated costs involved in leasing and service charges but after working closely with Dan and Simon we managed to resolve the issue.

Very good response time for call outs if there is any issues with printers for general technical issues. The team is always there to help and get things sorted.

I would recommend using XBM for your printing and scanning solutions.

Excellent service received from Dan at XBM. He was very helpful and knowledgeable about the printer that we have leased. He replied promptly to all emails. The quote we received was the best value for money compared to the other 7 quotes that we received. The delivery & installation went smoothly and we are very happy with everything from our first email to receiving our printer. I would recommend XBM.