We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Toon meer

Beoordeeld met 5 van de 5 sterren

Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!

Beoordeeld met 5 van de 5 sterren

Bash was very efficient. Understanding and tried helping me get the best solutions. The service he provided was 10/10. Definitely recommend this service.

Beoordeeld met 5 van de 5 sterren

I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Toon meer

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. ook in
  3. Gasinstallatieservice

Geschreven door het bedrijf

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

540 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 64% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(540)

217 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The young man Omar was very helpful and…

The young man Omar was very helpful and Explained everything to me that I could understand. So Thank you

4 maart 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Emillie and Paul kind , pleasant, helpful

Emillie and Paul

Was very helpful and understanding.

Explained a lot and clear to understand

5 maart 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Professional

Professional, helpful, friendly advice and information.

2 maart 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Very Insightful

They gave me an insight into how to save energy to save money around the house, and I know it will be very helpful during the winter season. I am also grateful for the pack theyw ill be sending and further advice that will be given.

27 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Rebecca was fantastic

Rebecca was fantastic! Lovely experience No judgement.

27 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

YES Marketing team

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 1 van de 5 sterren

A FUIRE !!!!

Si je dois commencer par le début....
Il y a 2 ans nous avons signé avec cette entreprise pour une pompe à chaleur et un chauffe eau thermodynamique avec un commercial qui savait très bien vendre mais aucune compétence sur l'installation qui nous correspondait. Pompe à chaleur absolument adaptée pour des radiateurs, Résultats factures d'électricité exorbitantes . L'année dernière, nous avons eu une panne sur le chauffe eau thermodynamique presque 3 semaines pour faire intervenir un technicien " BRAVO " . Sauf que depuis lundi la même panne est survenue donc plus d'eau chaude. J'envoie un mail a yes energy en début de semaine et leur réponse ne me convient pas du tout . Sous prétexte que mon installation a plus de 2 ans a quelques jours près ( - de 10 jours ) il me dise de voir avec un réparateur de chez moi et là je leur demande si la pièce qu'il on changer il y a quelques mois n'est pas sous garantie et pas de réponse. A ce jour je renvoie un mail et j'attends leur réponse. Bref si je peux vous donner un conseil même si vous payez plus cher prennez un installateur près de chez vous et SURTOUT ne passez pas par yes energy , vous vous éviterez bien des soucis et du stress car si je devais vous reconter la prise en charge de notre dossier pour le monté j'en n'aurai pour des heures. Bref fuyez les

24 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hi,

I am from YES Energy Solutions a CIC company based in the united Kingdom. Could I please check if this review was meant for our company or YES Energy in France.

Thank you
Gregor Jones


Bonjour,

Je travaille pour YES Energy Solutions, une société CIC basée au Royaume-Uni. Pourriez-vous me confirmer si cet avis concerne notre entreprise ou YES Energy en France ?

Merci d'avance.
Gregor Jones

Beoordeeld met 5 van de 5 sterren

Quality service

After a boiler failure YES energy solutions were very quick off the mark with a sympathetic response. They had a good appropriate boiler installed within just over a week. We were delighted with the project management and the quality of the engineer who did the fitting. He even dealt with one or two minor issues to do with radiators. Delighted to recommend them. Thank you, Emerson.

24 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Polite

Polite, informed and very helpful.

24 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 2 van de 5 sterren

Gave me a £49 voucher which I…

Gave me a £49 voucher which I appreciate but not eligible for any other help so was just getting passed around in circles. Still in 1k of debt so hasn’t been overly helpful.

19 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Thank you for taking the time to leave us feedback. We’re really sorry to hear that the advice and financial support you received didn’t meet your expectations.

We’d really like to look into this further and see how we can support you. So we can do this, could you please get in touch with us on our Freephone number 08081 642 444?

We look forward to speaking with you and helping to resolve this.

Beoordeeld met 5 van de 5 sterren

Definitely more than five stars ... ... ...

I wish there were more than five stars for the service I have recently received. I was so lucky Justin picked up the telephone and he patiently listened to all I had been through and immediately sprung into action in an effort to help with my situation. He was so very kind, polite, professional, positive and just so very nice. I instantly felt better. Within days he had made my dire situation a complete turn around. His emails were full of information and help (I am truly completely useless with technology - he was so patient) and he kept me informed all the way.
A truly excellent service, he really is as asset to YES Energy Solutions. Thank you Justin.
May I give a mention also, to the two Emma's I spoke to, as they were lovely too. What a lovely team!

16 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Such a great service

Such a great service

6 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

the person i spoke to was very nice and…

the person i spoke to was very nice and understood my problems

3 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, friendly and gave lots of support and advice from (Prav Makh)
Email sent with helpful information for further support ,definitely recommended
Thank you

12 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 2 van de 5 sterren

escroc

a la première visite,le soi-disant technicien qu'il n'est pas: aucune compétence, racontes des inepties.C'est un commercial qui veut vous faire seulement signer un crédit.
A fuir, les panneaux doivent etre en or massif pour le prix proposé.
L'adresse de la société est une maison individuelle.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service,polite advisors,amazing…

Great service,polite advisors,amazing fast help with in dept assesment,usefull tips, help solve issues snd put me in to fight direction forward,thank you so much.

4 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

I had a great experience

I had a great experience. Your representative was friendly, polite, helpful and well informed. Thank you.

2 februari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hi Susie,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Hello yes

Hi
I am Mohamed, I really satisfied with your service and great customer service.
Thanks

30 januari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello Mohamed,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Emilie was so knowledgeable, kind, compassionate and really understood my situation. She gave great advice and was incredibly generous. I’m very grateful to have had the opportunity to speak with her.

30 januari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hi Lee,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Ryan was very Helpful

Ryan was very helpful explained each step of the call and it what was to be expected from the call and going forward what the company would do to help me

29 januari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hello Clare,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Beoordeeld met 5 van de 5 sterren

Lovely gentleman sorry did not get his…

Lovely gentleman sorry did not get his name. Very helpfull excellent service. 10 out of 10

28 januari 2026
Review zonder uitnodiging
Logo YES Energy Solutions

Antwoord van YES Energy Solutions

Hi Joe,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer