We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Good communication to begin with, deposit of £730.46 paid, installation began in July 2023. It is now 1st March 2024 and the job still isn't finished and the charger still does not work. We now have... Toon meer

Beoordeeld met 4 van de 5 sterren

Delayed installation due to YuCharge rearranging the date. Good service on the day. Installation: a few short cuts in routing the cable (over rather than under a water pipe). This was queried by su... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service, answered all my questions confidently and outlined the price accurately based on some simple checks. Friendly, patient and professional. Engineer arrived within the time... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektrotechnisch installatiebedrijf
  2. Laadstation voor elektrische voertuigen

Geschreven door het bedrijf

Expert installers of home and business Electric Vehicle Charge Points.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,0

Alle reviews

(55)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience from enquiry to…

Great experience from enquiry to fitting. Trishan who we spoke to a number of times, was so good and helpful and his customer service skills were excellent. Our fitter Rob was knowledgeable and extremely able, the fitting took some time and he explained what he was doing at all times. Happy to have him in the house and would readily recommend him and the company. A great experience for us 👍🏻👍🏻

11 juli 2023
Logo Yü Charge

Antwoord van Yü Charge

Thanks, we're really proud of our team and how much they care about getting the service right for you.

Beoordeeld met 4 van de 5 sterren

Yu Charge asked for quite a bit of…

Yu Charge asked for quite a bit of information upfront but itwas quick and easy to send and the gentleman on the phone was very helpful. I felt fully informed throughout. The installation was profesional and the invoice was exactly what was quoted. Would recommend.

27 juni 2023
Logo Yü Charge

Antwoord van Yü Charge

Thank you, we're pleased you had a great experience with us.

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service, and installation Engineer was very efficient and polite.

13 juni 2023
Logo Yü Charge

Antwoord van Yü Charge

Thank you so much for taking time to give us such a positive review.

Beoordeeld met 4 van de 5 sterren

Good job, recommended

Product good, installer friendly and competent, our satisfaction high. Only reason for a star deduction that on the first visit the installer insisted on seeing the earthing details of the house although these had recently been certified by a local electrician; we then had to get our builder to provide access and make photos, which delayed things a bit. Overall a very good job, would recommend.

15 juni 2023
Logo Yü Charge

Antwoord van Yü Charge

Thanks for the positive review, and the feedback about the earthing setup. The earthing check is necessary, however we will make sure that the team talk customers through the process so there are no surprises.

Beoordeeld met 5 van de 5 sterren

Highly recommend Yu Charge for your EV charger.

I believe in credit where it’s due and criticism where it’s needed so this is a praise story.
Id read so much about EV chargers and the horror stories about getting them installed.
We eventually took the plunge and had three quotes in. One was silly big bucks, one was cheap but led me to believe the work was being subbed out and then the middle quote from Yu Charge. Straight from the off the quote stated the best route for the cable was how we anticipated it to be and had all the latest surge protection. We stated we did not want the cable running through the house and they took that into account without question.
The communication was good and so was the payment instructions. Pay only when the works complete.
The engineer ( Rob) turned up bang on time and explained the work process. We quickly realised the tethered lead would not be long enough and he was able to fit the untethered instead as he had one as van stock. Our cable was longer than the one supplied as the tethered one.
He took a bit longer to fit it as he had to work around an unexpected issue with the cable from our consumer unit being way too close to his entry point to the meter box.
The engineer was very professional and didn’t show the frustration for the job taking longer and still found time to clean up afterwards.
I received the bill once the installation report had been checked and accepted and I paid immediately by bacs. Simple, stress free and tidy.
I would highly recommend Yu Charge to install an EV Charger.

9 juni 2023
Review zonder uitnodiging
Logo Yü Charge

Antwoord van Yü Charge

Wow! What a fantastic review, we really appreciate you taking the time to go into this level of detail. Thank you

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, answered all my questions confidently and outlined the price accurately based on some simple checks. Friendly, patient and professional.

Engineer arrived within the time frame and installed very quickly (about an hour or so). He didn't clean up everything but it was mostly dust from drilling into the bricks.

1 juni 2023
Logo Yü Charge

Antwoord van Yü Charge

Thank you for the positive feedback. Brick dust is always a challenge but we'll feed that back to your installer.

Beoordeeld met 5 van de 5 sterren

Ohme ev charger installation.

The ev charger was installed very professionally and only took a couple of hours. The technician Josh was very polite and ensured the charger was positioned exactly where I wanted. The charger from Ohme is great and I can’t fault the customer service from all concerned.

19 april 2023
Logo Yü Charge

Antwoord van Yü Charge

Thanks, really appreciate the feedback

Beoordeeld met 5 van de 5 sterren

We had Josh come out to fit an Ohme…

We had Josh come out to fit an Ohme charge pod. He was excellent; quick, efficient and friendly. He even swept the floor after himself and changed something that he noticed had been left in an unsafe condition by our electricians. So impressed, would highly recommend.

21 april 2023
Review zonder uitnodiging
Logo Yü Charge

Antwoord van Yü Charge

Lovely feedback thank you, we'll pass that onto Josh

Beoordeeld met 5 van de 5 sterren

Josh was professional

Josh was professional, he did a fantastic job. Yu charge was very professional and kept me informed of the procces. Value for Money.

16 april 2023
Logo Yü Charge

Antwoord van Yü Charge

Thank you Makhan really appreciated, we'll pass that feedback on to Josh as well.

Beoordeeld met 5 van de 5 sterren

Josh was great

Josh was great. Turned up on time, friendly and very knowledgeable. The install was quick and there was no mess. The install date was very soon after ordering and the price was very competitive. Thanks!

25 april 2023
Review zonder uitnodiging
Logo Yü Charge

Antwoord van Yü Charge

Thank you Tim, lovely of you to take the time to find us on TrustPilot and give a very positive review

Beoordeeld met 5 van de 5 sterren

Quick quote process and the turn around…

Quick quote process and the turn around from quote to install was fantastic. Thoroughly recomended.

4 chargers fitted within 10 days at 3 different sites.

16 april 2023
Logo Yü Charge

Antwoord van Yü Charge

Thank you for sharing your feedback, pleased we managed to fit all of the work in for you

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer