Good communication to begin with, deposit of £730.46 paid, installation began in July 2023. It is now 1st March 2024 and the job still isn't finished and the charger still does not work. We now have... Toon meer
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Lees wat reviewers zeggen
Delayed installation due to YuCharge rearranging the date. Good service on the day. Installation: a few short cuts in routing the cable (over rather than under a water pipe). This was queried by su... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service, answered all my questions confidently and outlined the price accurately based on some simple checks. Friendly, patient and professional. Engineer arrived within the time... Toon meer
Bedrijf heeft geantwoord
Worst experience you need wait to speak to customer care for more than a hour, and the issue will be not solved
Bedrijfsgegevens
Geschreven door het bedrijf
Expert installers of home and business Electric Vehicle Charge Points.
Contactgegevens
Verenigd Koninkrijk
- www.yucharge.co.uk
3,0
Gemiddeld
55 reviews
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Antwoord van Yü Charge
Thanks David, we hope you'll love the experience of driving EV as much as we do.
Antwoord van Yü Charge
Thank you so much for the review, keep us updated on how things go with your new cars and home setup.
Reliable and efficient service
2 maart 2023
Antwoord van Yü Charge
Thank you, very much appreciated feedback
Generally all went very smoothly
Generally all went very smoothly. Only problem was that the team did not contact me with the exact arrival time.
27 februari 2023
Antwoord van Yü Charge
Thank you for the review Richard, and the feedback. We'll make sure that this is picked up with the team and we don't miss the 'on my way call' in the future.
Good luck with your EV!
Professional job
Delivered on time, courteous staff, followed my requirements for location of charger, all working OK.
27 februari 2023
Antwoord van Yü Charge
Thank you John it was our pleasure
Great team and great install
The experience with Yu Charge from quote to installation was very good. The quote was competitive and they were willing to discuss options and the most efficient way to get a charger installed for me including working with the DNO.
On installation day the team appeared first thing in the morning and wanted to get started.
The install itself was done to a really high standard, taking the approach of the best quality overall and not just the quickest way to get a charger in and leave.
31 januari 2023
Antwoord van Yü Charge
Thank you Martin, really good feedback, the team said you'd made life easier with all the prep work you'd done before they arrived. Very much appreciated.
Yu-Charge home OHME Charger install
We had our OHME charger installed by YU-Charge, Rob and Evan were extremely helpful. They carried out a very clean and tidy job. Would definitely recommend!!!!
17 januari 2023
Antwoord van Yü Charge
Thanks Yusuf, really appreciate your review.
Great service
Order easy to place, knowledgeable staff, turned up on time, neat job and cleaned up after the drilling of brick etc. would definitely recommend.
5 januari 2023
Antwoord van Yü Charge
Thanks for the kind words, we pride ourselves on doing the best job we can
Installers were very professional
Installers were very professional, arrived on time and fitted the unit with no fuss. Cable runs neat and tidy. Rob took the time to go through the unit setup and explained everything. Cannot recommend them enough
30 november 2022
Antwoord van Yü Charge
Thank you Erik, it's great to hear our team are doing such a good job
I love my Zappi charger that was…
I love my Zappi charger that was installed by the Yü Charge team. They were quick, efficient and the quality of install to a high standard.
17 november 2022
Review zonder uitnodiging
Antwoord van Yü Charge
Thank you Ange, always lovely to hear positive feedback
Friendly professional service
15 november 2022
Antwoord van Yü Charge
Thank you, we really appreciate the feedback
instaled about only one week after…
instaled about only one week after order online and very fridendly staff both on the phone and instalation.
10 november 2022
Antwoord van Yü Charge
Thank you for the feedback, and your hospitality while the team were on site.
Very happy with the service from…
Very happy with the service from YuCharge. They honoured the £300 government grant unlike some other suppliers I talked to and they were better priced than all the others.
Would recommend to any small business in Hampshire.
11 oktober 2022
Antwoord van Yü Charge
Thank you so much for the lovely review, it was our pleasure to install the charge point for you.
They were easy to deal with and arrived…
They were easy to deal with and arrived at the agreed time. The installation was very neat and tidy. A small part was missing from the suppliers box but they obtained it really quickly and fitted it the next day.
27 september 2022
Antwoord van Yü Charge
Thank you Ian, it was our pleasure.
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