Zerographic Systems Reviews 

Awful company. All seems great at first, until you come to the end of the contract. You think you’re signed up for a 3 year deal (which you are with Zerox and the machine) but in the T&Cs you’re actually signed up with Zerographic for 5 years. Either forcing you to renew or pay to get out of the contract. Before you sign up, please read the T&Cs VERY CAREFULLY! There are lots of additional charges in there that they don’t make you aware of at the point of signing up.

Wanted 2 printers for our office and warehouse, advised that our ERP system is not the best so there may be an issue printing the barcodes on the pick-lists. Was assured that all would be fine, if not then we have 14 days to cancel without any penalty.

Good deal offered, paper, toner the lot! Despite being hassled hourly after the initial enquiry.

Printers delivered, installed and they didn't print the barcodes!! Called and spoke with the service team and despite best efforts we asked for them to be taken back and the contract cancelled.

That was in June.

Now well into September we are still waiting for the printers to be collected, the contract to be cancelled and monies taken (well over £1,000 now) to be refunded.

I have spoken to so many people at Zerographic and not one has the decency or respect to resolve the problem, hence why I have been left no choice but to advise others of their malpractices and please avoid this company at all costs.

Have had a great experience acquiring a new copier from these guys. That is not to say that everything went smoothly, and hardly anything seems to these days, but thats all the more reason to highlight what the people at Zerographic did to make me write this.

Supply of copiers is tough at the moment and more than one supplier has confirmed that. in this case I did not get a copier when I had hoped to. What I did get from the salesman Clive Davis was a free loan machine (not asked for it just arrived!) and a logistics expert in Mike Powell who was not satisfied until we got our machine is the shortest time practical.
Its easy to be disatisfied with poor service if you are not willing to consider the adverse circumstances that may cause things not to go the way that you want them to.

When you have suppliers who you can see do give a damn and are doing their utmost to tame the problems and make the outcome less inconvenient then I think you've found people you can do business with

Zero Graphics supplied us with a small Xerox printer, for our small office. They were very good.
From the first contact, all the way to installation, I cant fault them.
Recommend.

Excellent service; very helpful, knowledgable and professional. I highly recommend and very happy with our end product

Excellent service, Clive was fantastic and explained everything we needed to know, delivery and installation was quick and easy and I would thoroughly recommend his services

Very refreshing to receive professional and efficient service.

I had many questions and they were all answered promptly, which resulted in me getting the copier I required, within 10 days of initial contact.

The delivery and technical team were very friendly and knowledgeable. The machine was up and running and myself and our staff trained to use it, all taking no more than an hour.

The Zerox machine we were supplied, is very user friendly and the cost competitive.

Highly recommend Clive and this company, easily booked, arrived in a few days, clear paper work, Clive came and set it all up and clearly instructed how to use!
Thanyou! Fab service

Excellent service! Clive was very helpful and recommended the best printer for us as a growing motor dealership.
The communication is super efficient!!
Jamie was also amazing in getting us set up, he connected all of our office computers in no time at all, causing no disruption to business.
We have all the confidence going forward knowing that any issues will be quickly resolved with a phone call to Clive.

Thankyou Clive.

The service we have received from Clive has been excellent. He has been very helpful throughout the whole process and has saved us a lot of money. I would highly recommend this company, super efficient.

Great communication, swiftly delivered and installed our printer. Can’t fault the service

The service provided by Clive was efficient, professional. From the first contact throughout the process finalised with purchase and installation of the printer, the communication was accessible and straightforward.
Thanks to Clive we have a good printer which saves us time and money. I would recommend this company to others.

Excellent service from Clive from first contact through to installation, nothing is too much trouble. Have saved our company time and money too, I would highly recommend this company, very polite and efficient.

Excellent service from start to finish from Clive and I would highly recommend the company.

Always on hand to answer questions and a very good price for the A4 printer we required.

The service was excellent from competitive quote to delivery and set up. Clive has been and continues to be extremely helpful. I would recommend this service.

Clive and Jamie were both very helpful from first point of contact to delivery and installation on laptops.
The printer did not come with wifi installed but Clive got this sorted within half a day and Jamie went out of his way to help set everything up printing and scanning to a very high standard.
The printer is exactly as expected and service even better!

Great service from start to finish.

The photocopier was set up efficiently and without fuss or disruption to the working day. The product is just what we needed and we would recommend this company.

Debi-Watts Brickwork Ltd

Great service, from enquiry, quote, order and set up. This has not only saved us money, but more importantly time, especially with the back office management of service and inks. Clive was outstanding throughout. Thank you!

I would highly recommend, to anyone that is considering a change of printer!

Brilliant service and very, very helpful! Clive you’re a joy to speak too and have saved us ££!! Thank you!!

Very happy with the service Clive provided. Very happy with the product and support thus far.