From a relatively good experience with Zoopla we have had the displeasure of dealing with Nora El-Jabouri. Rude beyond belief, with staff like this it's no wonder you are always second behind Rig... Toon meer
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Lees wat reviewers zeggen
Highly inaccurate, I'm not sure if it's just Northern Ireland properties. I know the specific property has been sold 3 times over the past 15 years - none shown. Then it gives an estimate of 107k fo... Toon meer
Bedrijf heeft geantwoord
Zoopla emailed me about remortgaging one of my rentals so I went online requesting details of current rates for my situation. Answered lots of questions, including personal ones about income - and wha... Toon meer
Google query said free valuation straight away. Half way through enquiry to get valuation ONLY as not want to sell I realised I was going to get inundated with calls/emails as it was asking too mu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Zoopla
Geschreven door het bedrijf
Our mission is to be the UK’s premier property destination for buyers, renters, agents and landlords.
By leaving a rating and review, you’re helping us get there. And making sure we improve to better serve you. We call that a win-win situation.
Property estimates powered by expert data
Our estimates are based on information we get from third party data sources like HM Land Registry. It includes:
- When the property was last sold and how much for
- Changes in the local and wider property market
- Property features
- Local area information like schools and crime rates
Our estimates are just estimates. For the best and most accurate valuation, get an agent to visit your property in person.
We work with agents
But we are not agents. We direct your calls and messages to them but have no influence on whether or not they respond to you. They tend to prioritise enquiries based on your circumstances, so it’s worth giving as much information as you can when you contact them.
In terms of listings, we show you everything agents tell us about a property. This includes when a property is sold or let.
Contactgegevens
The Cooperage, 5 Copper Row, SE1 2LH, London, Verenigd Koninkrijk
- www.zoopla.co.uk
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Extremely Challenging Living Conditions…
A Deeply Disturbing Reality – AVOID 62 Leegrange Road, Manchester, M9 4FA – and the Surrounding Complex at All Costs
This is not a home. It is an orchestrated descent into chaos, anchored by a single toxic nucleus: Flat 62. If you are considering relocating to this complex (which includes 60, 62, 68, 70, 72, 74, 76, 78, 80), I implore you—reconsider. Unless your definition of domestic bliss involves daily exposure to relentless noise pollution, aggressive intimidation, and the suffocating stench of cannabis, you will find yourself trapped in an ongoing psychological siege.
The residents of Flat 62—whose behaviour is nothing short of anarchic—have, for nearly a decade, held the entire community hostage. Their daily routine revolves around drug consumption, thunderous music blaring from dusk until late morning, and violent verbal altercations that echo through the walls with alarming regularity. This is not occasional disturbance. This is a sustained campaign of anti-social conduct that renders peaceful living utterly impossible.
More disturbingly, a banned breed pitbull, kept entirely unleashed, roams the grounds freely, posing a very real physical danger. I have, on multiple occasions, delayed leaving my own home to avoid potential attack. The parking area has been reduced to a disgraceful tableau: these individuals—who do not even own vehicles—sprawl across the bays, sunbathing half- half-naked, hurling obscenities, and behaving with shocking indecency, while families with young children are forced to witness it daily.
Despite countless reports, photographic evidence, time-stamped audio recordings, and direct appeals to the landlord, nothing has been done. The police have been called repeatedly. Their visits, however, are little more than fleeting interruptions to an otherwise uninterrupted reign of terror. The occupants return within hours, as brazen and emboldened as ever.
It would be laughable if it weren’t so tragic: these individuals pay nothing, yet contribute everything to the downfall of this once-decent space. Meanwhile, working, law-abiding tenants like myself not only endure this torment, but effectively subsidise it through our rent and taxes.
The electric cupboard has been hijacked and repurposed as personal storage. Radiators have been ripped from walls. Communal areas have been transformed into ashtrays, rubbish tips, and drug dens. The building is quite literally decaying under the weight of unchallenged lawlessness. Fresh air? Non-existent. Open your windows and inhale a blend of cannabis, decay, and human aggression.
Let me be clear: Flat 62 is the problem, and the landlord’s inaction has made them an accomplice. Their silence, in the face of overwhelming documentation and pleas for intervention, speaks volumes. This is not neglect, it is complicity.
There are numerous flats currently for sale in this complex. That alone should serve as a damning indictment.
This review will remain permanently published until meaningful, measurable, and lasting action is taken.
Do not be fooled by the listings. What awaits you here is not a home, it is a prolonged assault on your mental, emotional, and physical wellbeing. Proceed with caution. Or better yet, don’t proceed at all.
This has been an ongoing and prolonged issue that has been constant for 8 consecutive years!!!!

Antwoord van Zoopla
Scam seller advertised on Zoopla
I have unfortunately fallen victim to a fraudster who used Zoopla to advertise the properties. What sort of vetting are Zoopla doing to make sure the sellers and property they are advertising are genuine and real!! Evidently NOTHING

Antwoord van Zoopla
Absolutely awful company with…
Absolutely awful company with valuations that are totally unrealistic. My wife and I checked their valuation of our house, it was just under £600,000. We went to all the trouble of trusting this and set about buying a new house having done all the maths. We then had our house valued by five reputable agents, all who said roughly the same, market at £530,000 and to take £520,000
Having checked with other people the experience is the same Nationwide.
In my opinion Zoopla are not fit for purpose.
It’s now a week since my review and Zoopla have sent this totally inept reply below, probably compiled by A I as it looks like gobbledygook. As I say, they are not fit for purpose. It now appears they simply send a pre worded non sensical response to a complaint, shows how much they care !!!
The response actually admits that the method they use to arrive at prices does not work and delivers false inflated prices that are simply not accurate and that the data gathering is totally flawed.

Antwoord van Zoopla
From an agent perspective, awful.
From an agent perspective - very poor hence rightmove dominate.
Terrible leads (4 % conversion to valuation)
Inaccurate over billing each month, apparently zero control over their accounts and consistently over charging.
Perhaps we will give on the market a try instead and drop this incapable platform.

Antwoord van Zoopla
After contacting zoopla with my…
After contacting zoopla with my concerns about a previous valuation of my property they informed me there was nothing they could do? So a property that has had over £150K spent on it and an agent saying the improvements make it £300+ more, zoopla value it at £55K more than the purchase price. I am not sure about my legal rights but I will be taking this further as this could reflect on my resale value as they do not research any improvements before giving their . Appraisal. It also doesn’t help buyers. Really bizarre property valuers, I don’t think they should influence the property price using generic market increases without taking into consideration improvments

Antwoord van Zoopla
Wish Zoopla would make its price guide…
Wish Zoopla would make its price guide more accurate.
Small development I’m on maxs out at £350k but Zoopla has properties here worth £400k+
Total work of fiction and of no value to a seller.

Antwoord van Zoopla
Very discriminating landlord agents…
Very discriminating landlord agents agaist renting to people who get u.c and who have children or disabilities and people in desperate need of housing. This site should get shut down for unfair discrimination and be investigated undercover.
Boycott zoopla.

Antwoord van Zoopla
The property listing contains incorrect…
The property listing contains incorrect information about ownership structure and falsely shows a sale that never occurred. Despite my attempts to have this corrected over the past two years, I've received no response. This inaccurate information could negatively impact my upcoming sale.
Zoopla information can be very wrong
Zoopla information can be very wrong. I do live in a reading town centre in a 2 bed flat. I did my valuation of my property done last November 2024 and it was about 280k. The estate agents were really interested about my flat for selling or renting it out. According to Zoopla, the flat price is like 200k which is wrong to me. There are other flats in the market similar to this one and the asking price of flat is like over 270k or more so not sure why on earth Zoopla provides such a wrong information on their site and demotivate others. My ask to Zoopla is do some research and provide as much as accurate information as possible and do not rely on AI.

Antwoord van Zoopla
Not very supportive of new properties
Not very supportive of new properties, for some inexplicable reason my address (out of a series of 80 properties) isn’t listed. So contacted Zoopla support who required land registry variation, saying they use that. I went to the trouble to check there and with council, but zoopla said there’s nothing the can do as it’s based on Land registry? Which is present and correct. Gave up in the end as this was clearly too difficult for them to sort after 4 or 5 repetitive emails

Antwoord van Zoopla
Wildly inaccurate property valuation models
My experience in using the Zoopla property valuation model is that it’s wildly inaccurate in the order of 10s of thousands. Anyway, I’d recommend users be very cautious in using Zoopla and instead review local and regional property sale stats which will be far better results.

Antwoord van Zoopla
Stay away
I took the option to pay in 10 months, house didn’t sell and I paid the fees (Don’t take this option). Once they took payment they weren’t interested in providing any assistance or guidance. DO NOT USE!

Antwoord van Zoopla
They devalue peoples houses
They devalue peoples houses. They refuse to correct their mistakes and list the correct value of your home. Stay away from them if you’re wise

Antwoord van Zoopla
No help from Zoopla with their website.....
Zoopla give you the ability to save your searches so that when you look for a new property you dont need to input all your data every time, however Zoopla will NOT allow you to change or delete the saved criteria.. I got the price wrong on my search and did a manual price change and went to go back to my house search at the new price and discovered it hadn't changed the price and I had to start again.
This happened every time I went to MY saved searches, and in desperation i just gave up and went to Rightmove website instead as it's much Easier to use.
I thought there might be a method to use to ask Zoopla for help, but the Chat button asking me for a response didn't have the appropriate options, and then when I tried to phone them I was told I was Not a housing professional and therefore they could not help, instructing me to submit a request by email, which I had already done unsuccessfully.
For the lack of help, I personally dont believe Zoopla even deserve 1 star, its a frustrating process and very badly designed.
I think they need to address how easy it is to change their saved searches criteria as there is no clear modify field to allow you to do so.

Antwoord van Zoopla
Seriously poor website performance
Seriously poor website performance. Unable to navigate through to the site. I would suggest you go to Rightmove.

Antwoord van Zoopla
Why is there no costumer support
Why is there no costumer support? I can't log in with the correct password, tried to reset, no emails. Finally found chat. A robot! Get email to rest password. Still no access. Start again, robot tells me someone will be in touch. This time not even an email there is no other way to contact anybody. More than poor!
Terrible waste of time
I posted a review last month as the valuation of my house dropped by 5% in a single month, which is clearly ridiculous and points to a flaw in the valuation methodology or related data feed. Zoopla defended this with a standard reference to how great their valuation method is etc. This month my valuation on Zoopla is back up 8% in a single month. It’s just not a site which can be taken seriously is it? What a load of nonsense.

Antwoord van Zoopla
Zoopla are advertising Davies auctions…
Zoopla are advertising Davies auctions properties beware they take non refundable deposits,bp auctions ,right move have taken Davies auctions from their website, maybe zoopla Will do the same

Antwoord van Zoopla
My Zoopla valuation makes no sense??
I find that the Zoopla valuation on my property is totally inaccurate! Zoopla has valued my property £14000 LESS than next door which has a much lesser spec? I have an extended corner plot 3 bed Bungalow with double garage 2 bathrooms, drive in/out driveway. Approximately Double the land than next door Bungalow which was built by the same builder at the same time. BUT is 2 bed and 1 bathroom and single garage.
I have read your Zoopla article link.
If this is the case...where's the logic???
Answers please?

Antwoord van Zoopla
Read the fine print
When you access the website you will be prompted in accepting their cookies that are, if you read, are used for much more than most the websites. Some websites that use same or similar terms are dodgy far right wing tabloids - and that makes sense too as they all advertise on a far right 'news' channel that promotes homophobia, goes against British values of tolerance and acceptance with promoting xenophobia, racism and hate. You can look up more at the Good Law Project.
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