I purchased an executive office chair. It worked great at first, but it unexpectedly broke at the base. I went crashing to the floor. I wrote the company to ask about replacement parts and never recei... Toon meer
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Lees wat reviewers zeggen
I am an owner/operator service technician doing leather repair. I was contacted by a customer of Zuri Furniture. The customer’s shipment - a leather sectional - had been damaged during delivery. The c... Toon meer
Zuri staff are polite and kind, but the company is totally unresponsive. I ordered a dining table and chairs in mid-August and realized when I called about delivery that the items (as a set) would no... Toon meer
I’ve been using Zuri for over 20 years and always have had a great experience until now. This has been the worst retail experience I have ever had. Paid for furniture in May including white glove deli... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover a collection of sleek and stylish furniture for your home and office at Zuri Furniture. We offer a wide selection of furniture for your living room, office, bedroom, dining room, and bar, designed to elevate your space with a modern touch. Whether you prefer to shop online or in-store, we have convenient locations in Dallas and Frisco to serve you. Experience the ultimate in modern living with our curated furniture selection today.
Contactgegevens
601 Tittle Drive, 75056, Lewisville, Verenigde Staten
- (888) 968 - ZURI (9874)
- support@zurifurniture.com
- www.zurifurniture.com
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The worst experience I have ever…
The worst experience I have ever encountered for an online purchase. I bought an office furniture priced at almost $3k. It's been three weeks and no sign of my purchase. The last update I received was that the furniture is lost in the warehouse. At a price of almost $3k, at the minimum I expected Zuri to know how to not loose a shipment. If you can avoid these foolish bunch, pls do. They are not worth the time and effort.
Worst experience with Plano (Texas) store and their Manager....Stay away from Zuri Furniture
Just wanted to share one of my worst experience with Zuri Furniture. I visited the shop at Plano, TX and also had few online discussions with their online sales representative. Although the communication with online rep was decent, I went to the store to understand the look and feel of the furniture and to talk to someone in person. I had to let others who possibly planning to go to this store that, please DO NOT talk to the Manager and if you have a little bit of self respect, stay away from this store.
When I walked in to the store at around 1pm-1.30pm CST, there were couple of other customers in the store. No sales rep or Manager assisting any of them. I did see someone sitting in the reception area but he had no plans to ask anyone if they need assistance. I happened so see their Manager as well but he was sitting relaxing without caring about what customers need.
Finally, he came to front desk with a lot of attitude and I asked him couple of questions but he seemed like – “why is he asking question? If you need furniture, take it and walk away”. I also asked him about the discount Devan Hurley, one of the online sales rep offered me and suddenly I received a response that – “Why is he offering 31% discount where we have only 20% to offer? Show me all the emails? What date and time did he sent this information?” I showed all the proof and he said he cannot offer.
This is a group who are shameless to change their words and surprised to see why Zuri’s owners are careless about employing such disgraceful people in the store. There are smart people in the world.
Anyway, I am happy that I didn’t buy any furniture and could avoid this trap!!!
Quality products, good service
Quality products with very contemporary design, not something you can find in ikea, also good customer services, I will definitely recommend to my friends.
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