Xtelary.com Reviews 107

Der Verkäufer hat mir einen defekten Artikel geschickt. Ein Umtausch soll nur möglich sein, wenn ich die Ware nach China zurücksende, obwohl der Artikel ursprünglich aus Deutschland verschickt wurde.

Technical support from Xtelary is top notch! Love my 12 watch watch-winder so much. Recommend this brand to any collector of automatic watches

Extelary has the BEST prices anywhere. My winder arrived earlier than expected, was easy to set up, and is quiet, quiet, quiet. I highly recommend Extelary!

Ordered the 12 x watchwinder with 6 extra slots. Item not received. Keep telling me it’s been delivered when obviously it hasn’t. Was at work until around 11pm. No photo to show where it has been delivered to if it has at all. The tracking number wasn’t recognised on Amazon Shipping or 17something. But they sent a SS of another one which stated item was left by front door. They just keep saying been delivered and check delivery depot. Refusing to send item or refund. In contact with Citizens Advice and Trading standards. With next step small claims court if need be. Never had a company act like this although never had an item not received. Only answer support emails once a day around 10am as I think they are in Hong Kong which is where it states on PayPal even though website has a London address etc. I will not be just letting this go as have not received an item I’ve paid £300 for. Obviously will not be purchasing from again and as said will take to court if need be.

Very good communication from aftersales team.
They really want to help!
I obtained many informations from them and because a spare part was usefull, they send me it very quickly!

Very helpful. Upgraded my order to an eight watch winder when they discovered all the six watch winders were sold - at no extra charge!

The company were very helpful in getting the issue sorted and quick with reply emails which help and item arrived in good packaging I fitted the replacement part and now my watchwinder is now in good working condition definitely use them again thank you all

Great service, quick delivery. Stops my automatic watch from stopping, looks great.

beau produit mais finitions médiocres, fabriquées" avec des éléments bon marché

Very good. Good finish

Bought a 12- slot watch winder from them but had some queries. Seller was responsive and responded within the same day to the to and fro email exchange. Product was shipped fast and I got it within a week. Had used it for close to two weeks now, and I am very happy with it. Unlike cheaper models, this one has an LCD screen and individual controls where I can set winding speeds from 650 TPD right up to 1900 TPD which is already very high. Motor is quiet. Construction of the unit feels solid. Very happy with my purchase.

Super Produkt, absolut fairer Preis, wahnsinnig schnelle Sendung! Der Verkäufer ist total zu empfehlen! Danke!

Bin zufrieden mit dem Uhrenbeweger.

I love your product that I bought, it works perfectly.

Gehäuse macht einen edlen Eindruck, Motoren sind sehr leise. Bin bis jetzt komplett zufrieden!

Figured out a shipping issue and sent an exemplary product.