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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ho atteso prima di pubblicare una recensione per verificare il funzionamento dell'articolo per più tempo. La qualità dei vari componenti è alta ed esteticamente l'articolo si presenta molto bene. Dura... Toon meer

Beoordeeld met 4 van de 5 sterren

Ottimo sito per la vendita diretta. I prezzi dei loro prodotti qui sono inferiori rispetto ad altre piattaforme forse perché non devono pagare fee sulle vendite. Watchwinders di buona qualità a prezzi... Toon meer

Beoordeeld met 5 van de 5 sterren

Malgré un problème de livraison dont il n'était pas responsable, j'ai bien reçu ma boîte de 8 montres. très beau produit qualitatif. De plus pour compenser le temps d'attente ils m'ont proposé... Toon meer

Beoordeeld met 4 van de 5 sterren

Commande d'un remontoir sur le site. Livraison rapide pour un modèle "équivalent" mais de marque différente. Lors de la mise en route, 1 des six modules ne fonctionnait pas. Suite à un échange de m... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires
  2. Elektronicawinkel

Geschreven door het bedrijf

Xtelary offers the high quality winders and best service for you in US, AU, UK and Europe. Get FREE shipping for all orders.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This is legit!

I was a little concerned at first because I had never heard of Xtelary!
I decided to order anyway, knowing my credit card would refund me if it was a scam. Lo and behold, just a couple weeks later, my watch winder box arrived and it is beautiful! I recommend it to everyone!

21 oktober 2023
Beoordeeld met 3 van de 5 sterren

Please identify your company

Please identify your company. I had to google it just to find out who I am dealing with.

Way to complicated. 3 or 4 review questions plus comments would be advised.

What are the “ Programing “ knobs for ? What am I programing?

It’s a very nice piece 😊

11 september 2023
Logo Xtelary.com

Antwoord van Xtelary.com

Dear Michael,
Thank you for your suggestion.We will do better and more professional than before!

sorry to make you confused about the wingding programme, let me explain to you.
The speed of the motor is fixed at the same 10 cycles,for example for mode 1, it takes 120 seconds to run 10 cycles,then the motor will stop for 360 seconds, total running time for 10 cycles is 120+360 =480seconds. When the motor finish the mode 1, it will take 12 hours, then the motor will stop for 12 hours, then repeat. Kindly See the winding chart for every TPD stop time, I think you will know the winding program well.

Hope my explaination is clear for your questions, if not, just let me know.

Feel free to let us know if there is anything we can do for you.

Kind regards
Saya

Beoordeeld met 5 van de 5 sterren

Perfect Birthday Surprise!!

Everything is great - the support, price, and customer service.

Lastly, but not least, my husband loves the watch winder case. It is beautiful and the features are perfect. So glad I found you online!!!

Thank You!!

14 september 2023
Beoordeeld met 5 van de 5 sterren

XTELARY: Solid Products, Responsive Staff

I was directed to XTELARY by a Facebook ad that was likely triggered by all the browsing of watch sites I'd done around that time. I was impressed by their selection of watch winders, which while still pretty expensive for my wallet on the higher end, were affordable compared to bigger-name alternatives and still had all the features I needed. After some consideration, I placed an order for a compact 4w6 winder in off-white, which would fit my room and my budget. Almost immediately, I received an email from support staff informing me that the off-white model had just sold out and that I could avert a lengthy wait by switching colors. I appreciated this responsiveness - a lesser company might have just let me wait the two to three weeks - and swapped to a beautiful red case that I actually like a lot better. The winder arrived on my doorstep three days later in pristine condition and has been keeping my automatic watches ticking away ever since.

In short, XTELARY has at least one very solid product line, and their customer service is on-point. My experience with them was excellent and deserves the listed five stars.

24 augustus 2023
Beoordeeld met 2 van de 5 sterren

Shop Around

Purchased the eight-watch watch winder. Color ordered, not available. Selected secondary color. Slow shipping. The watch winder came well packaged. No damage on arrival. The overall quality of the product is average at best. For example, the plastic viewing window is only loosely attached on three sides, making it very difficult to clean without pushing the plastic out completely. Drawer dividers are too small and, therefore, will not stay in place - useless. The cabinet finish has a cheap gloss to it. Very disappointed with the watch winder for the $400+

26 juni 2023
Logo Xtelary.com

Antwoord van Xtelary.com

I'm sorry for the unpleasant experience.
Firstly, We are sorry that the color you ordered was not shipped in a timely manner due to being sold out. Therefore, we have contacted you to replace it with another color so that you don't need to wait too long.
Secondly, We have many logistics cooperation with overseas warehouses, all of which are transported through nearby logistics. We are unable to control the slow transportation caused during the transportation period, but we have been urging for logistics updates. We are very sorry.
Finally, you mentioned that if you have any questions about the product, you can contact us to resolve them,We are very honest sellers and promise to be responsible for every customer who has purchased.
Again kindly accept our sincere apologies.
Wish you and your family peace and happiness

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