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XTrade Reviews 367

TrustScore 2 uit 5

2,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

367 reviews

5 sterren
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1 ster

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

You are scammers

You are scammers
You have taken 200 pounds from me with Felix and I won’t get my money back
I’m ashamed of yourselves
Do you believe in god because you will have to explain yourself when you pass on - god help you

20 februari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hi Helen,

We take such claims seriously and would like to investigate further.

We’ve previously requested your details to help locate your account, but haven’t received a response yet. Please email support@xtrade.com with any relevant details so we can verify your account and review your case promptly.

Once verified, we’ll be happy to look into this in detail and assist you further.

— XTrade Customer Support

Beoordeeld met 1 van de 5 sterren

X-trade is a BIG SCAM written all over…

X-trade is a BIG SCAM written all over it!

These people are big scam artists who will try and do everything to milk all your money.
First, they will lure you into getting $160 bonuses when you invest $250 for a standard account.
Finally when you engage, they will let you win some trades for the first couple of days. After that, they will intentionally ask you to open losing trades. When you finally realize that your account is in peril because of these losing trades, the system would suggest that you invest more money to maintain your account and continue with your trades. Your accounts manager will add that because your account is only standard, closing an opened position is purely done manually so you will have to monitor the movement of your trade 24x7. Nobody with a sane mind would that of course. Eventually, they will suggest that you upgrade to a premium account that involves a whopping investment of $5,000. This way, you won't have to monitor your opened positions and close them when your trade is winning because this will be done for you by AI. Apparently, they claim that only premium accounts are partly intervened by AI. This is the part you'll realize this is all a scam!
To those who of you intending to join this fraudulent scheme........DON'T!

By the way, the names (not sure if they are even real) of the scammers are as follows:
1. Jenica Briones - inviter
2. Lucas Mendez - trade consultant/accounts manager

19 februari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hi Alden,

We take allegations of this nature very seriously.

Please note that XTrade operates under strict regulatory standards, and all trades and transactions are fully transparent and verifiable.

To help us review this matter thoroughly, please contact us at support@xtrade.com with your registered account details and any relevant information, so we can verify your account and investigate this promptly.

— XTrade Customer Support

Beoordeeld met 5 van de 5 sterren
Logo XTrade

Antwoord van XTrade

شكرًا جزيلًا لك على تعليقك الإيجابي! يسعدنا جدًا سماع أنك مرتاح في تجربة التداول مع XTrade وأن حسابك يوفر لك كل ما تحتاجه.

نتطلع دائمًا إلى تقديم أفضل تجربة ممكنة لعملائنا.

— فريق دعم عملاء XTrade

Beoordeeld met 5 van de 5 sterren

Xtrade demo account

I tested the platform. I liked it very much. It’s unique. I’ve no complaints:)

30 januari 2025
Logo XTrade

Antwoord van XTrade

Thanks so much, Amanda! We’re thrilled to hear you’re enjoying your experience with XTrade. 😊

If you ever have ideas or feedback on how we can make XTrade even better, we’d love to hear from you: https://www.xtrade.com/en/contact-us/.

— XTrade Customer Support

Beoordeeld met 1 van de 5 sterren

Die sind Betrüger die haben viel Geld…

Die sind Betrüger die haben viel Geld von mir gezogen die lassen dich erstmal gewinnen und ziehen auf ein Mal weg und die rufen dich jedes Mal mit anderen Nummern an und wenn man zurück rufen komm jemand anders weil die habe ein Methode Nummer andere Leute benutzen Finger weg

24 januari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hallo Mehmud,

Wir nehmen solche Anschuldigungen sehr ernst und möchten den Fall gerne prüfen.

Wir haben Sie soeben um weitere Informationen gebeten, damit wir überprüfen können, ob Sie ein bestehender Kunde sind und den Sachverhalt genau untersuchen können.

Bitte senden Sie uns Ihre Kundendaten oder relevante Informationen an support@xtrade.com, damit wir uns das im Detail ansehen können.

— XTrade Kundenservice

Beoordeeld met 1 van de 5 sterren

Hi guys I am rating my experience in…

Hi guys I am rating my experience in relation to what I believe are issues rather than communications. I registered using an article that is appearing on X where supposedly Steven Bartlett in a podcast with Chris Williamson identified that there was a great way to make money through Paragon Services link. Initially I clicked on the link and it took me to register and then I was redirected to XTradeMax platform and immediately received a call. She was very nice but a little pushy and things to me did not sound or look right.

At that point I stopped and started to do a bit of research and due diligence.

When I did a search there was nothing to I could find linking Steven, Chris, Paragon or XTradeMax. The article quite sneekily was suggesting that the Bank of England was suing Steven Bartlett and had phoned him at the time of the podcast (why and aren't all podcasts recorded so ummm fishy). Supposedly they were forced to remove a segment of the conversation. Well someone seemed to get their hands on the removed part of the recording and was able to pull out of it a conversation details of a conversation that showed you could make lots of money with Paragon. This all sounds very fishy indeed. As I mentioned, I can find no proof that this ever happened.

Secondly this discussion took place over a year ago. I watched some of the video on YouTube. I really doubt that Steven Bartlett got annoyed with the other guy and took his phone to register and then showed a profit within 30 minutes (as the X article suggests). Really !!!

When I looked for the company and it's parent (Quantum Trade Hub LTD) at companies house, UK it did not exist with the exact name. She told me they were registered in the UK, umm.

When I asked a Question to the girl I had talked to about whether the company is regulated in the UK, I got a really wishy washy answer. Actually looking on the bottom of their home page (XTradeMax), it highlights that they come under the FA of the Union of Comoros, an island in the Indian ocean off Southern Africa. So firstly (for me) it is not covered by UK financial authorities (who you can trust). When I read about the FA for Comoros, I found that it operates with significantly fewer regulatory standards compared to FCA (UK) or SEC (USA). Why this is important is that what you therefore get are weaker consumer protections, difficulty getting back funds and risk of high pressure sales and scams> I can see a lot of you have seen this behaviour and it is very difficult to stop.

I do want to add that the likes of X and Facebook owners basically throwing away any fact checking in their social platforms, and Trumps ramblings lead to this type of thing where content is put on platforms with limited fact checking. The outcome is lots of pain / grief for ordinary people.

I can see a lot of people giving high ratings and good luck to you, I hope you all do very well BUT I wont be going any further, and I do recommend you go do your own due diligence before transferring over any more of your hard earned cash.

If it is "too good to be true" then most often it is "too good to be true".

23 januari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hi Freddie,

We’re sorry to hear about your experience, but it appears this review may have been intended for a different company with a similar name.

To confirm, this page represents XTrade.com, which operates under strict regulatory standards and does not have any affiliation with the company you’ve described.

If you believe this might still concern us, please contact support@xtrade.com

— XTrade Customer Support

Beoordeeld met 1 van de 5 sterren

Estafa La promoción para que se cuiden…

Estafa La promoción para que se cuiden es que ellos promocionan a Omar Fernández de la app eclipse earn y supuestamente ellos trabajan de la mano con esa empresa, Me acaban de estafar con 250 dólares, ellos te hablan muy bonito al principio y cuando quieres retirar tu dinero te obligan a dejarlo y te dicen que cancele el retiro son unos hij de pt una persona que se llama Santiago

21 januari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hola Justin,

Lamentamos mucho escuchar lo ocurrido, pero por la descripción, parece que usted se refiere a una entidad que no está relacionada con XTrade.

Siempre aconsejamos a los traders actuar con precaución al comunicarse con supuestos representantes, ya que pueden existir personas o empresas que se hacen pasar por nosotros.

Nuestros números de teléfono y correos oficiales se encuentran publicados en: https://www.xtrade.com/en/contact-us/.

Además, como empresa altamente regulada, XTrade opera bajo estrictos estándares regulatorios, y todas las operaciones y transacciones son totalmente transparentes y verificables.

Si necesita cualquier tipo de asistencia, por favor contáctenos en support@xtrade.com — estaremos encantados de ayudarle.

— XTrade Atención al Cliente

Beoordeeld met 1 van de 5 sterren

I got scammed with this company under…

I got scammed with this company under the so called stupid account manager Mateo! I need my money back, after depositing $300, he did nothing substial to generate profit instead he kept insisting me to add funds and when I refused, he asked me to open EUR/USD buy positions, claiming that I will profit from the strategy,which made me loose all the money!!This has to stop, I will not stop announcing this on social media, until they refund my money, and we should not allow anyone else to be scammed by these fake agent!

30 december 2024
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Hi Alfred,

We’re revisiting your comment to ensure every concern is properly addressed. At the time this was submitted, we requested your details to verify that you were an existing client, but we never received a response.

We’re sorry to hear about your negative experience and understand your frustration. However, please note that at XTrade, we never provide investment advice or trading recommendations. We always advise traders to exercise extreme caution when making trading decisions and to ensure they are communicating only with our official representatives.

XTrade is a fully regulated firm, operating under some of the strictest international regulatory standards, and all trading activity on our platform is transparent and verifiable.

If you’d still like us to investigate this matter, please contact support@xtrade.com.

— XTrade Customer Support

Beoordeeld met 1 van de 5 sterren

Votre vigilance est primordiale !!!

En tombant sur plusieurs sites Web etc et en dernier un lien conseiller par Jamel Debouze ( comique,humoriste...) lors de son passage à l'émission sur BFM....j'ai donc voulu tenter l'expérience !!! Une fois avoir cliquer sur le lien XtraderAMG...j'ai eu des tas d'appels de soit disant " conseillers en crypto-monnaie etc, ce qui est louche c'est que plusieurs personnes vous appelle dans la même journée avec des numéros différents et surtout des numéros internationaux. Je reste donc extrêmement méfiante et je n'ai pas voulu poursuivre l'expérience. Mine de rien, 250€ ça reste beaucoup d'argent, surtout lorsqu'on a pas de boulot ni famille et seule à élevée 4 enfants. Autant ne pas plonger la tête dans le vide risque de tout perdre et se retrouver dans le pétrin. Les informations donnés par untel ou untel sont toujours très importantes pour vérifier les Provenances et exactitudes !!! Pour ma part, je n'y crois pas vraiment sinon, tout le monde serait déjà riche et la pauvreté n'existerait plus nul part. Méfiez-vous et soyez vigilant(e).

9 januari 2025
Review zonder uitnodiging
Logo XTrade

Antwoord van XTrade

Bonjour Orchidée,

Nous avions précédemment demandé vos coordonnées afin de vérifier que vous êtes bien un client de XTrade, mais nous n’avons pas reçu de réponse.

Après examen, il semble que ce commentaire concerne une autre entreprise portant un nom similaire. Nous tenons à préciser que XTrade n’a aucun lien avec "XtraderAMG" ni avec les entités mentionnées.

XTrade est une société réglementée opérant sous des normes strictes et offrant un environnement de trading transparent et sécurisé.

Si vous souhaitez confirmer ces informations ou avez besoin d’aide, n’hésitez pas à nous contacter à support@xtrade.com — notre équipe sera ravie de vous assister.

— Service Client XTrade

Beoordeeld met 4 van de 5 sterren

Although it is not the cheapest out…

Although it is not the cheapest out there this is everything you get to benefit
1) Variable cost per account type
2) Clear pricing with no hidden fee
3) Prompt Support.

10 januari 2025
Logo XTrade

Antwoord van XTrade

Hi Luan,

Thank you for taking the time to share your feedback! We truly appreciate your positive comments and are glad to hear you value our transparent pricing, prompt support, and overall service.

At XTrade, we’re committed to providing traders with a secure, fair, and reliable trading environment, and it’s great to know that reflects in your experience.

— XTrade Customer Support

Beoordeeld met 1 van de 5 sterren

This a setup -don't get trapped

This a setup, they will give you one or two small profits then a big loss, wiping out whatever you had deposited, then offer to add bonus, but you have to make more deposit to maintain margin and so on. A hole to loose your money in.

18 december 2024
Logo XTrade

Antwoord van XTrade

Hi Somdutt,

We’re revisiting your comment to ensure every concern is properly addressed.

We’re truly sorry to hear about your experience and understand how disappointing it can feel when trades don’t go as expected.

Please note that XTrade is a regulated broker, and as such, we do not influence or control market movements or trading outcomes. Our role is to provide clients with secure access to the global markets, along with transparent pricing, educational tools, and risk management features to support informed trading decisions.

Market volatility can lead to both gains and losses, and we always encourage traders to use proper risk management and fully understand the nature of leveraged products before investing.

If you’d like us to review your specific case, please reach out to us at support@xtrade.com with your registered account details, and our team will be happy to assist you further.

— XTrade Customer Support

Beoordeeld met 5 van de 5 sterren

Accessible broker

Its support got you covered anytime you might need to contact your broker 👍

10 december 2024
Logo XTrade

Antwoord van XTrade

Hi Jianhong,

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our support team.

At XTrade, we take pride in providing prompt, reliable, and friendly assistance to all our clients — it’s great to know that reflected in your experience.

We truly appreciate your feedback and look forward to continuing to support you on your trading journey.

— XTrade Customer Support

Beoordeeld met 4 van de 5 sterren

这个经纪商有

这个经纪商有:
- 卓越的声誉;
- 令人羡慕的历史;
- 大量评论。
所有这些都充分说明了它的可靠性,我喜欢它。这让我充满信心。

5 december 2024
Beoordeeld met 5 van de 5 sterren

満足してます

Xtradeで取引できて嬉しいです。取引をはじめたばかりの私にとっては完ぺきです。情報はウェブサイトに包み隠さず公開されているので、今の所、サポートに問い合わせる必要性すら感じていません。
支払いは簡単で、私はクレジットカードを使っています。費用はブローカーが負担してくれるので、かなり寛大だと思います。トレーダーの使い勝手をよく考えられているように思います。

16 oktober 2024
Beoordeeld met 5 van de 5 sterren

妥当!!

口座に5万は高いような気がしますが妥当だと思います。VIPアカウントには、取引の優先権や特別スプレッドに加えて、上級アカウントマネージャーからの直接サポートなど、たくさんの特典があります。
こういったプラスの機能を考えれば、金額は妥当なのではないでしょうか。それに、個別の取引戦略レッスンもあるので、知識を充実させてもっと利益をあげたいと思います!

17 augustus 2024

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