The waterproof i ordered, Medium size, had sleeves that were far too short and, for a waterproof, was too tight. Not sure which country's medium size you use. Will need to order a large waterpr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought 2 shirts for my husband. Prompt delivery and easy to contact if needed with a quick response. Really pleased with the quality and fit, however one had a tiny flaw, but that issue was quickly re... Toon meer
Bedrijf heeft geantwoord
Waited 5 weeks and still waiting for my windbreaker top,but the items I have received are good,just a shame about length of time and not having all my order.
Was looking to buy a set of Henselite Tiger size 3, in the new Jaffa Slice, limited edition. Tried several bowls retailers. Contacted Peter at xx/20 bowls. Within a couple of days I had a set deliver... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
XX20 Sports is a dynamic sportswear brand specialising in high-performance apparel for athletes and teams. With innovative designs, cutting-edge fabrics, and a commitment to quality, XX20 Sports delivers stylish and functional gear for all levels of competition. From custom teamwear to signature collections, we help athletes look and perform their best. #XX20Sports
Contactgegevens
Verenigd Koninkrijk
- contact@xx20.co.uk
- xx20.co.uk
4,0
Goed
74 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Nice shirt and jacket for bowls
Nice shirt and jacket for bowls, thank you. Easy wash and dry.
31 mei 2026
Cannot find what i am looking for.
Nothing wrong just need waterproof trousers with club motive on. Size 48 waist 26 length and breathable.Can you help ?
Thank you
29 mei 2026
The waterproof i ordered
The waterproof i ordered, Medium size, had sleeves that were far too short and, for a waterproof, was too tight. Not sure which country's medium size you use. Will need to order a large waterproof in future which I never do in the UK shops.
Shorts supplied were ideal for a medium size.
Delivery timescale is far too long and took 3 days more than the 4-6 weeks quoted. Really need to get that down to the 4 weeks or less.
18 mei 2026
Antwoord van XX20 Sports
Hi Stuart,
Thanks for the review, we do hope that your waterproof was made to the size guide supplied on our website and to the club when we setup the club shop, could you kindly check as if it has not been we are more than happy to have this changed for you. As we do not have minimum order quanties we cannot operate on a time scale of less than 4 - 6 weeks for custom made items, all of our club clothing is made to order. We would much rather deliver in this timeframe than insist that clubs have minimum orders before we can process, this way members can buy individual items are their choosing. We hope you have a great season and if you can get back to us on the measurement if its not correct.
Waited 5 weeks and still waiting for my…
Waited 5 weeks and still waiting for my windbreaker top,but the items I have received are good,just a shame about length of time and not having all my order.
29 mei 2026
Easy to use website and quality goods…
Easy to use website and quality goods dispatched quickly
25 mei 2026
Antwoord van XX20 Sports
Many thanks
I was sent a second hand jacket after…
I was sent a second hand jacket after waiting for two months. Have tried to contact them several times and keft messages with no reply. Disgraceful service!
25 mei 2026
Antwoord van XX20 Sports
Keith
This is untrue as had as we can tell - We have had no contact from you at all via email. You ordered a custom made product on 15th of April, which clearly states on website: "Pre Order: We aim to ship this item to you within 4-6 Weeks" and ordered in a size which is not kept in stock so was made to order. If you would like to email us and make contact with to allow us to look at this for you then we will. We categorically deny ever sending a customer a second hand product.
They are well made and fit well really…
They are well made and fit well really happy with the order
25 mei 2026
Antwoord van XX20 Sports
Many thanks
Antwoord van XX20 Sports
Many thanks
Bought 2 shirts for my husband
Bought 2 shirts for my husband. Prompt delivery and easy to contact if needed with a quick response. Really pleased with the quality and fit, however one had a tiny flaw, but that issue was quickly resolved. Have since made another purchase. Would highly recommend.
12 mei 2026
Antwoord van XX20 Sports
Many thanks
Very happy with the umpires jacket and…
Very happy with the umpires jacket and even better still here within a couple of days. Thanks and Cheers. Jim Irwin.
18 mei 2026
Antwoord van XX20 Sports
Many thanks
The unisex sizing not for female figure
The unisex sizing is not really suitable for the female figure - unflattering and too long.
Quality seems good.
18 mei 2026
Antwoord van XX20 Sports
Hi Thanks for the review - Unfortunatley your club has not asked us to make a Ladies Cut top available. If you club wishes this to be available please ask the club contact to get in touch and we can add to the club shop.
Different Expectations
There was a wrong order issue and my and their view of how to resolve differed.
Order eventually fulfilled maybe not my expectations!
15 mei 2026
Antwoord van XX20 Sports
Dear Mr. Cochrane,
Thank you for your review.
We fully acknowledge that a human error resulted in the incorrect postage label being attached to your parcel, and we apologised for this immediately on the day of dispatch. We contacted you by both telephone and email as soon as the issue was identified, the day of original dispatch, dispatched the correct parcel within 24 hours via recorded delivery, and refunded your postage costs the same day for returning the incorrectly labeled parcel.
What we are unclear on is how our efforts to resolve the matter fell short in your view, as every reasonable step on our side was taken promptly and transparently.
Your main concern then became Royal Mail’s delivery timeframe, which unfortunately is outside of our control. As advised, only the recipient can directly liaise with their local delivery office regarding delays specific to their address and delivery route. While we appreciate the frustration caused by the courier delay, it is unfair to suggest we were unwilling to resolve the matter when we acted immediately, maintained communication throughout, and covered the associated costs ourselves.
We always accept responsibility where it is due, which we did here from the outset, but equally it is important that the circumstances are represented fairly.
Fantastic customer service
Fantastic customer service. I ordered a couple of items that were too big and after sending them back, exchange was with me in 2 days.
5 mei 2026
Antwoord van XX20 Sports
Many thanks Brian.
Everything from ordering to delivery…
Everything from ordering to delivery was first-class.
12 mei 2026
Antwoord van XX20 Sports
Many thanks for the review, enjoy your products
Antwoord van XX20 Sports
Many thanks for the review, enjoy your products
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