Yates Hellier Reviews 

119
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

From start to finish, the team at Yates Hellier were the epitome of professionalism. I had an initial consultation and valuation meeting with Ross, and once I agreed to go ahead, I was paired up with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We made our first home purchase through Yates Hellier and found that they were friendly and responsive throughout the process. Small touches like the decorative box we received our keys in were lovely... Toon meer

Beoordeeld met 5 van de 5 sterren

We sold our property with Yates Hellier and they’ve been so helpful from start to finish. Never far away when we had a concern or question. Having a WhatsApp group to keep in touch and the viewings ap... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience purchasing our new home through Yates Hellier. The whole team were friendly, professional and excellent to deal with throughout the process. Communication was always clea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij

Geschreven door het bedrijf

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

119 reviews

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4,9

Alle reviews

(119)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First time selling a property and was…

First time selling a property and was worried it was going to be a challenge. Also selling a property in Glasgow whilst being based in London added to my concern. Despite that it was honestly so easy. 1 viewing and one deal delighted with the whole thing , super easy, good comms, and took care of all the various parts, cleaning, moving old furniture etc.

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very profession work and less streeful

Yates was recommended by a friend of us after we had a nightmare experience with another local agent. We talked to a couple agents then decided to try Yates. At that time, we were still not sure what kind of experience Yales would bring to us. But it turns out as an excellent service.
The booking schedule is easy access and always well planned in advance. We were not in the pressure of keep the whole house in a super condition for any unplanned viewing.It made us feel less stressful.
The viewings were always done by Ross who is an expert. It is much better to have an experienced person to guide the viewing who will give lots information to the buyer.
They were also very helpful for the communication with buyer in the whole process.
Very appreciate for their team's overall work.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So Helpful

We recently bought a property through Yates Hellier and they were so helpful at every stage of the process. The team were quick to respond to any questions we had and were so lovely and kind. Thank you again!

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A wonderful experience from start to finish - a caring, personal approach to property

Yates Hellier were fantastic. As a purchaser, we dealt with several different estate agents when making offers - none compared to Yates Hellier (YH). All questions were answered, the team were highly responsive and even managed to squeeze us in for a last minute extra viewing.

The general communications were warm and celebratory - making buying a property through YH fun and exciting. On the day itself, we received a lovely call from Lucy and were welcomed by the team with a cute box for our keys and a lovely bottle of fizz to mark the occasion. Such a west end community vibe, which is why we chose to buy where we did.

The buying experience would also make me recommend YH to anyone selling a property. The marketing materials were excellent, and the video in particular is one we are delighted to have for posterity. It certainly caught our eye and we have shared it with so many people. It made us proud of the property we purchased.

Thank you YH for a fabulous experience and highly recommend!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently bought our first home…

We recently bought our first home through Yates Hellier and couldn’t be happier with their service. They were really friendly, responsive and helped us through the process

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

We recently sold our flat through Yates Hellier, and the experience was outstanding. The team were not only friendly and supportive, but they also brought a real personal touch to every step of the process.
Communication was spot on, and the sale itself was quick, smooth and completely stress-free.
Everyone we dealt with was knowledgeable, professional and genuinely lovely to work with. We’d happily recommend Yates Hellier to anyone.

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our forever home with Yates Hellier

We bought a house that was advertised by Yates Hellier. We'd like to thank the team for their constant support and brilliant customer service throughout the process. We think we've found our forever home. However, if we ever were to move in the future, or had to recommend an estate agent to use, it would definitely be Yates Hellier. Thank you so much again to the team 🙂

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Yates Hellier, Estate Agent, Glassgow

From the outset, the staff at Yates Hellier provided a friendly, professional and efficient service. Ross had a cool but knowledgeable and professional manner when he first viewed the property we had to sell and this gave us confidence that we had made a wise choice in Yates Hellier. This confidence continued when we spoke with the office staff (Alex, Julie, Lucy) and with Neil who did excellent work with the photography.

Ross and the others frequently called to update on progress and this demonstrated their first class customer service.

While Yates Hellier, probably rightly, do not use the following (cliched) slogan, it is probably apt for them, "Big enough to serve, small enough to care"

If anyone has a property to sell in Glasgow or surrounding areas, look no further than Yates Hellier.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Yates Hellier have just sold my parents…

Yates Hellier have just sold my parents home. The communication between us and their exceptional
market knowledge was amazing. The house sold on
the first day it was put on the market. The staff had genuine care and support they were professional and reliable. I highly recommend anyone in need of an
agent to look no further!!!

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I sold my house through Yates Hellier a…

I sold my house through Yates Hellier a few weeks ago, and the experience was excellent from start to finish. Ross provided outstanding service and truly went above and beyond throughout the process. The office team were also incredibly helpful and professional. I would thoroughly recommend using Yates Hellier.
Thank you , Christine.

21 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

I recently bought a property in the west end through Yates Helier and from start to finish felt supported, listened to and secure. The team were responsive and accurate and delivered a very personal service, Julie in particular I felt went above and beyond. Thanks again.

1 november 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

We are really glad to hear you had a great experience purchasing through us. It was a pleasure helping you, and I hope you are happy with your new flat.
All the best,
Alex Thorley

Beoordeeld met 5 van de 5 sterren

We recently instructed Yates Hellier…

We recently instructed Yates Hellier after shortlisting two agents to sell our family home, and from the outset they stood out. They were straight-talking, refreshingly realistic about the expected sale value, and their honest approach gave me confidence immediately.

Once appointed, they were professional, responsive, and incredibly efficient. They listed the property quickly, arranged weekend viewings, and the house was effectively sold within 24 hours of going on the market. Their use of tech—through our WhatsApp group and The Street App—made communication clear, quick, and stress-free throughout.

Overall, their service was outstanding from start to finish, and I would have absolutely no hesitation in recommending Yates Hellier to anyone looking to sell their home.

28 november 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Hi Elizabeth,

I am delighted it was such a smooth transaction and positive experience with us. It was really lovely to work with you throughout the sale.

All the best,

Alex Thorley

Beoordeeld met 5 van de 5 sterren

Expertise, communication, and judgment

The whole team were lovely and got a really difficult sale completed for me, especially Alex and Julie. Knowing everyone in the office was in the same page and up to date took a lot of stress off. They navigated some really difficult issues while I was abroad across many times zones. Communication was superb: timely, efficient, relaxed.

20 november 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Hi Lewis,

I hope you are well. It was really lovely to work with you and I am so glad that despite the hurdles with the building, we got the sale over the line in the end.

Hope you have a wonderful Christmas, All the best.

Alex

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Yates Hellier

I had a fantastic experience with Yates Hellier selling my flat in the west end. From start to finish, the team were so easy to deal with and made the whole process feel effortless. Their attention to detail was exceptional, and the communication throughout was outstanding. I always felt informed, supported, and in capable hands. Their photography and marketing material was exceptional. I couldn’t recommend Yates Hellier highly enough!

19 november 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Good Afternoon John,
Thank you very much for your kind words, it was fab to work with you and I wish you all the very best in your new home.
Best Wishes,
Alex Thorley

Beoordeeld met 5 van de 5 sterren

Great service

Really positive experience buying with Yates Hellier. A lovely team that made the buying process very smooth. Would highly recommend them if you are considering selling!

31 oktober 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Thanks for the kind words, Morgan. Yates Hellier

Beoordeeld met 5 van de 5 sterren

Recently bought a property in Glasgow…

Recently bought a property in Glasgow through the team at Yates & Hellier and was very impressed with the company from taking calls, finding out info for me to handing over the keys on closing. Fantastic experience with a very welcoming & professional organisation. Will certainly consider them for any future sales in Glasgow

27 augustus 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Thanks for your kind words, James.

Beoordeeld met 5 van de 5 sterren

Great Estate Agents!

We have sold our property via Yates Hellier. Very good communication and professionalism throughout. We would recommend their services.

6 augustus 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Thank you, Tracy. We appreciate the review!

Beoordeeld met 5 van de 5 sterren

Amazing Estate Agent

We recently completed our 8th house move, and I can say that Yates Hellier have been nothing short of fantastic. Their professionalism, dedication, and attention to detail made the entire process smooth and stress-free. Best Estate Agent we have ever used – don’t look anywhere else.

Ross is different class, he went above and beyond to ensure everything was handled efficiently. Ross's expertise and professional but friendly demeanour made us feel at ease throughout the entire journey. We couldn't have asked for a better experience.

Thank you, Yates Hellier, for making this move our best one yet!

1 juli 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Hi Charles

Many thanks for your kind words - it's much appreciated. It was a pleasure working with you!

Wishing you all the best.

Yates Hellier

Beoordeeld met 5 van de 5 sterren

5 star service, very pleased customer

We recently sold our house using Yates Hellier estate agency services.

From the first informal meeting with Ross through to the sale/completion date they were nothing short of excellent. They worked extremely hard to make sure we got the best possible price for our property.

I would not hesitate to recommend Yates Hellier to family and friends.

25 juli 2025
Review zonder uitnodiging
Logo Yates Hellier

Antwoord van Yates Hellier

Hi Mark, many thanks for taking the time to leave a review. It was a pleasure working with you. Yates Hellier

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