It's never nice having a bike stolen, but Kien made the whole claims process clear, efficient and professional. He set out exactly what he needed from me, kept me updated while he checked with the bui... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
It's never nice having a bike stolen, but Kien made the whole claims process clear, efficient and professional. He set out exactly what he needed from me, kept me updated while he checked with the bui... Toon meer
Bedrijf heeft geantwoord
Straight forward, simple process. Provided all the requested information in regards to my claim and was made aware very soon after that my insurance claim payment was on its way to my account. Exactl... Toon meer
Bedrijf heeft geantwoord
Regrettably had a bike accident during a major race and ended up in hospital. Two months on a repeated chaser emails later and absolutely nothing from Yellow Jersey. All they do is refer you to... Toon meer
Bedrijf heeft geantwoord
Very pleasantly surprised at my first interaction with the claims process with yellow jersey . The process was clear, transparent and easy to follow. The assessor was genuinely understanding of how up... Toon meer
Bedrijf heeft geantwoord
We believe riding a bike is one of the best things in life. Whether it’s for fun or fitness, it’s all about getting out there and enjoying the ride.
Prospero, 73 London Road, RH1 1LQ, Purley, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Swiftly and professionally dealt with my claim. I will be using again.

Antwoord van Yellow Jersey Cycle Insurance
I was quite skeptic at the begining but after I recognized that it is the one of the best cycle insurance companies I could have deal with .Thank you so much for all the information I have received, it really helped me a lot. Really thanks I appreciate your service.

Antwoord van Yellow Jersey Cycle Insurance
Had to make a claim for my bike after being stolen during being mugged. Yellow Jersey were amazing, supportive, helpful and claim process easy and fast

Antwoord van Yellow Jersey Cycle Insurance
Due to having an illness to which I had to cancel my place I found that Christian Georgiades was amazing and he helped sort my claim for me I feel that he is a credit to your company and that he should be rewarded for being so understanding and helpful.

Antwoord van Yellow Jersey Cycle Insurance
I half expected a 'fight' to get any back but they made the process so easy and I am very happy with the payment I received

Antwoord van Yellow Jersey Cycle Insurance
Do not use! Having been a loyal customer for two years, my bike was stolen and when trying to claim they made it incredibly difficult and finally said they would not pay out.
All of their reviews are for easy it is to buy from them, not how they treat claims. Complete waste of money

Antwoord van Yellow Jersey Cycle Insurance
My £4000 bicycle was stolen. Within 10 days of submitting a claim an identical but brand new replacement was delivered to my door. Could not ask for more.

Antwoord van Yellow Jersey Cycle Insurance
Excellent client service.
Claims dept responded immediately and settled claim fairly and quickly.

Antwoord van Yellow Jersey Cycle Insurance
I'm an experienced 56 year old cyclist. I had the dreaded misfortune of being knocked off by a motorist in June '21. I was very pleased to have Yellow Jersey Insurance. My bike claim was handled brillantly by Kien Deng and their colleagues Serious Law made a claim for my personal injury and uninsured losses. All settled successfully. I've just renewed my policy and I heartily recommend Yellow Jersey to my friends. THANKS!

Antwoord van Yellow Jersey Cycle Insurance
I would highly recommend using Yellow Jersey for your cycle insurance. The claims process was painless, communication was quick, and instructions were clear.

Antwoord van Yellow Jersey Cycle Insurance
Hugh was extremely helpful today. Very informative, engaging and friendly. Really helped me work out which policy was right for me. If in doubt give them a call.

Antwoord van Yellow Jersey Cycle Insurance
Excellent support from knowledgeable staff.
Highly recommended 👌

Antwoord van Yellow Jersey Cycle Insurance
I've not made a claim, but the process of checking specific insurance issues (whether my garage was covered as it's not next to my property) was painless. The person opened up Google Maps with me, talked me through distances and so on. I'd recommend from a customer interaction point of view, at least.

Antwoord van Yellow Jersey Cycle Insurance
Straight forward and pleasant service received by Sean - thanks

Antwoord van Yellow Jersey Cycle Insurance
After much searching around for a new travel insurance (my previous one having lapsed over lockdown) I found that Yellow Jersey is almost the only sensible Sports/Travel Insurance around, particularly if you are 71, compete and train for Triathlon, are in the GB Age Group Team and are participating in a "coaching" week abroad.
Hugh and Rebecca were particularly helpful and do not have the exhausting risk averse and ageist attitude of most other insurance staff and agencies.
Thank you for your 'can do' attitude.

Antwoord van Yellow Jersey Cycle Insurance
Hugh was really helpful and experienced and took a good deal of time going through everything with me - nothing was too much trouble. Would definitely recommend, Thankyou!

Antwoord van Yellow Jersey Cycle Insurance
Really straightforward and easy, couldn't have asked for much more. I sent over all the docs and info they would need and got a simple email about how my claim will be settled. Thanks so much!

Antwoord van Yellow Jersey Cycle Insurance
Not sure why a lot of people complain about them never paying out. For me, it was a great experience. Went over a pothole last December and managed to crack my front rim, submitted a claim to YJ in the recent few weeks and they managed to payout in around 2 weeks. I think all those negative reviews are people not reading everything properly and YJ makes it very clear on their website, with multiple infographics/documents stating what they will and won't cover. Overall very happy with my experience with them.

Antwoord van Yellow Jersey Cycle Insurance
I am very pleased with the service I have received from Robbie at Pedal cover. the response time was great and when the replacement items I needed were not available Robbie found a good alternative quickly. I would and do recommend pedal cover. If only the insurers of the company that caused the accident were as efficient!
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.