Yellow Pages Group Reviews 

Big scammers!

I believed their salesman,who promised up to 40(!) clients a month,and what did I get after a year with their subscription? 0 clicks! Zero

CAD 1705.97 amount paid
CAD 0. Earned

Stay AWAY of these thieves

BIG SCAM!
They promise to promote your business website to get more organic traffic and help you with recommendations for social media marketing.

They'll follow up like every other sales person but once they get you sign up, no more communication. You're the one who'd be calling to ask for information with no practical information.

I signed up with them but 2 months pass by with no positive result. I followed up and they said to wait as its organic search.

6 months pass by and I get 2 clicks after paying more than $300.

And when I call to cancel they said I have to pay for the rest 6 months no matter what.

But this was something I was not told at the time of signing up. I literally asked the rep while signing up that if I can cancel it any time she said yes and now they want me to pay it for nothing.

I tried calling them to cancel but they are asking me to pay for it.

M Ali

Be very careful before you start working with them. I got on a subscription, and after 4 months, I got 0 results at all. I ended up having to close my business, and they are making me pay for the remaining 12 months even though I have closed the business down. I do marketing myself and could tell they didn't know what they were talking about but wanted to give them a shot because I was short on time and that was a huge mistake. I wouldn't use them ever again. Terrible experience.

this is the biggest scam we have ever been roped into. do NOT waste your money on these filthy scammers. you will get no leads nor will you even get a listing from them!

They have excellent targeted advertising!! The auto renew is a little annoying but as long as you don't forget they do a good job!

Business owners stay away from YP. Do not waste your hard earned money on signing up for one of their promotion services, you will end up in an year long contract with ZERO leads , there is no way out of the contract

I wish I could give 0 star. Don't get into their scam with "your ads will be managed by AI".
You can't cancel the plan for 1 year even though you will never see your ads on Google, Bing, and yellow pages.
I have talked this issue with other business owners and their experience with Yellow page are exactly.
Their support team is non existence. Once you sign the contract, the sales man is unreachable.
I called support to reach out to the salesman, they told that he left the company. Few months later I called again and asked for the same sales man as I don't trust, the salesman picked up the phone and said he never left the company. This is ridiculous. I told him my ad is not showing up, he transferred to support team. The guy said it's because I'm paying too low. Then, why did I even sign up at the first place? I get more than 50k with the same amount if I setup the ads on Meta.

If you are a company concerned about your negative reviews on YellowPages, just ask them, pay them, and they will delete the reviews and even remove complete user profiles. Greedy!

This company is very disappointing. Like all the other responses it is a combination of "terms & conditions", auto renewal, billing along with just a poor products especially for the region our business serves. I hate to knock a business as I know how tough it can be, but they have zero give/take common sense and I have tried to come to common ground with them but they are just aweful. Most expensive advertising with the least gain. Saddest part is if you look at the Linkedin profiles for employees I've dealt with, they brag themselves up for getting people to sign and extended their crappy contracts. Please don't sign up with these guys.

this is hands down the worst company I have ever had manage my business page, they will lie through there teeth to get you to sign up then when they don't fulfill there contract threaten class action lawsuit if you stop paying , even though they didn't follow through.

The most fraud company with the worst customer service.they do nothing but charge you for doing nothing at all. MFs. Fraud company

This company has completely gone sideways. I agreed to a year with them for website seo services. They now want to charge for 1.5 years. I requested to cancel and they continued with non stop sales pitches while ignoring my request. I would never deal with them again. Anyone can deal with Google or Facebook. My advice is stay away.

Greedy PIGS! They’re the worst and most outdated company you can come across. If you’re a business owner stay clear of these greedy pigs because they’ll harass you nonstop to buy their scammy digital marketing packages with exorbant prices. Don’t fall for it! They’re a dying company and should be dead soon enough.

I AM ASKING THE SMALL BUSINESS THAT THEY HAVE BEEN SCAMMED AND DAMAGED THEIR BUSINESS BY YELLOW PAGES. LET’S GET TOGETHER FOR THE LAWSUIT: HACKING, LYING AND STEELING MONEY.
Your money or your business?? This is how yellow pages staff are stealing money from small businesses.
They approached me many times to build a backlink for my website for $50, I reject it because they messed up my business 25 years ago that they want a listing money for yellow pages book that I reject it as I have a local computer repair store not international, as they put my fax number as main number and my old address as new address.
They came down to $45, and they asked for credit card, then they didn’t do anything, but they came up with another services I said no, I am cancelling everything and they dig into my account again and again till within 25 days they took about $952.66 from my account, without doing anything for my company.??
I called my bank to change my credit card and bank knew these scams, what kind of people they are, and they got all my money back that I know, you can do it too.
Then they start to hacking my website and google business account and I kept quiet and took many snapshots of their hacking in many different ways for past 10 month and each month they were send me the bill of few thousand dollar or we destroy your business as they put a list on their yellow pages website that my company is closed permanently that I have snapshot of it and will show it to the judge at court.
I am going to two different lawsuits against them as they are trying to destroy my business and they hacked my website too that I have over 70 snapshots and about 6 SEO people with their story and google tech supports and emails about hacking too.
One of my clients who is the lawyer in Toronto city hall, came to fix his daughter laptop, when I told him about the yellow pages, he told me: just to give a copy of their request bills and your business bank statement to the judge that’s enough.

Called them a year ahead to cancel my print contract. Renewal came around and they charged me.
I call to complain and they take two weeks to listen to my original call to verify I cancelled. Almost two months later and they have continued to charge me each month, despite their promises there would be no more charges and credits applied. So far no credits.
A few months back I had several other issues with their billing. Charging advertising to my other business. Despite multiple phone calls and requests to inform management and more than 10 emails, I still had to escalate to senior person, who then claimed she didn't receive any of my emails (Cheryl Dorn)- a flat out LIE, as I copied her in on several emails. They then overcharged me for several months before they finally corrected my bill.
Update Aug 2024 - This month I found out they increased my fees by 25%. Hid it at the bottom of an invoice. Apparently they change their prices every year but don't tell you directly.
Appalling customer service. Once my contract expires I will take both of my businesses out of YP. I will never spend another dime with them. In all my years I have never experienced such shoddy service.

Wanted to sell me advertising I didn't need. I gave them an email address for potential clients to reach me at, but when they didn't make that sale, they just sold my email address to spammers.

Biggest waste of money ever. Horrible customer service. they lock you into contracts and promise the world then do absolutely nothing. then when I complained they conned me into upgrading my account for "better experience" once again soon as you re-sign that's it they just suck money out of you for nothing in return. I don't even know what these guys do. They have never in 2 years on their own reached out to discuss things. disgusting. my YP account is A01471833

Don't do any business with them. They will tell you something totally different verbally and give you something else on the contract. Cancelation can only happen 12 months after you sign your contract nit at anytime you ask them #scam

Don’t not do any business with this company their service is not good and they’re advertising services is not effective in any way. Don’t waste your money #scam. They tell you one thing on the phone “verbally” and give you a contract with something else totally different “written “ #disappointed

I hired this company to create a website for my business. However, the website they provided completely misrepresented my company and its services. They never sought my input on the final product. When I raised this issue, they took down the site, only to republish it months later. They did not respond to any of my emails or phone calls. Now, they are attempting to hold me contractually obligated and are suing me and my company for work they never properly delivered.