For over 3 weeks I have called every day or two to get service on my hearing aids that purchase their AI always says somebody will get back to me as soon as possible. With probably 18 to 24 phone call... Toon meer
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Lees wat reviewers zeggen
I need replacement receivers for my hearing aids that were purchased from YesHearing. I've been calling every number I have for them every day for more than the last week. I can only get their AI an... Toon meer
My hearing aid stopped working so I contacted Yes Hearing. They responded via email and told me to return it to them. They included a return label and I sent in the hearing aid. Several weeks later th... Toon meer
Lee Larson provided the best customer service! OUTSTANDING!! Answered every question immediately and simply ...whether it was via phone, text or e-mail. Gave intelligent, informative answers... no sal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Yes Hearing is the leading in-home hearing care provider in the United States. Our commitment is to provide affordable, accessible and convenient hearing care. Offering a range of name-brand manufacturer hearing aids at up to 40% less, Yes Hearing combines low price with incredible service. We bring the clinic to you.
Contactgegevens
555 Madison Avenue, 10022, New York, Verenigde Staten
- 8779261420
- contact@yeshearing.com
- yeshearing.com
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Can I Trust Them?
Hi, I knew I needed new hearing aids but the price my audiologist quoted was appalling. I started looking at the internet for the Oticon brand and model I wanted. Yes Hearing, part of Oticon company listed what I wanted at a substantially lower price, could I trust them? It was very scary but I called the corporation and after talking to a representative I decided to try them. I had a wonderful experience with the audiologist who came to my home and with all the others who keep in touch with me. I highly recommend Yes Hearing and my new Oticon hearing aids.
I can only echo what others have said…
I can only echo what others have said about Yes
Hearing .
It is a top-notch company that sells hearing aid at the lowest price around and then follows up with emails and phone calls to be sure everything is going well.
The audiologist who came to my home to fit me and then a follow-up visit is as knowledgeable as one can
hope for is very professional, caring and patient.
I give Yes an A rating and strongly suggest that anyone who is looking to buy or replace a hearing aid check this site out before running off to see a private audiologist where you will pay appreciably more in addition to having to leave your home
I was pleasantly surprised by the…
I was pleasantly surprised by the service provided by Yes Hearing. I anticipated purchasing my hearing aids through Yes Hearing and having my audiologist fit them. It ends up that the audiologist working with Yes Hearing did a far better job than my previous audiologist. In addition, the remote audiological consults/adjustments included in the service were highly effective.
I recommend Yes Hearing wholeheartedly.
I love my aids and the money I saved!!!
When I was ready to get new hearing aids, my husband came across the website for yeshearing.com. and told me I should take a look at it. I had already received the price from my ENT's office, so I knew which hearing aids I wanted. I was quoted $7,000 by that office. For the EXACT heaing aids from YESHEARING, I paid $4,000. That's $3,000. less!!! I was a wreck when I ordered them because I thought it was a scam because of the difference in price. So I held my breath and waited. Within a week or two, YES HEARING contacted me. They also sent the audiologist to my house for an initial hearing test, etc. The hearing aids get mailed to the audiologist and then he came back to fit them to me and explained and showed everything to me until I knew everything I needed to know. I asked tons of questions and he answered all of them. Bottom line, I am extremely happy with my aids. Like I said, I was very uncomfortable to order them and held my breath until they came in, but I can assure you, the company is legit.
They are fantastic as far as communicating with you. I am SO happy with these aids and so glad my husband found the website. I mean, $3,000 is a lot of money to save. I am happy and you will be too!!!
Great support after the sale
I was new to yes hearing. I went with them because of their willingness to work with me on pricing. I saved over $2800 compared to my local dealer. My concern was support after the sale which was my audiologist selling point. I bought the newest model of Phonak. The set had to be replaced three times due to Bluetooth and charging problems. The swaps were easy at worst. Finally, I went with a different model of Phonak due to now known manufacturing problems. Each swap was very easy and support excellent.
Just say yes to YES hearing
I was really skeptical of YES hearing, when something sounds to good, it usually is. The price was great, the support has been great, and they are great at communications. Can I buy stock in your company?
Yes Hearing made the experience of…
Yes Hearing made the experience of getting my MIL hearing aides at a very affordable price very easy and made her comfortable. I would highly recommend them.
I normally don't do reviews
When I recieved the quotation from my Audiologist I had to explore to see if there were other less expensive options. I searched the internet and found YES Hearing.
I called them after their quotation to see how it worked.
Everything that they said they were going to do they did and more at a considerable discount.
I now can totally recommend YES Hearing to others for
-Price
-Professionalism
-Customer Service
Great company to work with.
Mike S.
My new hearing work so much better than…
My new hearing work so much better than the old Oticon hearing aids did. I live alone but if I fall they notify love ones that it happened. If I happen to take a nap, the aids turn them self off until I move my head.
Ican adjust the aids to the situation I am in.
Everyone has been very nice and…
Everyone has been very nice and helpful. They answered all my questions.
Katie has called me several times just to ask how things are going. I am glad
to have her as my contact person. My original contact person, Nichole, was
great and very helpful. They have made the whole process, delightful and
easy.
My initial skeptimism about the buying…
My initial skeptimism about the buying process was followed by outstanding attention and professionalism. My first pair of hearing aides were not working properly and were inconsistent and unreliable. Yes hearing arranged a replacement and followed up with a refitting. This was a great team to work with. My expectations were actually exceeded. Thank you Yes Hearing and your great team.
Very concern doing business through…
Very concern doing business through the
internet.
Especially when serious amount of money involved. But everything turned out very satisfactory, pleasingly surprised.
Yes Hearing
Yes Hearing has fulfilled all its promises and more! From my first conversation with your honest and knowledgeable sales person to Sandra and Caity your Care Coordinators and John Mena your IN-Home Hearing Test and Hearing Aid Fitting Expert, I am completely satisfied with my Oticon Hearing Aids. Questions were answered completely and I have no doubt any further questions I may have will be welcome. Clearly, I recommend Yes Hearing as an honest and professional business. Thank you,Cindi Rivara
I have had a wonderful experience with…
I have had a wonderful experience with my new Resound Hearing Aids. They are the Rolls Royce
of them all. and the quality is superb!
Your Service has been outstanding, and your representative, Ron Binkley has been one of the nicest Gentlemen we have ever met. He is very knowledgeable of the product, and has gone out of his way to make my purchase very enjoyable.
The Quality and Technology in these Hearing Aids
is unreal, and makes wearing them a pleasure.
Thank you so much for having such a great product.
Regards,
L. Dan Kay, Jr.
Renewing my hearing aids.
since my previous hearing aid company could only schedule my next appointment for April. I forced to look for another hearing aid company.
I found Yes Hearing and am happy to say that the service was wonderful, with an audiologist coming to my home to deliver and test my hearing with the proper aids. There was also a more educational follow up visit, which was thorough.
Also, I have a constant contact person with whom I could call if needed.
The only thing I was missing was that insurance for a one time loss for each hearing aid was included in my old company.
For us elderly constantly having to deal with masks, there is always the disadvantage of losing a hearing aid, which often dislodges with the mask removal.
But all in all, I am very satisfied with Yes Hearing's service.
I was pleasantly surprised by the…
I was pleasantly surprised by the professionalism, and care by all the representatives I had contact with…..starting with my initial call for information…..all the way through to Anthony and Laura. They, constantly, made sure I was comfortable with the purchase, in every aspect. And…I loved that the cost was almost half of what the doctor’s office was charging for the exact same product. Also, being older…..it was so convenient to have them come to my house ….especially with all the hysteria over Covid.
I rate the staff with 5 stars
I rate the staff with 5 stars, Thank you for all your phone calls, emails and visits. I am trying to ware my hearing aid and trying to get used to it. It's a fascinating world of hearing, nature talking back to me.
It will take time, it's still to early, in about two weeks or so I should be able to see how I would relate my daily work to my hearing aids.
Again thank you for all your gracious support,
Steve Takesh
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