Yes Hearing Reviews 

Initially received hearing aids that stopped working after 3 months. YesHearing was satisfactory in negotiations in replacing them with a different product one day after warranty expired.

Yes Hearing lied to me. The salesperson said I would get 2 years of service which included aid adjustments and supplies. After my purchase, the Yes Hearing customer service contact also repeated that I would get 2 years of service, including supplies. So, when I needed to resupply my wax filters, I contacted Yes Hearing who THEN said, they only supply supplies for 3 months! They tell me one thing until they get my $4000 and then they say another after they get it. This kind of bait and switch is the kind of thing that online companies like Yes Hearing think they can get away with, even if it is illegal. Don't let them lie to you. Go to a reputable hearing aid retailer and avoid getting ripped off like I did.

I recently had an issue with my left ear Phonak Audeo P90 R hearing aid. The issue was identified and I was sent a new receiver. Hailey and Kyra were both very helpful with resolving my concerns to my complete satisfaction.

Hailey Tappan provides superb service in her role. She as the PCC Lead was/is outstanding. She educated me on her role, made sure I received my hearing aids in a timely manner, setup appointments with Emily Camacho (Audiologist), answers questions and follows up on request that I require.
Emily Camacho is a wonderful Audiologist. She gave me a hearing test, setup and installed programs on my hearing aides, gave me specific instructions on how to use and maintain my hearing aides. Emily is very pleasant, patient, easy to understand and follows up on things that require action.

Yes hearing has staff that goes above and beyond the call of duty. There was no one in our area to help us but they worked and found someone. Tim came out and made sure everything worked and I could hear. My hearing is really bad I thought there was no hope. Laura worked diligently till she found the best product for me. As I need a mic to hear family with. I would recommend this team to anyone. I have never felt so good about a place before. Didn’t rush me and are there to help you. Thanks so much for help me hear my family again. I can hear things I had forgotten about. Thanks again.

How has this finally happened? An honest, bend-over-backwards to help, friendly place to buy highest quality hearing aids at the most reasonable price anywhere. Don't take my word for it, call them and find out. I've been ripped off by Miracle Ear, Costco and United Health Care (a company I love). I've tried 4 over-the-counter amplifiers. YEA -- YES HEARING -- YEA!!!

Larry, Laura, David,
--The Yes Hearing Team that serviced my purchase.--
After a month of use, everything about the Phonak hearing aids purchase has met or exceeded expectations. As a team you could not have done anything better.
Thank you.
Fred

There was excellent and consistent follow-up to my query whether Starkey had a TV adaptor compatible with my LMC Edge AI 2400 hearing aids and my TOSHIBA Integrated High Definition Led Television that was purchased in 2014. After searching, YesHearing found a newly available Starkey TV adaptor, and the audiologist who programmed my hearings aids when I first bought them came and installed the TV adaptor and adjusted my hearing aids to interact with the adaptor.

I have so please by yes hearing had issues with my first set of hearing aid laura had a secound set sent out and kristian walked me though setting up my secound set
I appreciate the follow up calls from laura

I was not easy to fit. I tried multiple hearing aids. Randi was exceptionally patient and professional. I highly recommend her for her great attitude, patience and professionalism.

I do not write reviews often how ever I wanted to let consumers know that they are very poor in service and refund of the money under the warranty period.
They charged the credit card even though we did not keep the hearing aids and returned to the audiologist
because of fitting and sound issue.
Do not give them Visa card because Visa will ask you to fill out several pages to dispute the charges.

I tried several hearing aid providers with very little success. Nearly all only offered a “fitter” service until i contacted “Yes Hearing”. They were very pleasant and helpful. They promptly sent me the aids of my choice and connected me to a license audiologist who worked tirelessly adjusting the aids to meet my personal needs. The result is near perfect audio quality. In addition, there price for premium aids was the lowest.

I purchased the Phonak Waterproof Digital Bluetooth hearing aids. Since I had Phonak in the past, I expected a good product. Thus far, I am not disappointed. This company has thus far provided me with excellent service and availability to answer questions. The audiologists came to my home and did the hearing test. The audiologists also did the hearing aid fittings. At first, when I was told that the testing would be done in my home, I was skeptical about the accuracy of such a test performed in my home and not in a "sound-proof" room. The result was very, very good. How do I know this? I know this because I had had two hearing tests done within a month of the one done in my home. The results were the same. The only problem I had at first was with the app. The company had changed the app without any notice. The hearing aids would not connect using the new app. I notified YES HEARING and was given a Phonax customer service number. At Phonax, the representative walked me through the connecting process. I have not experienced any problems since.

I got my hearing aids from Yes Hearing and I would definitely recommend this company. This was the first time I bought a set of hearing aids even though I have a hearing loss since birth; what I really liked about this company was the fact that they care about the patients. They were very supportive with me, the quality of their products is really good, the prices are lower compared to other companies and the costumer service is amazing. They will respond any inquire in less than 48 hours and and you will feel that you really care them, they are great doing this.

I was hesitant to use an online hearing aid company but Yes Hearing has been great! My experience with Yes Hearing has been very professional, and my mother is happy with her hearing aids.
Excellent service!

My wife has had a asymmetric hearing loss since childhood due to inner ear infections. The last year her hearing loss has worsened and hearing aids provided by local audiologists have not helped very much. In fact, we actually returned the hearing aids because of our disatifaction with them. We are pleased to say that her hearing has improved significantly since we purchased the Oticon Cros hearing aids from YesHearing. My wife and I would like to thank the YesHearing team and Dr.Wahl for doing an excellent job restoring my wife's ability to hear once again. We are so grateful to have discovered your company!!!!!

I I am very happy and very impressed with the service I have received from yes. The people that I have dealt with could not have been any nicer. They are very professional and has helped me through this process. I first went to a hearing aid store to purchase hearing aids but the price was too high for me. I then looked into yes hearing and could not believe how much lower the price was for the same exact hearing aids .purchased the hearing aids from yes at that moment . Very happy with the product and the service yes hearing provided . I highly recommend them.

Every person I have dealt with this far has been knowledgeable, pleasant and professional. I received my hearing aids as promised and I’m very pleased with the results.

My experience with YES Hearing has been extremely negative. I paid $4050 over a month ago and have not received my hearing aids for a fitting. When i try to get in touch with the sales people, they do not call back. I have lost confidence that my needs will be met in fitting and adjusting the hearing aids i ordered. I am calling my credit card for a refund.

Yes is an excellent company that is timely and has extremely good follow though in service and knowledge of the products which are hearing aids. They fitting of the hearing aids and programming is done by professionals who again are knowledgeable and make it all work to your particular needs. a real jewel and pricing is the best!!