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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I received the package a day earlier than expected. It was professionally packed. I loved the dresses. They fit perfectly and the material is very soft and light. The print looks better when you have... Toon meer

Beoordeeld met 5 van de 5 sterren

A great company to deal with,very professional and friendly nothing is too much trouble always happy to help. Products are superb and great quality all shirts l have purchased have been wonderful... Toon meer

Beoordeeld met 3 van de 5 sterren

I saw their ad on FB, a really cute pair of shoes with the caption underneath the shoes that read "Buy one, get one free". I went to their site, and selected two pairs of shoes. When I went to chec... Toon meer

Beoordeeld met 3 van de 5 sterren

Sizes are not accurate for the USA market. Unlike some manufacturers based in Asia, where sizes run too small for US customers, they run too large--by a lot. If you order, be aware that the shirts fit... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

395 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love The shirt👍🌴🇻🇮

The website, the ease of ordering the size chart in the quality of the product is off the charts.

24 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback. We're delighted to hear that you found our website user-friendly and the ordering process smooth. We take great pride in our size charts and the quality of our products, and it's wonderful to know that they met your expectations.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Shirts seem good quality

Shirts seem good quality. I ordered wrong size as never sure how generous fit is - seems I needn't have been so cautious, as Large was plenty enough. Return process was smooth, so happy all round

14 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback.

I'm glad to hear that you found the quality of our shirts satisfactory. It's understandable to be cautious about sizing, and I'm pleased to know that the Large size worked well for you. I'm also happy to hear that the return process was smooth and met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.


Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Enchanting Colors!

Enchanting Colors!
I purchased these shirts for my Son in law and he was thrilled with the colors and the button down collars.
His only complaint was in the 100 % cotton as he enjoys taking his shirts from the dryer and wearing them without any wrinkles.
Thank you for such a beautiful selection of shirts!

22 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

We're delighted to hear that your son-in-law was thrilled with the colors and button-down collars of the shirts. We understand his preference for wrinkle-free clothing, and we're pleased to inform you that our shirts are designed to be wrinkle-free. After washing, you may notice some minor wrinkles, but simply hanging them out to dry will ensure they smooth out beautifully.

Thank you for your feedback and for choosing our products.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

I ordered two more long-sleeved shirts

I ordered two more long-sleeved shirts. Beautiful prints, excellent construction details as always.

19 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your continued support and for ordering two more long-sleeved shirts. We are delighted to hear that you are pleased with the beautiful prints and excellent construction details. Your satisfaction is our top priority, and we are thrilled to know that our products meet your expectations.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Love the designs

Love the designs. The rapid delivery. Quality of the product. A very satisfied customer

18 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that you love the designs and are pleased with the rapid delivery and quality of our products. Your satisfaction is our top priority, and we're delighted to have met your expectations.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

High quality shirts

These shirts are expensive, however their quality and attention to detail make them an unmissable buy. Excellent website and quick delivery make the whole ordering process a delight.

18 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback.

We truly appreciate your recognition of the quality and attention to detail that go into our shirts. We strive to ensure that our products offer exceptional value, and it's wonderful to hear that you find them to be an unmissable buy. Additionally, we're glad that you had a positive experience with our website and delivery process.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Many great different designs to choose

Many great different designs to choose, great customer service and super fast delivery.
We love the shirts!

10 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words!

We're thrilled to hear that you love the shirts and appreciate our designs, customer service, and fast delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations.

If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great Stuff!!

Great service, great product. Discounts are enticing but welcome. I have lost count of the shirts I have bought. Love the pattern matching on pockets and button rows. Keep up the good work and never sell your products in stores please. I get compliments everywhere I go.......

12 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you so much for your kind words and continued support! We are thrilled to hear that you love our products and the attention to detail we put into them, especially the pattern matching on pockets and button rows. Your compliments mean the world to us and motivate us to keep delivering high-quality items.

We understand the allure of discounts and will certainly keep that in mind for future promotions. 

Thank you once again for your loyalty and for spreading the word about our brand.
We look forward to serving you again soon!


Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

The shirts are good looking as they are…

The shirts are good looking as they are in the pictures. I was so ready to receive them and start to wear them. Unfortunately, I had to wait a week before I could. . . I was off to a vacation and they did not arrive in time. They sure look great now.

10 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback and for sharing your experience with us.
I'm glad to hear that you find the shirts as good looking as they appear in the pictures. I apologize for the delay in your order's arrival and any inconvenience it may have caused during your vacation.

It's great to know that you are pleased with the shirts now that you have them. If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 3 van de 5 sterren

Size up, these are cut tight in the shoulders

Sizing isn't according to Western standards and variable.

9 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback. Please note that our size chart is accurate, and we recommend referring to the detailed size chart provided on our website to ensure the best fit. The measurements shown on the size chart are the dimensions of the finished garment.

In light of your situation, we understand you might like to return or exchange the product. You can contact our customer service at service@yiume.com to start the process.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Quality

Quality, beautiful designs,
Great reminders of Hawaii trips

4 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about our products.

We are delighted to hear that you appreciate the quality and beautiful designs of our items. It's wonderful to know that they serve as great reminders of your trips to Hawaii. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great Shirts

I love the designs of the shirts and how well they fit. I get compliments on them all the time.

7 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you love the designs of our shirts and that they fit you well. It's wonderful to know that you receive compliments on them frequently. Your feedback truly means a lot to us.

If you have any other comments or need further assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Love the shirt

4 september 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you love the shirt. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Love these shirts

Love these shirts

30 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words! We are thrilled to hear that you love the shirts. Your satisfaction is our top priority, and we appreciate your support. If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 4 van de 5 sterren

Great Designs. Long delivery time.

Just received. Long delivery time. Too long. Great colors/design. I bought three. First time buyer. The designs pulled me in. Beautiful designs. The sizing seems generous.I ordered XL. A bit larger than I expected. I will wash before first wear.

30 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your recent purchase and for taking the time to share your feedback with us. We're delighted to hear that you love the colors and designs of the items you received. We take great pride in our unique designs and are thrilled they caught your eye.

We apologize for the longer-than-expected delivery time. We understand how important timely delivery is and are continuously working to improve our shipping processes.

Regarding the sizing, if you need an exchange, please contact us any time. We are here to assist you and ensure you have the best experience with our products.

We value your feedback and look forward to serving you again in the future.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Yiume stands for quality

The quality remains top end and the variety is so cool.
When I buy it is 5-7 shirts at a time.
Very refreshing to have new items.

22 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about the quality and variety of our products. We are thrilled to hear that you find our items refreshing and enjoy purchasing multiple shirts at a time. Your satisfaction is our top priority, and we are committed to providing you with top-end quality and a diverse selection.

If you have any further feedback or suggestions, please don't hesitate to share them with us.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

the easy return & quick turn around…

the easy return & quick turn around time. Great material used for the shorts & shirts. My husband just loves them!

15 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words and feedback. We are delighted to hear that you and your husband are pleased with the material and quality of our shorts and shirts. Our team strives to ensure that our products meet the highest standards, and it is always rewarding to hear positive experiences from our customers.

If you have any further comments or need assistance with anything else, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Customer service at the next level

I have purchased several Yiume shirts over the years, and always satisfied with he quality, craftsmanship and unique styles. Their 'customer service' has always been on-point with timely response to questions and shipment. There will always be an occasion when something goes wrong and this is when the true colors of an organization show in 'service recovery'. The Yiume team culture has removed barriers enabling quick response to that rare occasion of a problem with equitable solutions. As a result, I continue to be a satisfied and loyal customer.

27 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your continued support and loyalty to Yiume. We are delighted to hear that you have been consistently satisfied with the quality, craftsmanship, and unique styles of our shirts. Your positive feedback about our customer service and timely responses is greatly appreciated.

We understand that occasional issues can arise, and we are committed to providing equitable solutions swiftly. Our team culture is designed to remove barriers and ensure a quick and effective response to any problems, reflecting our dedication to service recovery.

Thank you once again for your trust in Yiume. We look forward to serving you in the future.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

The shirt I received yesterday exceed…

The shirt I received yesterday exceed my expectations! Very nicely made and good quality materials.

28 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words! We are thrilled to hear that the shirt you received exceeded your expectations. It's always our goal to provide high-quality products, and we're delighted that you are satisfied with the craftsmanship and materials.

If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Stellar customer service!

Jenny in Yiume's customer service was phenomenal. I ordered the wrong size. Jenny intercepted that package and refunded me. When she saw that I had reordered the correct size for my brother's birthday, she upgraded the shipping so that that order would get to him on time. It was a 5-star customer service experience.

14 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your wonderful experience with Jenny from our customer service team. We are thrilled to hear that she was able to assist you so effectively and ensure your brother's birthday gift arrived on time. Your kind words and 5-star rating mean a lot to us, as we strive to provide exceptional service to all our customers.

If you have any further needs or questions, please do not hesitate to reach out. We are always here to help.

Best Regards
Customer Support
Yiume

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