Your Next StepReviews 

190
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Verzekeringsmakelaar

Geschreven door het bedrijf

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(190)

46 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I am a first time buyer and me and my…

I am a first time buyer and me and my partner know next to nothing about the process! Patrick explained everything to us in such an accessible way and was such a big help all the way through. He made the entire process easy and I would recommend to anyone

27 maart 2025
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Antwoord van Your Next Step

This is wonderful to read, thanks for your review, it means a great deal! 😊

Beoordeeld met 5 van de 5 sterren

Mortgage

We gave paper work, Chris took care of everything. Everything was stress free and went smoothly. Chris was very professional and he is very good at his work. Chris explained to us everything clearly and it was easy to understand. I refer your next step is the best.

20 maart 2025
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Antwoord van Your Next Step

Thanks so much Sumalatha, will be amazing to see you in your brand new home 🏡

Beoordeeld met 5 van de 5 sterren

Helpful and friendly

Chris was so helpful, friendly and worked really quickly. He explained the process very thoroughly and even his emails outlining what was discussed was written in a easy to follow manner. He did a great job explaining what is a complex process. Thank you!

7 maart 2025
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Antwoord van Your Next Step

Thanks a lot Hayley, wonderful review for Chris ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

The best I have worked with and I will…

The best I have worked with and I will recommend them and use them over and over again. Got my mortgage offer a few days after initial discussion with them. They were readily available to answer all my question and patient with me. This review is coming late.

12 december 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thank you so much for your amazing feedback!! 😊⭐

Beoordeeld met 5 van de 5 sterren

First time buyer

Had a very good experience with this company Alan was very patient talking me through my mortgage and insurances I am very happy to recommend them.

13 februari 2025
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Antwoord van Your Next Step

Thanks for the wonderful review Matthew - looking forward to you moving into your first owned property! 🏡🗝️

Beoordeeld met 5 van de 5 sterren

Great help with my first mortgage!

I found Your Next Step through some online searching. Patrick worked with myself and I am so grateful for all the work he did! So stress free, and he explained the process so well to me with quick responses. Absolutely would recommend.

21 februari 2025
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Antwoord van Your Next Step

Thanks for the wonderful review Nell!! 😊

Beoordeeld met 5 van de 5 sterren

Excellent Service

Alan arranged my mortgage and life insurance. His communication was excellent, always in contact with updates. He also explained everything very clearly and made sure I understood all terms and conditions. Overall brilliant service that I will continue to use in the future.

30 januari 2025
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Antwoord van Your Next Step

Thanks for the amazing feedback Kathleen 🏡🗝️

Beoordeeld met 5 van de 5 sterren

Patrick was very helpful in offering us…

Patrick was very helpful in offering us advice on our mortgage options for our first home together. He offered excellent customer service and gave us an honest assessment of our own situation after a good chat. Would recommend him to anyone looking for advice on buying a home.

24 januari 2025
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks so much Christopher, delighted Patrick took great care of you! 🗝️

Beoordeeld met 5 van de 5 sterren

First class service

Patrick took all the worry and stress out of applying for a mortgage. He explained everything very clearly and helped us at every step. I cannot recommend his services highly enough. Thank you Patrick.

28 januari 2025
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Antwoord van Your Next Step

Thanks for the wonderful feedback Shelley ⭐

Beoordeeld met 5 van de 5 sterren

Alan has been a great help in breaking…

Alan has been a great help in breaking down the process of applying for our mortgage and all the extras like insurances. As first time buyers he kept things digestible and easy to understand. He set up a WhatsApp so we could reach out with any questions along the way. We are so glad we went with an independent company so we got a more personal service.

27 januari 2025
Review zonder uitnodiging
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Antwoord van Your Next Step

Thank you so much Maryam, that's very kind! 😀

Beoordeeld met 5 van de 5 sterren

Patrick provided exceptional customer…

Patrick provided exceptional customer service and expert advice when obtaining a mortgage for our new home. Didn't just give us the first offer available and tried to get me the best deal. Patrick was very reassuring and informative throughout the whole process despite me hounding him at all hours!!. An absolute credit to his company and clearly knows his stuff. Hopefully won't need to, but I'd use Patrick again as our mortgage broker without any hesitation.

17 januari 2025
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Highly recommend this company

Highly recommend this company! Our mortage advisor was Patrick Durkin and he was fantastic from start to finish. He went above and beyond at all times with everything he done for us. Any worries we had, he always provided us with reassurance and kept us up to date all through the process. His friendly, approachable manner helped relax us during a stressful time. We can’t thank him enough. An asset to the company!

20 december 2024
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Antwoord van Your Next Step

Thank you for the wonderful review 🍾

Beoordeeld met 5 van de 5 sterren

Excellent service from YNS

Patrick at YNS sorted us out with our new mortgage deal and life insurance. He was brilliant throughout the long process. He is organised with great communication skills and informative regarding the whole process. Replied to all our emails swiftly which made all the difference. Would highly recommend Patrick and would use him again for any future moves.

14 januari 2025
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks for the wonderful feedback 😊

Beoordeeld met 5 van de 5 sterren

Always Amazing Service - Return Customer

YNS has helped us remortgage twice and more recently helped us secure a new mortgage for a new house. This wasn't without challenges for a business owner/self-employed but Alan took care of everything and guided us through the options. Alan made everything feel super easy and nothing was a bother.
We would recommend to anyone and will be back in a few years when it's time to remortgage again.

11 december 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks so much Rebecca, a pleasure to help once again! 🏡

Beoordeeld met 5 van de 5 sterren

5 star service

5 star service
We were buying our first home and Alan made the process so seamless and stress-free. Alan also sorted out our life insurance to give us further peace of mind. He is super friendly and approachable and genuinely cares about meeting the needs of his clients. I will be recommending Alan to all my friends and family.

13 december 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thank you very much, it's been a pleasure! 👏

Beoordeeld met 5 van de 5 sterren

This was my first time buying a home…

This was my first time buying a home and Alan was so helpful, he explained everything so clearly, as I was unsure of some things due to it being my first time buying. Highly recommend.

2 december 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks Caroline, you've been great to help! 😊

Beoordeeld met 5 van de 5 sterren

Sat back.

From the beginning of the journey with @ysnmortgage has been a good experience I've sat back and they have done everything for my wife and I.
I would definitely recommend using this company.

28 november 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks very much for the amazing feedback! 👏👏

Beoordeeld met 5 van de 5 sterren

100% recommend to all!

We worked with Alan on our recent move and he couldn't have provided a better service!
He explained each step of the process in a way that was easy for us to understand allowing us to make informed decisions.
He went above and beyond helping us especially as we had quite a difficult move and there was lots of moving parts. Anytime we reached out to him, he got back to us super quick with the information we needed.
I have already recommended him to a few friends and family and would recommend him to anyone looking for a mortgage advisor!

20 november 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks so much Tyler, wishing you all the very best in your new home 🏠

Beoordeeld met 5 van de 5 sterren

The best!

Alan really does go above and beyond and could not have been more helpful and down to earth. Thank you so so much for all your help!! Could not recommend enough.

23 augustus 2024
Review zonder uitnodiging
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Antwoord van Your Next Step

Thanks a lot Christina - hope you are settling into your new home 😊⭐

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