I'm very pleased with Travel Cat. They have so much to offer, especially for bigger cats, like my Maine Coon mix. I have recommended them to others and others love their products! The customer service... Toon meer
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Quick shipping and quality made carrier. Going to be using this for my Savannah F1 until we outgrow it! I hope he loves it!
We recently ordered "The Navigator" backpack and the Travel Cat harness in emerald for our cat, Gin. We’ve already taken her out in the backpack, and it is an absolute game-changer—especially when her... Toon meer
I purchased several cat harnesses after reading lots of reviews, but when they came and we tried them on it wasn't a good fit. I went to make a return and get my money back only to find out this com... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Please check out the 3,000+ 5 star reviews we have on our site. We don't actively promote Trustpilot to our catstomers for reviews so it's not an accurate snapshot of catstomer experiences. We're proud to be the #1 cat travel brand in the world with catstomers in 100+ countries. From our best-seller "The Fat Cat" cat backpack to "The True Adventurer" Harness & Leash set, we have all the products you need to travel safely on adventures big and small. We are unapologetic cat people, and all of our products are specifically made for your feline friends. With 70,000+ Instagram followers, Travel Cat is changing the way people think about cat guardianship, encouraging people to explore beyond the great indoors!e
Contactgegevens
3670-7 West Oceanside Road, 11572, Oceanside, Verenigde Staten
- meow@yourcatbackpack.com
- yourcatbackpack.com
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I highly recommend Your Cat Backpack by…
I highly recommend Your Cat Backpack by Travel Cat for all your adventure cat needs!
I have used "The True Adventurer" reflective cat and kitten harness and "The Fat Cat" cat backpack for over a year now. Travel Cat offers a sizing chart that is very helpful and accurate. The harness is virtually escape proof, and the reflective light is great for evening and nighttime adventures!
The fat cat backpack is the ultimate backpack! I have carried THREE cats (a one-year-old cat and two 8-month old kittens) in the backpack through TSA and on an airplane with no accidents. This backpack is my cat's safe space whenever we're out. He even hangs out in it around our apartment.
The backpack has great ventilation and is equipped with a clip and bungee to attach the harness. There's an interchangeable screen and bubble window, and the top of backpack fully unzips. You can set the backpack vertically or horizontally for your cat.
The customer service is amazing! I emailed the company when the strap to my fat cat backpack snapped after a mishap, and they replaced the backpack for me at no additional charge. The turnaround time was very quick too.
I really have this company to thank for encouraging my outdoor adventures with my cats.
Love the company & the products
Love the company & the products
When I needed help with my order, they responded right away & it was shipped within just a couple of days. I love the navigator backpack, it's super high quality very comfortable for me & my cat. I will definitely purchase from them again.
Disrespectful condescending customer support!
The backpack is a nice looking one, but it doesn't necessarily work as advertised. The fat cat backpack isn't actually big enough to be suitable for my relatively large cat, even though the size is supposed to be right.
On the other hand the customer support is one of the most offensive I've ever come across. They sent me a wrong item [one part of my order]. I got in touch with them about it. The person who got back to me first basically lied and told me that the information on the item page had been something that it wasn't. Of course as it happened I actually had a copy of the original page. I got back in touch with them and asked for a replacement mentioning that I do in fact have a copy of the original information. I received the world's most condescending response, and then my follow up emails were ignored.
I DO NOT recommend this company, there are other similar [and in fact better] products out there you can purchase from people who actually have some respect for their customers.
I originally wrote a negative review on their Facebook page, and after a few more negative reviews, the page disappeared. I guess that says everything.
Worst experience ever!!!
Worst experience ever!!!
Ordered backpacks and other stuffs. As soon as I placed the order,got email saying that one of the item was out of stock, but it was shown in stock when ordered. And now it’s been almost 2 month, heard nothing but to wait. Sent email, no reply after their promised shipping date. Horrible horrible compay
I have a very bad feeling about this…
I have a very bad feeling about this company. Placed an order on August 2nd and was sent a tracking number and it has still not been tendered to FedEx. And I am obligated to Afterpay because I used them to pay and if I don't receive it I will be messed up all the way around because Afterpay doesn't fully refund. I will never order from this company again. A company that has no cancellation policy and no returns sounds beyond shady
Love the package not the company
I ordered this backpack and was so excited. However they sent it to the wrong adress even after I corrected the adress immediatly AND they said they had changed it. But it turns out they didn’t bother to actually do it they just said they would. And 4-5 days after I placed the order they still hadn’t sent it (I live in Europe) and when I asked when it would be send they told me that the harness i also ordered actually wasn’t in stock. THEY NEVER TOLD ME not before after almost a week and it was only because I asked why they haven’t sent it. THEN they said there was the Cash harness og the Groovy harness i could choose from. I chose the Cash harness. But GUESS WHAT they sent me the Groovy one. My experience has been so terrible and I can’t send the wrong harness back because I live IN EUROPE and I waited sooooo long for this. They never offered any compensation and I’m not going to place an Order here again.
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