I emailed Y'OUR about receiving different cleansers, two of which dried my skin out, and also about having two different accounts. I was expecting there to be a lot of back and forth, but they handled... Toon meer
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Lees wat reviewers zeggen
I really enjoyed the customer support—they were friendly, helpful, and made the experience great. I received the tint and the setting spray, and I’m very happy with both products. The tint matches my... Toon meer
Absolutely impressed with the Tinted Sunscreen/ Moisturizer is the perfect match, no white cast, give you a dewy look, and it make your skin feel hydrated, the setting powder does not crease, and they... Toon meer
I get stubborn acne spots periodically and so I need a product I can use daily to help prevent and then treat when they pop up, and this did exactly that! I use the wash twice a day (no drying out my... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.
Contactgegevens
Fillmore Street 2443, 94115, San Francisco, Verenigde Staten
- support@yourskin.com
- yourskin.com
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Amazing products!
I've been using the lip care and I can see the difference on how soft my lips are. The eye cream is also great for any dark spots around your eyes, and it helps with fine lining. My favorite was the sunscreen base, the color is great on my skin, and the sunscreen has been a big improvement on my face. Since trying these products, I've also seen my acne going away.
It is good for my skin and it works…
It is good for my skin and it works well, I like the product of Y'our skincare I have try others skincare products but Y'our is very good product it works well. Within 3 months of using the product I have seen the changes in my skin. I like the serum 5 hydration especially. Thank you and God bless you well done 😘 great job 👏👏🥳🥳💝💝💝💐🫂🫂
What a refreshing experience
What a refreshing experience! I was not happy with my original formula and I forgot they reformulated for free. Without pushing too hard or judgement, they created a new formula and gave me time to return. I’m so happy with the new formula, as it is great for my skin.
I really like the way they support your…
I really like the way they support your case based on your feedback.
PLEASE DO NOT BUY FROM THIS COMPANY
PLEASE DO NOT BUY FROM THIS COMPANY! IT'S A SCAM! I ordered the 3 month supply of about 4 products, and it was $145. I thought surely they would come with enough product for 3 months and if not it has free refills. NOPE, the products only last one month, they ARE NOT CLEAN (Tthe day cream had 4 differnt types of toxic chemicals used as sunscreen!), the only way to get the "free refill" is to commit to paying another $145!!!! Insane! The products are full of cheap ingredients. While they responded with a new formula they still contained unsafe ingredients that totally dried out my skin and made it worse. You can only leave reviews here and not on their website. It's totally false advertising and a scam.
5 Stars
Great customer service and quality products. The skin regiment has transformed my skin in the best way!
It started in the 5th grade.
I have had skin problems all my life! For me, acne began in the 5th grade. I have tried everything under the sun including Proactive and Mary Kay and have never had as good of a result as I have with Y'OUR. I have been using Y'OUR for almost three years now and it truly is an amazing company. Overall the quality of product, personalization of individual need, and customer service beats all expectation. I have had such a pleasurable experience with the skincare team, always willing to answer my questions and are very knowledgeable about skin! Hands down would recommend to anyone who has had trouble finding a product that works. This is the most confident I have ever been in my skin. <3
Absolutely poor customer service and…
Absolutely poor customer service and when I mean poor I mean no one can answer you a damn thing. Like I need my shit cancelled and for the payments to stop? Like am I going to have to go to my bank and tell them what’s going on and the scams so they can lock my card and get my money back?! Like shit, is it so hard to make it right when y’our skin scare actually f**king sucks!?
Super fun products to try
I tried the Y’OUR lip balm, eye cream, and tinted moisturizer recently and honestly I’ve been really liking everything so far. The lip balm is probably my favorite because it has that minty feeling that makes your lips feel super fresh, and it actually stays moisturizing for a while instead of disappearing after 10 minutes lol. The tinted moisturizer was a tiny bit darker than my skin tone, but once I blended it down my neck it looked totally fine and actually gave my skin a really nice healthy glow without feeling heavy or cakey. It feels way more lightweight than a lot of face products I’ve tried. I’ve also been using the eye cream and it feels really hydrating under my eyes, especially before makeup.
I love the personalized touch and the luxury feel, will purchase again!
Deep Hydration That Actually Lasts
l've been dealing with really dry, chapped lips lately, so l was excited to try Y'our Intensive Healing Lip Balm and it honestly exceeded my expectations. From the first application, it felt incredibly nourishing without being too heavy or sticky. It creates a smooth barrier that helps lock in moisture, and I noticed my lips felt softer and more hydrated throughout the day rather than needing constant reapplication.
What stood out most is how soothing it feels on already irritated lips. After a couple of days of consistent use, the dryness and flakiness noticeably improved, and my lips looked healthier overall. I also appreciate that it wears comfortably alone or under other lip products.
Overall, this is a great option if you're looking for a reliable, deeply hydrating lip balm that actually helps repair dry lips instead of just temporarily masking the issue.
Great product with excellent customer…
Great product with excellent customer service..
Your skin care changed my skin helped…
Your skin care changed my skin helped me solved my skin problem after trying so many other skin care
Truly hands down above and beyond in…
Truly hands down above and beyond in customer service on top of having an incredible product. My daughter found this product 4 years ago for us. She is currently about to graduate from Esthetician school and still will only use this product for her skin care.
We have had only needed customer support twice in those 4 years. Once was for issues with delivery and they more than made it right! And the 2nd time was actually our fault and the customer service has been out of this world (I used to train customer service for a living so I don’t say this lightly). They have been so kind and accommodating in helping us straighten everything out bc we forgot to update our address and make account in my daughters name now that she is an adult. Highly recommend!!!
Excellent customer service
Excellent customer service. Responsive and professional. I was really surprised to get a response. I am trying the products and so far I am pleased.
The packaging is very cute
The packaging is very cute. I like the serum and the night cream. However the cleanser and the day cream need improvement. I know I have dry skin but the cleanser feels more like a moisturizer than an actual cleanser. It doesnt feel like my face is being cleaned when I use it. The day cream does not spread well. It leaves alot of white residues afterward thats very annoying clean off. I would not recommend the day cream to anyone.
i LOVE my new skincare routine from…
i LOVE my new skincare routine from Y’OUR. products leave my skin feeling so clean and already have a noticeable difference. can’t recommend this enough to anyone who may have hormonal acne.
Great company!!
I have been using Y’OUR Skincare for 3 years. I’ve had a great experience with this skincare line. The products feel high quality and have made a noticeable difference in my skin. What really stands out, though, is the customer service. They are always super responsive, helpful, and genuinely caring. It’s rare to find great products and great support, but they deliver on both.
The customer service is awesome
The customer service is awesome. I had trouble getting the dropper to dispense serum. I contacted customer service and they sent me a new serum. I also needed to change due date. Customer Service took care of everything. I enjoy using the cleanser and product made just for me.
The dark spot treatment didn’t help my…
The dark spot treatment didn’t help my dark spots fully go away, but the rest of the skincare was great! It made my skin glow and very refreshing. People definitely noticed changes.
I started my journey while I was…
I started my journey while I was pregnant so when I had to make some changes, I emailed and the response time and communication was impeccable. In a time where it's hard to talk to anyone at all when you have a concern, Y'OUR went out of their way to accommodate my skin/hormonal changes and needs for my skin. So far the adjustments has been working well! Even if it didn't, their commitment to enhancing my PERSONALIZED skin routine e is unmatched.
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