YOYOJAPAN Store Reviews 

88
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Ordering was easy and straightforward enough, but so far no word on delivery and it has been almost 3 weeks. Should I be getting worried ?

Beoordeeld met 5 van de 5 sterren

It's got a really wide range of items. The buy more save more model is something I very rarely see; it's a really nice feature but seems to be implemented mostly for the household items that you'd buy... Toon meer

Beoordeeld met 1 van de 5 sterren

This store is a joke and an absolute scam. I order from Japan all their time from the USA. First time using this company and absolutely the last. They didn’t fill out the customs paperwork properly nu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently ordered the Asahi Wilkinson Dry Ginger Ale 500ml and honestly had a really good experience. The website was simple to use, the prices were reasonable, and my order arrived pretty fast. Ever... Toon meer

Bedrijfsgegevens

  1. Cosmetica winkel
  2. Kruidenier

Geschreven door het bedrijf

YOYOJAPAN Store is a leading company based in Japan that specializes in exporting premium Japanese products sold in Japan with headquartered in Japan. Based in Saitama, Japan, we serve tens of thousands of happy customers worldwide: we help them get their limited editions safely, reliably, and at a good price. YOYOJAPAN Store is your premier destination for authentic Japanese products, specializing in a wide range of items, including Japanese cosmetics, food, and groceries. Our goal is to bring the finest products from Japan to customers around the world, providing an exceptional shopping experience with high-quality, genuine items. We are passionate about Japanese culture and products, and we take great care in curating our selection. Our offerings include top-quality Japanese cosmetics known for their innovation and effectiveness, a diverse range of delicious Japanese food items, and a variety of essential groceries. Whether you're looking for traditional flavors or modern favorites, we have something to satisfy every taste and need. At YOYOJAPAN Store, customer satisfaction is our top priority. We are dedicated to providing excellent service, from the convenience of our online shopping experience to the timely delivery of your order. Our team is always available to assist with any inquiries or concerns, ensuring that your experience with us is smooth and enjoyable. YOYOJAPAN Store, where we bring the best of Japan's cosmetics, food, and groceries closer to you.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

88 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,2

Alle reviews

(88)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Bought my neighbour Totoro from yoyo…

Bought my neighbour Totoro from yoyo japan. I live in Canada and i received it in about 2 weeks. VERY HAPPY! Super high quality item, amd it is an original ghibli studio totoro plush. I will definitely be ordering from you guys again! Thank you yoyo japan!!!

1 februari 2024
Beoordeeld met 5 van de 5 sterren

Very Awesome!

Reasonable price and perfect condition! I'm very willing buy again at here!! Thank you very much!!!😊

2 januari 2024
Beoordeeld met 4 van de 5 sterren

Very good service

Very good service. But please, consider ending using FedEX as a delivery service: they are the worst and I had to "fight" to recover my package.

21 november 2023
Logo YOYOJAPAN Store

Antwoord van YOYOJAPAN Store

Hi Apo,

Thank you for your feedback.

We would like to sincerely apologize for this experience. We understand that this has caused you inconvenience and disappointment, and we are truly sorry for any frustration this may have caused.

We will take your problem as an experience for the next shipment. We will closely supervise the shipping and packaging of all shipping units that cooperate with us. Additionally, Could you please let us know what was happened and also how was your package more clearly via email, so we can work again with FedEx Service.

Your satisfaction is our top priority, and we are glad that we could resolve the issue to your satisfaction. We appreciate your business and look forward to serving you again in the future.

Thank you for your trust and for choosing our service. If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,
YoyoJapan Store Customer Service Team.

Beoordeeld met 4 van de 5 sterren

迅速で良い対応

最初に選んだ送付方法でトラブルがありましたが、その後は迅速に対応していただけ、商品もまったく問題のない状態で届きました。

26 oktober 2023
Beoordeeld met 5 van de 5 sterren

Is it okay?

Um hello, i have a question! so thats my first time im gonna order something from a web and im glad that you have apple pay payment way ^^ so im from Morocco and thats good that you have a delivery to Morocco ty for doing that! my question is is it okay to change the DH to US$ because im gonna use a apple dollar card. Is it okay? Is it gonna deliver into my house? Thank you for watching and i hope you reply quickly im gonna cheek this daily till you reply, im waiting!

30 september 2023
Review zonder uitnodiging
Logo YOYOJAPAN Store

Antwoord van YOYOJAPAN Store

Dear Mrs. Coco Ghazalcaxah, Thanks for reaching out to us. We've sent response for you but it seems your provided email unavailable. Yes, you can change the currency to US$ for your convenience. As for delivery, we do deliver to residential addresses. So, your order will be delivered to your house. And the estimated delivered date is about 7-10 days depend on your chosen delivery service. Thank you so much and Hope you will enjoy shopping with us!

Beoordeeld met 4 van de 5 sterren

One item purchased got refunded the…

One i[em I purchased got refunded the item was out of stock. this should have been know but seller that what he was selling he did not have in stock. they refunded my money (However it took three days of my $213 dollars to be refunded, (Poor business, no stock item you are selling, this is why (4 stars not 5 stars),

3 oktober 2023
Logo YOYOJAPAN Store

Antwoord van YOYOJAPAN Store

Dear Mr.Cornell Bullock, Thanks you so much for shopping with us and we are sorry for your business experienced. Since we are selling over 30.000 items on our website, and our system has automatically updated products' information such as stocks, pre-order date, products' description.. so some figures have been wrongly updated. We are try our best not to let this happen again. Once again, Thank you so much for your cooperation.

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