YS Claims Reviews 195

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I would like to thank YS Claim Company for their outstanding support during my incident. The team was extremely professional, patient, and supportive throughout the entire process. They explained everything clearly, kept me informed, and made a very stressful situation much easier to handle.

Their dedication and care really stood out, and I truly felt looked after from start to finish. I highly recommend YS Claim Company to anyone needing reliable and compassionate assistance.

Amazing service from YS claims, they handled everything from start to finish and went above and beyond to fully diagnose the issues with my vehicle following the accident when the engineers could not, saving me thousands in repairs. Repairs were finished in a timely manner and was always kept updated. Would 100% recommend

Great experience with YS Claims. The whole process was fast and straightforward, and the communication was excellent throughout. They kept me informed at every stage and explained everything clearly, which made it stress free. Very reliable and professional service highly recommended. 👍

This is my 2nd time going through YS Claims. Service was 10/10 like always, was paid out pretty quick and was provided with a like for like hire car🤝

Amazing company, great group of guys who helped me through this unfortunate accident I was involved in. Was always quick to respond and answer and questions or concerns I had. I hope I never have a ding again, but i do I will give YS a ring!

After my accident, I wasn’t sure what to expect, but choosing YS Claims was the best decision I made.

From the very beginning, they reassured me throughout the whole process that my case was strong and that they would do everything possible to win it. They handled everything professionally and kept me fully informed at every stage, which gave me real peace of mind.

They genuinely looked after me and always offered the best options in my best interest, making sure I was comfortable and happy with every decision.

Thanks to their hard work and support, my claim was successful. I highly recommend YS Claims to anyone who wants a reliable team that truly cares and delivers results.

YS Claims helped me massively following a motorcycle accident I had last month. As this was my first accident, I initially felt confused and unsure about the process. After coming across YS Claims, they stepped in promptly and handled everything efficiently — from arranging the collection of my motorcycle from the garage and placing it into storage, to offering a replacement vehicle.
Although the process took some time, this was solely due to delays caused by the third party. Ultimately, liability was admitted. Throughout the entire claim, YS Claims kept me fully informed with regular phone calls and text updates, which I really appreciated. Their support and communication made a stressful situation far easier to manage. I will definitely recommend them and their work.

There should be a zero....
These are useless, uneducated idiots who don't know anything about insurance claims. They have had my relatives car for 5 months now & give us a load of bullsh--- if we ring up for updates. They have NOT DONE ANYTHING they claim to do in their advert. We had to sort out the courtesy car, we have to keep ringing them, they don't answer calls, nor do they ring to update you. We are out of pocket due to their laziness. After 5 months they said they had "no response from 3rd party & next stage is court".... 5 weeks later, they still not started court. Do not go to these cowboys they are a waste of space!! They are good at shifting the blame & keep lying about everything.

Defo recommend top lads that look out for you unlike your insurers who will settle it quickly and unfairly as they have other insurers that have claims against them so it’s a scratch my back i’ll scratch yours scenario but with YS Claims they only look out for you and want the best outcome

Amazing staff and service. Much better than dealing with insurance companies. They gave me an upgraded courtesy car and also dealt with my claim quickly. Gave me the highest possible payout as well. 5 stars always. Just remember. If you get into a ding give YS a ring

Being involved in my first non-fault collision was honestly so overwhelming, but I am glad I had YS Claims to guide & support me from start to finish. They explained things in a way that makes sense & actually cared about getting the best outcome for me. They provided me with a like4like vehicle ASAP, also went above & beyond to make sure there were zero inconvenience to me. They handled everything so smoothly that I would recommend to all my friends & family. If you want a team who really has your best interests at heart and will have your back. YS Claims is 100% the one. Definitely give them a ring. Highly recommend. Thank you Team ! 💯✨

helpful throughout the process got my claim sorted out and stress free

The Team at YS claims are professionals in their field. I was involved in a non fault accident and they made sure to get me into a courtesy car in no time & dealt with all the hassle for me & got me market value for my blue bmw F31 as it was written off by the third party. Make sure to use YS claims for a smooth service. Cannot fault these guys. Thank you.

Had an accident recently and was recommended this company, honestly, they’ve been brilliant from start to finish. They handled everything for me and kept in touch the whole way through, so I always knew what was happening.

They made what could’ve been a really stressful time so much easier. No hassle, no chasing, just clear communication and proper customer service. I’d 100% recommend them to anyone who’s had an accident and wants things sorted quickly and smoothly.

Top service
Wicked courtesy car
Wicked timing
Wicked payout
Can’t go wrong
If you get into a ding give YS a ring

We had an accident, and a friend recommended YS Claims to us. From the start, the experience has been extremely disappointing.

First of all, we had to travel all the way from Huddersfield to Birmingham at our own expense just to collect a courtesy car. Then, after a couple of weeks, we received a call saying they were coming to pick up the courtesy car and returning our vehicle — without it being repaired or any money provided to fix it.

We were told to get a repair estimate from Audi, which came back at £8,775. We passed this on to YS Claims, and after waiting nearly a month, we only received £2,800, which is barely a third of the actual repair cost.

When we tried to contact them for an explanation, they started making excuses and stopped responding altogether. This level of service is completely unacceptable.

I’m leaving this review so others are aware of our experience and can think twice before using YS Claims.

Second time I used YS claims, it was a nice and smooth experience.

10/10 service. If you get into a ding give YS a ring 📞

They have handled my case amazing

They have given me nice courtesy car until my car was repaired. The repairs was doing very good and my car is back on the road. Would recommend!