YS Claims Reviews 195

Great services

Couldn’t recommend YS enough, second time using them and they sorted my repair out on my M2 within a matter of weeks as well as keeping me mobile in a Maserati as they pride themselves on a like for like replacement. Always a friendly and professional service with them.

Good customer service, they were very understanding and helped me out with my crash very quickly, had the car recovered straight away and got in contact with the third party straight away and always kept in contact with me if there was any updates, they wont disappoint 100% recommend

Highly recommended, got my situation sorted in just a matter of weeks. Thanks Guys 😮‍💨👍🏼

Took on my claim and was able to sort out a hire vehicle for me the next day. Overall the claim was dealt with extremely quickly.

Exceptional claim handling abilities from this firm, the claim handler, Hassan was excellent in how he promptly dealt with this claim with more than a satifactory outcome

Absolutely brilliant to deal with, had someone hit into me and they dealt with everything and I was relieved and updated every step of the way will 100% recommend and will use in the future

I must say when I reached out to YS Claims regarding my non fault claim, I was pretty skeptical about going forward and using them to manage my claim however I decided to trust them and go ahead anyway. My vehicle was recovered by the YS team within 48 hours of me filing my claim and providing them with all the details and I was provided with a like for like replacement vehicle to my home address the very next day as my car was deemed unroadworthy due to the damage suffered! The vehicle was inspected as soon as it got to their secure storage unit as they don't like to waste time and then they waited for the third party to admit liability. 3 weeks later, third party had admitted liability and authorised the repair of my vehicle and the repair was complete within 3-4 days and the vehicle was restored to factory standards by a very well known super car bodyshop (unlike some of these insurance companies) and straight after repair, the vehicle was put on a recovery truck and delivered to my home address within hours the same day. Hassan from YS Claims maintained professionalism throughout the claim process and kept me updated with any updates during the process. Not only did they repair my vehicle to factory standards, they also did some complimentary work on another damaged panel on my vehicle (this was not part of the job) as well as a full valet in & out and a complimentary full tank of fuel.

I will definitely be recommending the YS team to anybody I know who gets in a non fault accident as it would be silly to go through your insurance company!

This brother hasan at ys claims is genuinely the most humble person he helped me throughout the whole process from min 1 to the end. He and his team were efficient and quick to deal with my claim. They took all the stress away and dealt with everything. I only had to provide details once and they did the work. The response to my messages and calls was fast and also the pay out was extremely fast within 1 hour of getting the claim completed they gave me the money. Can't fault ys claims definitely the best in the business. Thanks ys claims.

Awful company to work with. Very shocking service never have your best Interest at heart. They transfer your to another claims company and once they get the commission they ignore all emails and calls. I’m constantly chasing them for my own car back out of storage and was told I need to pay charges. I bought my insurance of these boys and they forced me to give them to claim. They sell dodgy insurance and do dodgy claims. Just a middle man. It’s been 6 week I’ve reached a settlement figure and still ain’t been paid. This is awful the way you treat me. Minus 5 stars to be fair.

YS Claims offers an exceptional end-to-end accident management service that truly sets them apart. From the moment you engage with them, they take the stress off your shoulders and handle every aspect of your claim with utmost professionalism. Their comprehensive service includes recovery, secure storage, replacement vehicles, and insurance-approved repairs, ensuring you're fully supported throughout the process.

What makes YS Claims stand out is their dedication to minimizing any further inconvenience. They work diligently behind the scenes, keeping you informed while managing all the details efficiently. With YS Claims, you can trust that you are in capable hands, allowing you to focus on getting back to your normal routine without the added stress of dealing with the aftermath of an accident. Highly recommended for anyone seeking a seamless and hassle-free accident management experience.

Got into a non fault crash. Handled everything efficiently and professionally. Payment was made very quickly and liability wasn’t an issue. Highly recommend

Made the process easy without letting me stress about it , honest and trustworthy

I recently went through YS Claims for a non-fault accident that occurred. I am pleased to share that my experience with the car accident claim process was extremely positive. From the initial reporting of the incident to the final resolution, everything was handled efficiently and professionally. The communication was clear and timely, and the representatives I interacted with were knowledgeable and empathetic. This made a potentially stressful situation much easier to manage.

I appreciate the effort and dedication your team put into ensuring a smooth and quick resolution. The entire process was straightforward and hassle-free, which I truly value.

Thank you once again for your excellent service.

Handled the claim well gave me regular updates service was spot on

My advice is to avoid this company at all cost. I was sold a dodgy mursalane insurance policy and then when I had an accident ys claims got involved. This is a ring of ghost brokers that’ sell dodgy insurance and do the claims. At no point was I explained anything regarding the accident. The repairs to my car was of really low quality. They didn’t replace by door but filled it in with puty. They told me my car was being repaired by a manufacturer approved repairer when in reality my vehicle tracker showed it was in a scrap yard In Smethwick. Even there tiktok videos shows them located in a scrap yard but I didn’t know this until after. They are only interested in providing credit repair. At no point was I explained that the bill was my responsibility. When I phoned in to complain I was threatened with the bill for my repair and said they would shut my file and charge me. I was shocked that such a scam could exist in today’s day and age. To sell you a dodgy insurance policy, they force you to give them the claim, then do dodgy repairs and charge the third party insurance as if it was done in a dealership and then if they fail to recover the invoice they will bill me (the client). I have contacted Mursalne insurance and they have no details of my insurance policy. I have reported them to the police and to the financial conduct authority as they are not a regulated claims management company. They do not answer calls or respond back to emails. It would be interesting to see if I get a response back to this review.

I’ve used YS claims twice within the last year and never failed to disappoint. Handled my claim throughout the whole process and stayed in touch with me every step of the way
Very much recommended to use these lads
“If you get in a ding, give YS a ring”

Ys have great customer service and will go the extra mile for there customer had a great experience

Ys have been amazing, they have provided me with an amazing 2024 replacement car same day. They called me every week to give me updates on my case and when my car got returned after being repaired it was like brand new from the showroom with a full valet aswell. Can’t thank you guys enough. Definitely recommend to everyone. Best in the game by far

I had an accident came through to these brothers. The brothers are the sweatiest people you will ever hear from. Gave through all the information I needed to give about the RTC. And everything else was all automated. I had a hire car within 24 hours. I didt even know I had an RTC, that’s the way these brothers work. You only give them an initial ring of what happened. And the second ring they give you after a few days will be the case is sorted. These brothers are swift at what they do and respectful. If I ever do have another RTC I would not think twice before giving them a ring.