Zap Sweets Reviews 471

Love the speed and service would 100% recommend ☺️

Great trade supplier. We use this product as a giveaway for our online business. Always fast, precise delivery and great value.

Zap Sweets is a great site to by bulk sweets, the choice is great and price very competitive. The delivery is also very quick. All round a good site

Your eggs are quite good kids enjoyed them just moaned as they got mor signs than cars and the cars they got were the same each time so ended up with 3 different cars over again.

Fast delivery
Great price

I brought for my grandsons birthday from them and was very happy with what I brought would highly recommend buying from them

I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery.
I misunderstood my parcel delivery was missing but they quickly investigated and located it. Have got it but I didn’t open it. But they provided excellent customer service.

Fast deliveries and well packed

Great wholesaler with a wide variety of confectionery and speedy delivery

Freshest stock, secure fast delivery, lovely customer service and great value prices. Sweet Perfection!

Still waiting for delivery as the delivery company would not leave on the first attempt needed someone to be at the property.
How are people expected to accept parcel delivery when they are also out working doing similar hours as the delivery company.

Exceptional service, great prices & super speedy dispatch and delivery.

Great service great price

Delivered on time. Well packaged. Lovely sweets.

Arrived promptly at the time stated by the carrier

Fantastic company to do business with, fast delivery, competitive pricing and quality goods.

Would of give 0 stars as the sweets I received don't taste right it's probably the way they have stored them . Probably in a cold damp place I spoke to a so called customer service named chloe who stated can they be picked up from my address and examined. I stated of course then she said I will have to pay and return them through special delivery which of course I won't be waisting anymore of my hard earned cash with this company as all their bothered iabout is taking your money and not resolving issues for customers. I've asked to escalate my complaint several times in emails and chloe has ignored my request shame on you chloe and any staff and any so called management who sit behind computers in the background and do nothing to support loyal customers i wouldnt recommend anyone buying anything from this company. shame on the customer service skills they've also stated only in a bad reveiw they will now be sending me a royal mail return label via email ..which of course I haven't received or have they replied to my emails in the last day which again they have lied and said we are in continuous contact .any decent company would send someone to pick the faulty goods up .I have proof of screenshots if I need to take my complaint elsewhere. Complete headache think their doing this on purpose to make me wait even longer well done guys another loyal customer you've upset ......also just to rub salt in the wound I asked to escalate complaint past chloe and she is still dealing with my complaint and not doing a good job as she keeps stating on emails here is your royal mail pre paid label and the when you click on it it doesn't work .I feel she knows this which is shameful of her as I have asked on numerous times can you print the label of and send to my address or get someone to collect your faulty product you sold me .I'm better off talking to a brick wall ......chloe must think I was born yesterday as I know it's her replying to my reviews as she is the only person who works in customer service.othewise somebody who know how to deal with real complaints whould of had my complaint solved ASAP wow .what a unprofessional company.....

Ordering was simple and the delivery was quick and efficient. The other reason was pricing as all products are competitively priced.