Dimitri was a wonderful and very informative guide. He translated everything in English and Greek. Was funny too. Gave us enough time to look around and explore ourself
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Unimpressed with the tour guide. He was rude, dismissive, didn’t answer people’s questions, and discouraged anyone in the group from speaking to him. He was overly vague and airy fairy, didn’t really... Toon meer
Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Toon meer
Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Toon meer
Bedrijfsgegevens
- Reisbureau
- ook in
- Busreisorganisatie
- Excursiebedrijf
- Organisator van sightseeingtours
- Reiszoekmachine
- Rondvaartbedrijf
Geschreven door het bedrijf
Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.
Contactgegevens
Beachfront Chora Naxos, 84300, Naxos Chora, Griekenland
- +30 22850 22500
- support@zastours.com
- zastours.com
4,3
Uitstekend
229 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick response regarding confirmation…
Quick response regarding confirmation of tour and getting us onto an available tour since the one we originallybwanted was booked
11 juli 2024
Antwoord van Zas Tours
Hi,
Thank you for your positive feedback!
We're pleased to hear that you appreciated our quick response in confirming your tour and arranging an alternative when your first choice was booked. Your satisfaction is very important to us, and we're glad we could accommodate your needs.
We hope to assist you with your future travel plans.
Best regards,
Zas Tours Support
Regaki for the win!
The crew was friendly and helpful, and the food was great! The boat had plenty of room and didn’t feel crowded at all. We toured Antiparos, which was awesome to see. We had suitable time at each of the 4 stops to swim, jump off the rocks, and/or snorkel.
10 juli 2024
Antwoord van Zas Tours
Hi,
Thank you for your enthusiastic feedback!
We're thrilled to hear that you had a fantastic experience. It's great to know that the crew was welcoming, the food was delicious, and the boat offered plenty of space. Exploring Antiparos and enjoying activities like swimming, rock jumping, and snorkeling at various stops sounds like a memorable adventure.
We hope to assist you with more exciting travel plans in the future.
Best regards,
Zas Tours Support
I asked the team if was possible to…
I asked the team if was possible to make the tour Naxos Delos Mykonos with our luggages as we have to leave the tour at Mykonos old port and Anna Sergi who worked for Was travel, answered me quickly and will inform the cruise crew for us, great customer service
18 juni 2024
Antwoord van Zas Tours
Hi Geoffrey,
Thank you for sharing your experience! We're thrilled to hear that Anna provided excellent customer service and promptly assisted with your special request. Your satisfaction is our priority, and we're glad we could help make your journey smooth and enjoyable.
Best regards,
The Zas Tour Team
They made it easy.
17 juni 2024
Antwoord van Zas Tours
Hi Jordan,
Thank you for your wonderful feedback! We're so glad to hear that we made the process easy for you. Ensuring a smooth and hassle-free experience is always our goal.
Best regards,
The Zas Tour Team
Anna was great
Anna was great. She couldn’t accommodate us on our preferred date but found us another option to save the day! Thank you Zas!
10 juni 2024
Antwoord van Zas Tours
Hello,
Thank you for your review. We're delighted to hear that Anna was able to find an alternative option for you, even though your preferred date wasn't available.
We appreciate your feedback and hope you continue to use ZasTours.com for your future excursions in Greece.
Best regards,
The Zas Tours Support Team
Booked with Zas Tours through their…
Booked with Zas Tours through their site.
I got instant availability, my voucher, and my boarding pass with clear information.
The support team was punctual and answered my question instantly.
100% recommended.
5 juni 2024
Antwoord van Zas Tours
Hello,
Thank you for your great review. We're happy to hear that you had a smooth booking experience with clear information and prompt support.
We appreciate your recommendation and hope you continue to choose ZasTours.com for your future excursions in Greece.
Best regards,
The Zas Tours Support Team
Antwoord van Zas Tours
Hello,
Thank you for your excellent review. We're pleased to hear that you found our service responsive, easy to work with, and very helpful.
We appreciate your feedback and hope you enjoyed your experience with ZasTours.com.
Best regards,
The Zas Tours Support Team
The tour guide
The tour guide, Thanos, and driver, George, were amazing. We feel like we truly experienced Naxos through their eyes, experience and knowledge of the island and its history.
5 juni 2024
Antwoord van Zas Tours
Hello,
Thank you for your wonderful review. We're glad to hear that your tour guide, Thanos, and driver, George, made your experience of Naxos memorable with their expertise and knowledge.
We appreciate your feedback and are pleased that you chose ZasTours.com for your excursion booking.
Best regards,
The Zas Tours Support Team
Booking port transfer
It was easy using you system to book transfer from port to accommodation.
27 mei 2024
Antwoord van Zas Tours
Hello,
Thank you for your review. We're glad to hear that you found our system easy to use for booking your transfer from the port to your accommodation.
We appreciate your feedback and hope you consider using ZasTours.com for your future travel needs.
Best regards,
The Zas Tours Support Team
Fun and interesting
Fun and interesting. You get to see the whole island and it’s very beautiful, as well as go to different villages. Recommend for anyone visiting
15 mei 2024
Antwoord van Zas Tours
Hello,
Thank you for your fantastic review. We're delighted to hear that you found your tour fun and interesting, and that you enjoyed exploring the island and its beautiful villages.
We appreciate your recommendation and are glad you chose ZasTours.com for your excursion.
Best regards,
The Zas Tours Support Team
Great full day bus tour of Naxos!!
Me and a friend of mine went on a bus tour of the island and had such a great experience!! We got to learn so much about the islands landscape and history and see so many places including many small towns, an olive press, and a pottery workshop. It was great because the driver and the guide really let us choose how long we wanted to spend at each place. They gave us great recommendations for what to see, do, and eat at each place. Would highly recommend for anyone wanting to explore the landscape, gain some knowledge, and meet some interesting people at a great price!
20 april 2024
Antwoord van Zas Tours
Hello,
Thank you for your detailed review. We're thrilled to hear that you and your friend had such a great experience on your bus tour of Naxos. It sounds like you enjoyed a wonderful day exploring the island's landscape, history, and various attractions, with the flexibility to spend time at each place.
We appreciate your recommendation and are happy you chose ZasTours.com for your excursion.
Best regards,
The Zas Tours Support Team
Antwoord van Zas Tours
Thank you very much for taking the time to write this review
Easy Booking Online
It was easy to book tickets on line. Even though I purchased the tickets way in advance, I already received my ticket voucher and am happily ready for the trip in June!
28 oktober 2023
Antwoord van Zas Tours
Thank you very much for this great review. We really appreciate it. Wishing you a great trip in June! :)
Quick!
Many rude booking agents in Naxos that were busy or uninterested until we found Zas. Our request Was quickly met and Trip booked within minutes. We sail in the morning and couldnt be happier!
18 oktober 2023
Antwoord van Zas Tours
Thank you very much for this kind review :)
very good, and practical
very good
they get you from your hotel and bring you back to it. very kind owner who even drove some laps with us as we wished.
11 oktober 2023
Antwoord van Zas Tours
Thank you very much for this kind review :)
Spirited Beach Ride
Friendly, knowledgeable guides willing to ride briskly rather than slow walk the horses.
9 oktober 2023
Antwoord van Zas Tours
Thank you very much for this kind review :)
The captain was not very friendly or…
The captain was not very friendly or welcoming. First mate was great.
14 oktober 2023
Antwoord van Zas Tours
Hi,
Thank you very much for your booking and review. We're incredibly sorry that your excursion was not 100% to your liking. We've passed on your feedback to our partners and we hope very much that they take your comments on board. We take all feedback very seriously.
However, the idea of this page is to collect reviews for our service (Zastours.com). For example, how easy the booking process was or how helpful our pages are or any communication you may have had with us.
Therefore when you have time, we would appreciate it if you could amend your review and score. If you wish to write a review of the experience you purchased you can do so on our website.
Thank you very much and we hope that you might consider booking with us again.
The Zas Tours team
I booked a cruise with your company for…
I booked a cruise with your company for the 9th October from Naxos....i payed 70 € + 9 € for transfer from Alpha Bank....in the evening of 8th October i have been contacted by a person of your staff telling me that everything was deleted without any explecations....at the moment i know after a lot of requests that i will have a refund of 70 € and NOT 79 € (no answer at my mail asking why only 70 €)...i think that your company is very UNPROFESSIONAL AND NOT SERIOUS!!!!!!
5 oktober 2023
Antwoord van Zas Tours
Dear Mr Capotondi,
Thank you for your review and thank you for your booking.
Unfortunately it looks like the tour operator cancelled at the last minute and we're very sorry about this. We would like to offer our full apologies. We had no control over this. We very quickly communicated with you and sorted out your full refund.
A refund was sent for both amounts on the 11th of this month (October 2023). We have sent you documentation to confirm this.
Looking at our communication, it is not true that you made a lot of requests, that we didn't answer emails or that we said you would refund just 70 euros. Possibly you only saw the first part of the refund on your statement and you sent an email to the wrong address? Perhaps you confused us with another booking agency or some emails didn't get though? Either way, please accept our apologies for what is obviously some kind of miscommunication. We should have called you to be 100% clear. We're sorry about this.
If you feel like it, we would appreciate it if you might consider changing your review at some point in the future as you can now hopefully see that we immediately refunded you with the full amount.
Once again we're very sorry your excursion was cancelled and for the mix up in communication. We hope that you might consider booking with Zastours.com again in the future.
Thank you,
The Zas Tours team
Our tour guide
Our tour guide, Thanos was great!! He was a wealth of local information and a very polite, pleasant young man.
2 oktober 2023
Antwoord van Zas Tours
Thank you very much for this kind review :)
We'll pass on your comments to Thanos
Day trip to Paros from Naxos
Provides a daily ferry to and from Paros from Naxos. Timely service and friendly staff. 845am departure and 7pm return makes for a long day, but there seem to be (surprisingly) few other Naxos-Paros options in October.
3 oktober 2023
Review zonder uitnodiging
Antwoord van Zas Tours
Hello,
Thank you for your review. We're glad to hear that you had a positive experience with the ferry service between Naxos and Paros.
We appreciate your feedback and are happy you chose ZasTours.com for your booking.
Best regards,
The Zas Tours Support Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.