Zas Tours Reviews 

229
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Dimitri was a wonderful and very informative guide. He translated everything in English and Greek. Was funny too. Gave us enough time to look around and explore ourself

Beoordeeld met 1 van de 5 sterren

Unimpressed with the tour guide. He was rude, dismissive, didn’t answer people’s questions, and discouraged anyone in the group from speaking to him. He was overly vague and airy fairy, didn’t really... Toon meer

Beoordeeld met 5 van de 5 sterren

Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Toon meer

Beoordeeld met 5 van de 5 sterren

Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Busreisorganisatie
  4. Excursiebedrijf
  5. Organisator van sightseeingtours
  6. Reiszoekmachine
  7. Rondvaartbedrijf

Geschreven door het bedrijf

Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(229)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren
Logo Zas Tours

Antwoord van Zas Tours


Hi,

Thank you for your four-star review! We're glad to hear that you had a really nice experience.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Fast and easy

Fast and easy. Thanks.

25 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're pleased to hear that you found our service fast and easy.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Booking sea kayaking.

Availability was checked with company straight away. Options were discussed and booking made quickly and simply without issue. Friendly, helpful assistance.

24 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're delighted to hear that the sea kayaking booking process was smooth and efficient. It's great to know that you received friendly and helpful assistance from the company.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Good website

The website was very easy to use. I like that I can put Whatsapp contact. A very good price compared to just booking a ferry yourself.

23 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're pleased to hear that you found our website easy to use and appreciated the option to include a WhatsApp contact. It's great to know you found our prices very competitive compared to booking a ferry yourself.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

The Best Tour

The tour around Naxos was excellently guided by an experienced expat living on the island permanently for decades. His calm way of telling and genuine interest in Naxos created a nice atmosphere and nine hours passed rapidly. The stops were all interesting and the driver handeled the bus with confidence on very steep hills. Absolutely nothing negative to say! The best and most professional tour ever.

22 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're thrilled to hear that your tour around Naxos was so enjoyable and expertly guided. It's wonderful to know that the experienced expat guide's calm and engaging storytelling created a great atmosphere, making the nine hours pass rapidly. We're also pleased that the stops were interesting and the driver navigated the steep hills with confidence.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Easiest website to navigate

Easiest website to navigate. Very clear information and fast

21 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're delighted to hear that you found our website the easiest to navigate, with clear information and fast performance.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Back on the saddle

I thought I booked for st.George’s. And apparently it was Plaka beach. Kuriakos was so kind to pick me up & drop me off in Naxos town. The ride was easy breasy along the see. The horses are very calm. Perfect for beginners. I had been awhile for me so it’s was a perfect ride to start again. And afterwards we went into the water with the horses. He made some pictures. So Instagram girlies, you know where to be. Thank you Kuriakos !

18 mei 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're glad to hear that Kuriakos provided excellent service by picking you up and dropping you off in Naxos town. It's wonderful to know that the ride along the sea to Plaka beach was smooth and enjoyable, and that the calm horses made it perfect for beginners. The experience of going into the water with the horses sounds amazing, and we're sure the Instagram photos turned out great.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Stairway to Heaven

I had a most excellent hike up Mt Zas from Agia Marina with guide, Giorgos. Giorgos was full of interesting information about the vegetation, history and the geography of the area. He was generous and considerate and paced the hike perfectly for me. The day was gorgeous, the views from the top stunning, and the company welcome and easy. I would highly recommend the experience.

21 april 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're delighted to hear that you had an excellent hike up Mt Zas with Giorgos. It's great to know that he provided fascinating information about the area and paced the hike perfectly. The gorgeous day, stunning views, and enjoyable company made for a memorable experience.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Wonderful photos!

We had great photsession and have the lovliest photos to remember our trip!

25 april 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're thrilled to hear that you had a great photo session and now have lovely photos to remember your trip.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Top Notch Service!!

The whole service experience from the get go was excellent. Anna was on the ball and helped sort out issues with no faults whatsoever! Keep it up!!!

9 april 2023
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're thrilled to hear that you received top-notch service from start to finish. Anna's dedication and efficiency in resolving any issues truly made a difference. We'll definitely keep up the good work!

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 1 van de 5 sterren

Booked a daylong boat trip to…

Booked a daylong boat trip to Koufonisia with this tour operator through Viator. The next day I received an email from Zas notifying me that the date I had selected for the boat trip was past the time in October that they ran the excursion, and I was told I would receive a full refund within seven days. I waited several weeks but the refund never came. Had to file a claim with our credit card so they could pursue the refund.

1 september 2022
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Antwoord van Zas Tours

Hi,

Thank you for this review and thank you for booking with Zas Tours. We are very sorry about what happened here and can only apologize profusely for our mistake. But there also seems to be some slight confusion with this review as we are not a tour operator and we don't work with Viator. We believe, that it's possible that at some point you may have contacted the wrong company. Of course we don't know this for sure.

Firstly, we have checked our records and we can confirm that in this instance we messed up and your refund slipped through the net. We're extremely sorry about this and can appreciate your frustration and upset. We're sorry about the extra work you had to do to organize the refund with your bank. You should not have had to do that.

It's not an excuse by any means, but we should also say that had you chased us up again we would have spotted the mistake and carried out the refund. But we appreciate fully that it is not your responsibility to chase us up. But perhaps you contacted the wrong company? The one that works with viator and is a tour operator?

Because of your case, we are currently making changes to the way we handle refunds and we are sure that this won't happen again. It should not be necessary to contact us more than once.

We hope that despite our messing up here, due to human error, that you might consider using our services again.

Once again, we would like to offer our sincere and genuine apologies for our mistake.

Regards,
The Zas Tours team

Beoordeeld met 5 van de 5 sterren

Great tour of the island.

Nickolas was a wonderful guide, informative and very approachable. I very much enjoyed the content of the tour and especially his music choice for the ride back.

18 oktober 2022
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're delighted to hear that you had a great tour of the island with Nickolas as your guide. It's wonderful to know that you found him informative and approachable, and that you enjoyed the content of the tour and his music choice for the ride back.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

A wonderfully knowledgeable & humorous…

A wonderfully knowledgeable & humorous guide, (Nicklas)?, took a bus load of us on the Highlights of Naxos tour. We did indeed see all the listed highlights, he was the best of them. A native of one of the 6 villages where emery is mined, he could tell us so much beyond describing the sights & history behind the monuments, it was a grand day out.

3 oktober 2022
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're thrilled to hear that you had a fantastic experience on the Highlights of Naxos tour with Nickolas as your guide. It's wonderful to know that his knowledge and humor made the tour even more enjoyable. His insights into the local area and history truly added to the experience.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 2 van de 5 sterren

We booked a cooking course at Zas…

We booked a cooking course at Zas Tours. The family which gave this course was very friendly. It was a wonderful family, but very unprofessional. They‘ve spoken very less English, so that a discussion wasn’t possible. Also we got very less explanations or any brochures we could take with us as a reminder. All in all 80,- € have been much to much money for this event.

23 september 2022
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Antwoord van Zas Tours

Hi,

Thank you for your feedback. We're sorry to hear that your cooking course experience did not meet your expectations. While the hosting family was friendly, we understand that the language barrier and lack of detailed explanations or brochures were disappointing. We will pass your feedback on to the tour organizers to help improve their offerings.

We appreciate your input and hope that you still might consider using Zastours.com in the future.

Best regards,
The Zas Tour Team

Beoordeeld met 1 van de 5 sterren

it was a complete another riding tour…

it was a complete another riding tour as we booked. the riding tour was really disappointed and bad. only on the street!! and we booked a tour on the beach with sundown.
we asked several times the organisation to pay the amound back - no replay until today!! not serious!!

5 oktober 2022
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Antwoord van Zas Tours

Hi,

We're very sorry to hear about your disappointing experience. This experience is now run by different owners so unfortunately there is little we can do at this point.

Once again, we would like to apologize that the experience did not meet your expectations.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

ZAS For All Your Tours

Very friendly and helpful staff. Easy to book the tour we wanted. The member of staff ran through the whole programme for us and provided a map. Everything was explained very well. Will definitely use ZAS again.

3 oktober 2022
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're delighted to hear that you found our staff very friendly and helpful, and that booking your tour was easy. It's great to know that the program was thoroughly explained and that you received a map for your convenience. We're pleased that you plan to use ZAS again.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Very easy to book our boat trip from…

Very easy to book our boat trip from Naxos to Koufanissia. Replied promptly to my email when I enquired the day before booking.

3 oktober 2022
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're pleased to hear that booking your boat trip from Naxos to Koufanissia was very easy and that you received a prompt reply to your email inquiry.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 5 van de 5 sterren

Exceptional

The driving is not an easy job in your mountains and our driver was exceptional. As for the guide he was attentive to our questions and needs, he was funny and knew the history of his islands. He is a proud Greek Naxos boy and it showed. Thank you we made a good choice. Our tour was on October 3rd.

2 oktober 2022
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Antwoord van Zas Tours

Hi,

Thank you for your five-star review! We're thrilled to hear that you had an exceptional experience on your tour. Driving in the mountains can be challenging, and we're glad your driver handled it exceptionally well. It's wonderful to know that your guide was attentive, knowledgeable, and brought a sense of pride and humor to the tour.

We look forward to assisting you with your future travel plans in Greece.

Best regards,
The Zas Tour Team

Beoordeeld met 2 van de 5 sterren

Disappointing experience and crazy price

I did with my husband the experience called "horse riding". We paid 100 euros ( a crazy amount) to ride a horse on the beach. For this price we expected a good service....bit when we arrived the man didn't know anything and we made a simple riding on the road....we stayed on the beach just for the last 10 minutes.....really disappointing.....

3 september 2022
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Antwoord van Zas Tours

Hi,

We're very sorry to hear about your disappointing experience. This experience is now run by different owners so unfortunately there is little we can do at this point.

Once again, we would like to apologize that the experience did not meet your expectations. We still hope that your booking experience with ZasTours.com was good and you might consider using our service for other tours or excursions in the future.

Best regards,
The Zas Tour Team

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