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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our wedding is taking place in an Edwardian-era ship, we wanted our invitations to fit that theme. Dazzle had many beautiful designs to choose from. Once we placed our order, they arrived within a wee... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy software online to use. Flexible, was able to do invitations in English and French. Delivery was fast and finish product looks great. Quality is very good. We overwhelmingly pleased. Could use... Toon meer

Beoordeeld met 2 van de 5 sterren

Hey there, unfortunately the pictures had scratches on them or were too blurry to use ( I will try to reformat it into 600 DPI). Thankfully two out of the lot were salvageable. Unfortunately, they wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You can trust ordering from Zazzle! Their service and delivery is very prompt. Their customer service is excellent in handling returns and processing refunds. I ordered two shirts and they came exact... Toon meer

Bedrijfsgegevens

  1. E-commerceservice
  2. Decoratie- en interieurwinkel
  3. Online marktplaats
  4. Textieldrukwinkel

Geschreven door het bedrijf

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.ca/about/ask and select 'my order' from the dropdown menu.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Quality

Hey there, unfortunately the pictures had scratches on them or were too blurry to use ( I will try to reformat it into 600 DPI). Thankfully two out of the lot were salvageable. Unfortunately, they were testers and I will have to use a different paper format for my project. I will reorder the new test batch and hope for the best.

21 januari 2026
Logo Zazzle CA

Antwoord van Zazzle CA

Hi Alexander,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Beoordeeld met 3 van de 5 sterren

Customer service saved the otherwise sketchy purchase

Right out of the gate, first purchase, there was a significant problem. I ordered a product that the title of it was guest book. And when I looked at the details, it said guest book.However, when as I look back now, i can see now that they ask for sizes that appear to be poster sizes. The description did not say poster. I ordered what I thought was a guest book only to find out indeed.It was a poster. I found the description on many of the products less than adequate and the pricing far exceeds other venues, such as etsy or amazon. Also, the pricing isn't always transparent, and they charge for shipping. The only reason I continued on with my zazzle order was their customer service, it was excellent. I was able to show them a screenshot, and they understood the problem. They gave me back the shipping, which at first they were not going to do. Once they understood the issues they gave ut back. This was not a case of not liking something that I ordered but completely being misled about what it was that I was ordering. They helped me with a further discount and they helped me get the right order. I don't know that I will ever order for from their company again. Because across-the-board, it's a lot more expensive. And if I do I will proceed with caution as far as whatever I do buy. However, if you are buying from zazzel, don't hesitate to reach out to their customer service. If you're having a difficulty, because they will help you and they will be kind. Their customer service saved this transaction.And because of how they handled themselves, i'm not deleting my profile

16 januari 2026
Review zonder uitnodiging
Logo Zazzle CA

Antwoord van Zazzle CA

Hello Cheryl,

We are so sorry to hear about your experiences with the ordering process for your guest book. That is definitely not the kind of customer experience we strive for, and I'm happy to hear that our customer service team assisted with getting the right guest book to you!

Should you have any further queries or would like to discuss anything regarding your order, please kindly contact our social media team for assistance. We can be reached at social@zazzle.com.

We look forward to assisting you further

Thank you,

Jordan

Beoordeeld met 1 van de 5 sterren

Only half my order arrived

Only half my order arrived

13 januari 2026
Logo Zazzle CA

Antwoord van Zazzle CA

Hi Shelby,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Beoordeeld met 5 van de 5 sterren

Easy software online to use

Easy software online to use. Flexible, was able to do invitations in English and French. Delivery was fast and finish product looks great. Quality is very good. We overwhelmingly pleased.
Could use a larger viewing area when browsing to see details. An area with easy to read ideas for how to write invitations would be a great help.

16 januari 2026
Beoordeeld met 1 van de 5 sterren

Last 3 Custom Prints Automatically Resized Without Consent

I order a lot from Zazzle being one of the few companies that custom print on tissue paper I require for my business; however, the last 3 of my orders they took it upon themselves to "resize" my work on the paper even though I intentionally sized the design to fit my project. I then have to deal with their (lack) of customer service and try and get them to reprint the correct size without charging me more. I've been reassured with each time that there is a "note on my file" that my orders won't be automatically resized without my consent but apparently there's either no note or on one bothers to read it. I'm beyond frustrated with this company and wish there were better options. If you have any other company option to use - use it and don't bother with Zazzle!

15 januari 2026
Review zonder uitnodiging
Logo Zazzle CA

Antwoord van Zazzle CA

Hi Natasha,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

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