Zellerfeld Reviews 353

Horrible shoes, I’ve ordered the shoes about a year or two ago and haven’t worn them due to the shoes being so garbage like that if you wear socks with it, it doesn’t slide in and it’s extremely uncomfortable. I contacted their customer support right after I received it to try and get it returned and my money back and they didn’t give it. Useless shoes and honestly I am only posting this because it’s been a year or two already and I’m cleaning out my closet due to moving and got reminded of these crappy shoes.

Great the shoes feel amazing. I can’t wait to have a pair that’s molded to my feet

Incredible design! Sleek curves, two explosive colors and great comfort. Very interested in all Nike & Zellerfeld future collaborations.

Shoes were printed and shipped out fairly quickly (faster than I expected) wouldn’t change anything about them. They’re the comfiest shoes I’ve ever had. Feel like nothing on your feet

Die Bestellung hat einwandfrei funktioniert, die Lieferung erfolgte in einer akzeptablen Frist. Der Schuh kostete 160€.
Doch dann kam der erste GROSSE Schock! Eine DHL-Zoll Rechnung in der Höhe von knapp 100€ (HUNDERT!!!). Natürlich hätte ich den Schuh niemals bestellt wenn ich gewusst hätte, dass er 260€ kostet und eigentlich aus den USA kommt und nixht aus Deutschland! Eine entsprechende Information habe ich nie erhalten.
Der zweite Schock kam beim Auspacken. Der Schuh sieht leider nicht wie auf der Webseite aus. Er ist viel breiter und sieht total „goofy“ aus. Werden diesen Schuh sicherlich nicht ausserhalb des Hauses anziehen können. Schade - voll versagt…. Definitif nixht empfehlenswert.

These shoes are incredible the fit the style all the way down to the color ..And the comfort is exactly what I needed..

Great customer support and experience overall! Product quality was excellent and well packaged

Best-fitting shoes I've ever worn.
I have the length of a size 10US and the width of a size 13US so getting a pair just right has been a nightmare.
I also have really flat feet and these shoes pinch very slightly at the arch but still much less than any other shoes I've worn before.
The reason it's not 5/5 is because the website is still a bit of a mess. You can't see your foot scan after taking it, the wishlist WAS BROKEN AND GOT FIXED BUT THEY BROKE IT AGAIN IN A DIFFERENT WAY and when shipped the website immediately tells you that your order has arrived.
The progress bar before shipping is also kinda strange as it keeps replacing the current status instead of showing it like a timeline and for reasons that support wouldn't tell me my shoes were in quality control for two weeks before support sent me the wrong shipping link. The automated one was the correct one, at least.
The complimentary socks were too tight.

The idea is great, execution is very poor. I still do not have my shoes I ordered on November, I was asked to fill some nonsense details by customs and the whole shipment experience is horrible. Zellerfeld have not answered to my question, not sure there is anything like customer support.

Great customer service by providing updates on my order

I loved ordering my shoes through Zellerfeld.com. It was easy to get sized and order. The shoes are comfortable and I love the color! George Saxon designed a great shoe!

Really nice and cosy shoes. Printing took very long.

These are some of the best if not the best shoes. Super comfy, super durable and best fitting shoe ever. I will definitely be ordering more

These shoes have become my absolute favorite pair. They are extremely comfortable and a real treat for my feet. Even after the purchase, Zellerfeld provides outstanding customer service. My next pair of shoes will definitely come from Zellerfeld again.

Einfache leichte Schuhe die perfekt passen . Leider muss ich bis zumFrühjahre warten um sie zu tragen.

The best in the game 10/10.

I made a mistake and sent my order to the wrong address. I reached out to the Zellerfeld team and I got a response right away. They heard me out and I gave them the correct address.
Done deal. Easy Breezy correction. I’m very pleased with how my issue was handled.

Thank you! Zellerfeld

Very fast reaction time.
Clear information shared, instructions and follow up. Overall great customer service!

Good shoe. Good fit.