ZEMITS UK  Reviews 

I’m absolutely thrilled with the incredible support I received from Annie! 🌟 She was so helpful and such a joy to chat with. Even for the little requests, she was always there for me. Whenever I emailed her, she got back to me the same day or the next—what a relief! I truly wish all assistants were like her. I couldn’t be happier!

From the first point of contact Annie has been extremely helpful. She was able to answer all my questions, always available to help. I have no doubt this will continue now I have purchased the right machine. Thank you Annie

I placed multiple orders with Zemits with the help of Cindy.

I am very pleased with the service and support that Zemits have provided me with. I haven’t had any issue with any of the products I have purchased.

First time buying Zemits products and I am pleased with the service, courtesy and fast response. The products are excellent and certified so you can make sure you and your clients are safe with you and your service. New to skincare field I feel I can get the support I need to engage myself in this career.

Absolutely love Zemits skincare
Products are high quality and always deliver great results !
Can’t recommend enough 🫶🏻

Supportive and experienced team, knowledgeable and always on hand to take questions.

After sales service exceptional.
Equipment reasonably priced, customers love the results, excellent ROI

Thank you Cindy and Team

Purchased a RF microneedling machine from Cindy at Zermits . Very happy with the service that Zermits offer . Lots of information, advice
and support given from sales and training team. All staff are pleasant and helpful, good team and company
Would highly recommend

My experience was good I requested more information which I wanted before my purchase, i thought it would be an email. I was sent it a bit later through a representative on WhatsApp and I was offered some extra savings. But as it was late I already purchased my machines (handheld devices) the gentleman who was responding was very kind and helpful, he said he would find out if he could give me the difference back, but his manager said no,Can't be done! which I was actually disappointed in. Especially as unkown to that manager I was going to purchase some of the bigger machines. I was spending more just for the zemmits name even after the savings, but as they couldn't give me a few pounds back I decided to shop elsewhere. It's principle for me really.

The devices are good although my Glacier facial was on the cold hammer during a treatment and kept going warm! Even after the 8 hour charge, so not sure what that's about. Going to monitor it today as been on long charge if it happens again, I will send it back for a refund. I don't need unreliable equipment during my clients paid treatments. So I will update.

Update:

I would like Zemits to be more honest about the products capabilites in the description.

One would presume with a name like Glacier Facial device it would be extremely cold! Not so, although the other treatments work well, the so called Glacier part (cold therapy) works 2 min top before going hot and when i contacted customer services they explained it uses the air in the enviroment. So if the room is warm it wont last very long, well in the heat of the summer and in a beauty room which needs to be a constant warm temperature it defeats the purpose! This is a great at home device for personal use, definitely not one for a professional setting.

The last joke from customer service is that i should get more training. I am trained, to a level 3 VTCT in electrical facials. Its a little bit insulting to be honest and the 30 days return policy doesnt exist either.

I also completed the online training in the portal on the day of purchase. Needless to say it wasn't extensive nor did it teach me anything I didnt already know.

Very dissapointed

I purchased a hydrofacial machine last year and it’s honestly the best investment I could have made for my business. The quality of the machine and Cindy is amazing! She is always happy to help - even when I realise at 10pm I’ve ran out of stock🙈! Excited to purchase more devices in the future x

I bought the Verstand facial machine from Zemits 18months ago and it's fantastic. Well made and excellent value. Customer service is quick and efficient. Highly recommend

Zemits have been great through the whole experience of bringing the device into my clinic. I considered them due to their customer service and spectacular results with a combination of modalities. Great value for money and such a pleasant and easy experience. Special shout out to Cindy, who has been so responsive, helpful and supportive without chasing me down (like many other suppliers tend to do). I recommend and will continue to recommend the team at Zemits to my friends in the industry!

I’ve purchased a couple of machines for much clinic from Zemits.

I’ve always found Cindy from their support team to be super responsive and helpful.

I also had face to face training with doctor Abdullah that was extremely thorough and left me confident with machine usage.

Great company, very informative and always answers questions quickly and thoroughly. Cindy is my point of contact and is always on hand to advise when needed. I have purchased a couple of Zemits machines and myself and clients are extremely happy with results. Highly recommend.

Outstanding service with Cindy. Fantastic products

Amazing customer service from Zemits! Cindy went above and beyond to assist me she was very knowledgeable, patient, and made sure all my questions were answered. It was a pleasure working with her. I highly recommend Zemits for their excellent support and professionalism.

Zemit’s is an incredible brand. From the results delivered for clients, being unmatched, prices are very competitive and they are extremely helpful , especially Cindy has been such a joy always supporting and arranging anything that needs to be done. I definitely recommend.

Excellent service ordering my 1st machine. Kate always responded quickly to my messages and answered all my questions. Exciting to get started!

The best training I’ve ever received and I’ve been in the aesthetics industry for over 8 years.
Zemits truly exceeded my expectations with their in-depth knowledge, hands-on support, and genuine care for their clients. Unlike many companies that focus solely on sales, Zemits prioritises customer success.

The in-person training was incredibly informative and tailored to my needs. The doctor was exceptional he even shared his personal contact details in case I needed further guidance, which speaks volumes about their commitment.

The entire team was fantastic, and I honestly have no complaints. As for the treatments they’re outstanding. I’ve worked with Hydrafacial in the past, and after seeing just one result from the Zemits HydroDermabrasion system, I was genuinely blown away.

I recently purchased a facial machine from Zemits and had a great experience! Cindy was incredibly helpful, knowledgeable, and made the whole process smooth and easy. The machine works beautifully and is a great addition to our salon. Highly recommend Zemits for quality equipment and excellent customer service!

I had the best customer service experience when purchasing 2 new machines for my business.
Khushbu went above and beyond in her role, she gave me the best advice & guidance, to ensure I purchased the most suitable products for my business.
Khushbu made the whole process very seamless.
I would highly recommend purchasing from Zemits.