Loved the bikes as soon as we put them together we rode them a few places, then the issue with one pedal on both bikes unscrewing themselves during riding started. Sent an email away to work out a fix... Toon meer
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Lees wat reviewers zeggen
The Ebike arrived in good time, in good condition. It was a struggle to assemble, but that is my weakness. The paper manual is minimalist, so it took various tries to get things right. Finally asked a... Toon meer
Great bike! We live in Rural QLD and received relatively quickly. Husband didn't seem to have any trouble putting together. Maybe a QR code to videos would be handy in instruction manual however, when... Toon meer
so far all good. some variant of the tamobyke v29 and ouxi v8 temu specials i just hope the battery is of reputable quality. hardest thing is getting tyres to seat properly during assembly. temu speci... Toon meer
4,0
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196 reviews
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Bike arrived OK, but warranty support non existent
Bike arrived OK. One issue is that I have sent 5 emails (no contact phone number) regarding a faulty lock on the battery, which is a security concern as it can be easily removed when parked. Still waiting for a reply to solve issue. Suggest if not in Sydney, no support available and all talk and stalling to date.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Zephyrebikes
Hi there,
Thanks for your feedback and we’re sorry you felt unsupported — that’s certainly not our intention.
To clarify, once the battery lock issue was raised, a replacement battery lock was organised and sent out under warranty. We didn’t receive any further communication after delivery, so we weren’t aware the issue was still ongoing.
We operate as an online retailer and provide warranty support Australia-wide, not just in Sydney. If there’s anything still not resolved or if you need further assistance, we’d really appreciate you reaching out to us directly so we can help straight away.
We’re always happy to assist and would have liked the opportunity to resolve this fully for you.
Fast three days delivery and easy to…
Fast three days delivery and easy to self assembly to charger and battery life excellent and rides great even with passenger on back great value for money and reliable on all riding surfaces
8 oktober 2025
Very prompt response
Very prompt response. Excellent delivery. But terrible assembly instructions and virtually no operating guide.
4 oktober 2025
Happy Customer
Thank you for the delivery, just assembled the bike today took my time to make sure all parts fitted OK. It was easy to assemble as a whole. All parts are engineered very well and of good quality I must say. Very happy with the purchase, compared to other bikes I have seen.
1 oktober 2025
Amazing product & process
The order process was great, prompt delivery, heavy duty, sturdy bike. My son is thrilled to bits with it.
1 oktober 2025
was missing a bolt and doesn’t tell us…
was missing a bolt and doesn’t tell us how to max out the speed in the instructions and the instruction didn’t tell us how to attach the throttle
1 oktober 2025
Bike is good
Bike is good, only issue is that the pedal area was bent on delivery which caused the chain to keep falling off.
21 september 2025
The paper work dose not really tell us…
The paper work dose not really tell us much and dose not tell us we're the bg key goes so I fixed it out my self
22 september 2025
Zephyr S20 cruise
I brought the S20 cruise. And have done a few long rides since,and it has been absolutely fantastic!! Can not fault it. Love this bike! It's a solid bike and a smooth ride . Those hills are a breeze with throttle assistance 👌
30 september 2025
Review zonder uitnodiging
HBKnows
These bikes are tough solid well made and a fantastic ride No trouble to put together and look great
28 september 2025
Review zonder uitnodiging
Best customer service out there
Best customer service out there, messaged on a weekend, replied instantly
28 september 2025
Review zonder uitnodiging
Electrics are farms
Have had nothing but problems with the bike since arrival and there has been no solutions from Zephyre.
15 september 2025
Antwoord van Zephyrebikes
Hi there,
Thanks for your feedback — we’re sorry to hear you felt this way.
Our records show that the issues raised were addressed and resolved under warranty, and replacement parts were sent out. We didn’t receive any further response after this, so we weren’t aware that there were still ongoing problems.
If there’s anything that hasn’t been resolved or if you’re still experiencing issues, we’d really appreciate you reaching out to us directly so we can assist straight away. Our goal is always to ensure every customer ends up with a bike they’re happy with.
Great bike great service
8 september 2025
CRUISE X29
Prompt delivery and good support on the chat system. The x29 is a ripper, I am loving it.
1 september 2025
It was easy to set up but my bike chain…
It was easy to set up but my bike chain keeps breaking off. It is so annoying and it doesn't run smoothly.
1 september 2025
Antwoord van Zephyrebikes
We’ve actually sent multiple emails regarding this issue but haven’t heard back 👍
Please contact us ASAP so we can get this sorted for you — we’re ready to help and will fix this quickly once we hear from you.
Pretty nice
Overall pretty great, responsive customer service, def a heavy bike thats a bit hard to handle at first though.
21 augustus 2025
10/10 for communication and great…
10/10 for communication and great service new motor turned up about 6 days only down sight was not having a tracking number but it turned up and callum was very helpful highly recommended
1 september 2025
Review zonder uitnodiging
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