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Zextons - Tech Store Reviews 

1.000
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wrote my first 5 star review about purchasing this phone on 26th June 2026, published on 29th. This is the follow up. I bought a samsung s24 ultra phone and after a few weeks it broke . . I believ... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies. I asked a question via email which was answered very quick... Toon meer

Beoordeeld met 3 van de 5 sterren

Well after declaring all details except battery health of phone model. It was returned with original box and unused earpieces. Priced at £10 value then on the receipt they declared it was an older mod... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased an iPhone 16 for my husbands birthday, it was the cheapest price online. Ordering was easy, it was delivered just 2 days after ordering and came with a case and screen saver. Cannot fault... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel
  2. ook in
  3. Computers en accessoires winkel
  4. Computerwinkel
  5. Mobiele telefoon recycle- en unlockservice
  6. Mobiele telefoon reparatiewinkel
  7. Mobiele telefoonaccessoire winkel

Over Zextons - Tech Store

Geschreven door het bedrijf

🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech

At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.

We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.

💚 Why Choose Zextons?

  • ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
  • 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
    • Excellent (Grade A) – Like new condition
    • Good (Grade B) – Light cosmetic wear
    • Fair (Grade C) – Noticeable signs of use but fully functional
  • 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
  • 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
  • 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
  • ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.

🛍️ Shop Our Bestsellers

Apple iPad 8th Gen (2020)
Apple iPad 8th Gen (2020)

Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Ultra

Apple iPhone 12 (Unlocked)
Apple iPhone 12 (Unlocked)

Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!

Our Promise to You

Geschreven door het bedrijf

We’re committed to your satisfaction!
At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
Sustainable Tech, Trusted Quality
Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
We treat every customer like family.
With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.

Our Shipping Promise

Free Next-Day Delivery

Free Next-Day Delivery
Enjoy free and fast UK delivery on every order! All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.

Contactgegevens

Promotion box for Zextons - Tech Store

Free UK Next-Day Delivery

Get your refurbished phones delivered within 24 hours at no extra cost

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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3 sterren
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(1.000)

612 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

None of my banks would allow my payment…

None of my banks would allow my payment to go through to Zextons saying it’s flagging up as a scam company.. that’s 3 banks? Why?

21 juni 2026
Review zonder uitnodiging
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

We're sorry to hear that you were unable to complete your purchase.

We would like to reassure you that Zextons is a UK-registered business and processes thousands of successful orders for customers across the UK each year.

In some cases, banks may automatically block or flag transactions as a precautionary security measure, particularly when a purchase is higher in value, being made from a new device, a different location, or when the bank suspects unauthorised activity on the account. This does not necessarily indicate an issue with the retailer.

We would recommend contacting your bank directly to ask why the transaction was declined, as they will be able to provide the specific reason and, where appropriate, authorise future payments.

If you still wish to place an order, our customer support team would be happy to assist. Please contact us at hello@zextons.co.uk.

Kind regards,

Zextons Customer Support Team

Beoordeeld met 5 van de 5 sterren

On Time

Bought same tablet from amazon only to have delivery date extended by 1 week so I cancelled and found Zextons online, 2 day delivery promised and arrived on time. Good price, will use from now on. 5☆☆☆☆☆

13 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you found Zextons after your experience elsewhere and that we were able to deliver on our promise. Providing reliable delivery, competitive prices, and a hassle-free shopping experience is exactly what we strive for.

It's great to know that your tablet arrived on time and met your expectations. Comments like yours mean a lot to our team.

Thank you for choosing Zextons and for putting your trust in us. We're thrilled to hear that you'll be using us again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, next day delivery. Brand new phone for a discount price

17 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you were pleased with both our service and delivery speed. It's great to know that your new phone arrived the very next day and that you were able to enjoy a fantastic saving compared to the usual retail price.

Providing genuine products, competitive prices, and fast, reliable delivery is exactly what we strive for, so your feedback means a great deal to our team.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Just recently -June 2026 I have ordered…

Just recently -June 2026 I have ordered a phone .My new Samsung Galaxy S26 Ultra arrived in promised time , originally sealed and exactly as described and as a gift I get protective case and screen protection.
Thank you.I would recommend this store.

17 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your wonderful 5-star review.

We're delighted to hear that your Samsung Galaxy S26 Ultra arrived within the promised timeframe, in its original sealed packaging, and exactly as described.

It's also great to know that you appreciated the complimentary protective case and screen protector included with your order. We enjoy adding those extra touches to help our customers protect and enjoy their new devices from day one.

Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and hope you enjoy your new Samsung Galaxy S26 Ultra.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Great Experiance

Speedy delivery, product as advertised and great prices too..

16 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you had a great experience with Zextons and that your order arrived quickly, exactly as advertised, and at a price you were happy with.

Providing genuine products, competitive prices, and fast, reliable delivery is what we strive for every day, so it's wonderful to know we met your expectations.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

I genuinely cannot fault anything about…

I genuinely cannot fault anything about this transaction. The price was very keen, the packaging was excellent and the phone was perfect. This is the standard all online sellers should aspire to.

14 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your outstanding 5-star review.

We're absolutely delighted to hear that you were so pleased with every aspect of your experience. From our competitive pricing and secure packaging to the condition of your phone, it's wonderful to know that everything met your expectations.

Your comment that this is the standard all online sellers should aspire to is a tremendous compliment and means a great deal to our entire team. We work hard to provide genuine products, excellent value, and a reliable service from start to finish.

Thank you for choosing Zextons and for taking the time to share such kind feedback. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Excellent condition as described

Excellent condition as described. Free screen protect. Next day delivery. Couldn't ask for more.

10 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that your device arrived in excellent condition and exactly as described. It's also great to know that you appreciated the complimentary screen protector and our next-day delivery service.

We work hard to provide quality products, excellent value, and a smooth customer experience, so it's wonderful to receive feedback like yours.

Thank you for choosing Zextons. We truly appreciate your support and are thrilled that we exceeded your expectations.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Def Recommend

Next day delivery, phone as described and far cheaper than anyone else.

10 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that your phone arrived the next day, was exactly as described, and offered great value compared to other retailers.

We work hard to provide competitive prices, genuine products, and fast delivery, so it's wonderful to know we met your expectations.

Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Next day delivery

Next day delivery. Mobile as described.Good value

9 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your 5-star review.

We're delighted to hear that your order arrived with our next-day delivery service and that the mobile phone was exactly as described.

Providing great value, accurate product descriptions, and fast delivery is what we strive for every day, so it's wonderful to know you had a positive experience.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Good value and easy to deal with

Good value and easy to deal with

8 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your 5-star review.

We're delighted to hear that you found great value in your purchase and that you found us easy to deal with.

Providing competitive prices alongside a smooth and straightforward customer experience is exactly what we strive for, so it's wonderful to know we met your expectations.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Quick delivery and phone even came with a phone cover and screen protector.

11 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you found the ordering process easy and that your phone arrived quickly.

It's also wonderful to know that you appreciated the complimentary phone cover and screen protector included with your order. We enjoy adding those extra touches to help our customers protect and enjoy their new devices from day one.

Thank you for choosing Zextons and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you found us competitively priced and that your order arrived quickly.

We work hard to offer great value alongside fast and reliable delivery, so it's wonderful to know we met your expectations.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Bought a new phone online very easy to…

Bought a new phone online very easy to do and very quick delivery, highly recommend

13 mei 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you found the ordering process simple and straightforward and that your new phone arrived quickly.

We work hard to make purchasing technology as easy and hassle-free as possible, so it's wonderful to know that we delivered a positive experience from start to finish.

Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 4 van de 5 sterren

Everything is good

Everything is good. Better to provide a good quality case and screen guard pack

10 mei 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with your overall experience. We also appreciate your feedback regarding the protection bundle.

We continuously review the accessories we include with our orders, and comments like yours help us improve the value we provide to our customers. We're always looking for ways to enhance our complimentary case and screen protector offerings.

Thank you for choosing Zextons. We appreciate your support and hope to serve you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

True honest prices customers service 5…

True honest prices customers service 5 star as well will defo use again or tell friends

5 juni 2026
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Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you were happy with both our prices and customer service. Providing honest pricing, great value, and excellent support is at the heart of what we do, so your feedback means a great deal to us.

It's especially rewarding to hear that you would shop with us again and recommend us to your friends. There is no greater compliment than a customer's trust and recommendation.

Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Dobry serwis

4 juni 2026
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Antwoord van Zextons - Tech Store

Dear Grzegorz,

Thank you for your 5-star review.

We're delighted to hear that you were happy with our service.

We truly appreciate you taking the time to share your feedback and are pleased that you had a positive experience with Zextons.

Thank you for choosing us, and we look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Brilliant price & service

Excellent price on a Samsung A56 & delivery was very quick. I will use Zextons again.

9 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that you found an excellent deal on your Samsung A56 and that your order arrived quickly.

Providing competitive prices alongside fast, reliable delivery is exactly what we strive for, so it's wonderful to know we met your expectations.

Thank you for your kind words and for choosing Zextons. We truly appreciate your support and are delighted to hear that you would shop with us again.

We look forward to serving you in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Definitely recommend!

Very pleased with my purchase. Changing from iPhone to Samsung, found a new Galaxy A56 at a super competitive price on this website . I was delighted with prompt delivery, and the included protection package of case and screen protector. Definitely recommend!

8 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your wonderful 5-star review.

We're delighted to hear that you're pleased with your new Samsung Galaxy A56 and that you found it at a competitive price.

It's great to know that your switch from iPhone to Samsung has got off to a positive start and that you were happy with our prompt delivery service. We're also pleased that you enjoyed the complimentary protection package, including the phone case and screen protector.

Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and hope you enjoy your new Galaxy A56 for years to come.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Samsung A57

Ordered a Samsung A57 Monday afternoon, arrived via Royal mail Next day.
Plenty of communication from Zextons showing dispatch and tracking
Nice touch was the protection bundle of a gorilla glass type screen protector and a phone case
Althogether very happy with the purchase

8 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for your fantastic 5-star review.

We're delighted to hear that your Samsung A57 arrived the very next day and that you were kept informed throughout the process with our dispatch and tracking updates.

It's also wonderful to know that you appreciated the complimentary protection bundle. We like to add a little extra value for our customers with items such as a screen protector and phone case to help protect their new device from day one.

Thank you for choosing Zextons and for taking the time to share your experience. We're thrilled that you're happy with your purchase and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐

Beoordeeld met 4 van de 5 sterren

Great service but no charging cable…

Great service but no charging cable included- it said no adapter but there’s no cable either.
Fast delivery. Well packaged

7 juni 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Dear Customer,

Thank you for taking the time to leave us a review.

We're delighted to hear that you were pleased with our service, fast delivery, and the packaging of your order.

We apologise for any confusion regarding the charging cable. We understand how this may have been disappointing, particularly if you were expecting one to be included. We appreciate your feedback and will review the product information to ensure it is as clear as possible for future customers.

Thank you again for your valuable feedback and for choosing Zextons. We hope you enjoy your new device and look forward to serving you again in the future.

Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐

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