I wrote my first 5 star review about purchasing this phone on 26th June 2026, published on 29th. This is the follow up. I bought a samsung s24 ultra phone and after a few weeks it broke . . I believ... Toon meer

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Lees wat reviewers zeggen
Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies. I asked a question via email which was answered very quick... Toon meer
Well after declaring all details except battery health of phone model. It was returned with original box and unused earpieces. Priced at £10 value then on the receipt they declared it was an older mod... Toon meer
Bedrijf heeft geantwoord
I purchased an iPhone 16 for my husbands birthday, it was the cheapest price online. Ordering was easy, it was delivered just 2 days after ordering and came with a case and screen saver. Cannot fault... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele telefoon winkel
- ook in
- Computers en accessoires winkel
- Computerwinkel
- Mobiele telefoon recycle- en unlockservice
- Mobiele telefoon reparatiewinkel
- Mobiele telefoonaccessoire winkel
Over Zextons - Tech Store
Geschreven door het bedrijf
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Geschreven door het bedrijf

- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery

Contactgegevens
27 Church Street, WA10 1AX, St Helens, Verenigd Koninkrijk
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk

Free UK Next-Day Delivery
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A good first experience with Zextons
The Zextons website is easy to navigate, and my transaction was straightforward and trouble-free, as was the delivery. The product was good value and as described. I have now been using it without issues for a month.
Purchased an A57 phone
Purchased an A57 phone. Ordering and paying was easy. Delivery was quick, the package arrived undamaged. Not sure it was part of the deal but inside was a black case and screen protector, very handy to put me on until my jazzy case arrives. Great service. Well done Zextons.
Dear Zextons Team,
Dear Zextons Team,
I would like to extend my heartfelt gratitude and appreciation to everyone at Zextons for providing such an outstanding shopping experience. It is always refreshing to deal with a company that genuinely values its customers and consistently delivers excellent products and services.
Recently, I purchased an iPhone 13 Mini (Red) from your store, and I am extremely pleased with both the product and the overall experience. From the moment I placed my order, the entire process was smooth, transparent, and hassle-free. Your website was easy to navigate, and all the necessary product information was clearly presented, making it simple to make an informed purchasing decision.
I was particularly impressed by the professionalism and efficiency demonstrated throughout the order process. The communication regarding my purchase was timely and informative, keeping me updated every step of the way. This level of customer care gave me confidence and reassurance that I was purchasing from a trustworthy and reliable company.
The iPhone 13 Mini (Red) arrived securely packaged and in excellent condition, exactly as described. The quality of the device exceeded my expectations, and I truly appreciate the care taken to ensure that the product reached me safely. It is evident that Zextons places a strong emphasis on customer satisfaction and quality assurance.
I would also like to commend your customer support team for their responsiveness, professionalism, and willingness to assist whenever needed. Excellent customer service is one of the most important aspects of any business, and your team has certainly set a high standard.
Thank you once again for your dedication, honesty, and commitment to delivering quality products and exceptional service. My experience with Zextons has been highly positive, and I would not hesitate to recommend your company to friends, family, and anyone looking for reliable technology products.
I look forward to purchasing from Zextons again in the future and wish your company continued growth, prosperity, and success.
With sincere appreciation and gratitude
Great service
Super fast delivery, phone is in pristine condition and was really easy to set up.
Great price, fast delivery, good communication
Great price for new phone. Fast delivery. Lovely surprise to receive a free case and screen protector. Will definitely use this Company again and highly recommend.
very quick service
Zextons 💯
Never heard of this company before and I checked trustpilot prior to purchase to be safe. Zero problems with delivery and phone was boxed, sealed and brand new and I would recommend Zextons 👌
iPhone 16
ordered iPhone 16, delivery next day as promised, so far I'm very happy and can't say anything bad about the company.
Lovely condition
Lovely condition
All works perfectly
Delivered next day
Trouble free transaction
iPhone 17
Had been looking on & off for a few weeks for a new phone, so by chance I found Zexton’s. Tbh I was little apprehensive as you are with refurb phones. Gave them a call the guy answered the questions felt satisfied with the answers. Brought the phone straight away. Phone came next day, so far no complaints. Also came with a cover & screen protector. Phone seems to be brand new & a great price.
Glad I bought with them instead of Amazon. I did have hesitations but bought with…
I did have hesitations but bought with my credit card so I’d be insured just in case. The delivery came next day even during the sales and everything was new and it’s working so I’m glad I bought with them and saved a lot of money!
Good communication
Good communication, swift product delivery and all is well at this time with my new phone
Samsung A57
Samsung A57 - great price, prompt delivery, nice touch supplying a phone case & screen protector. Very satisfied overall 😊.
I couldn’t be more happy about my…
I couldn’t be more happy about my purchase. I was looking to get an iPhone 15 and Zextons had the best price. They deliver the item the next day. I was very happy to find a gift with my phone. Thanks for that!
Purchased 2 phones
Purchased 2 phones. Galaxy s26 ultra (refurbished) and iphone 16 (new). Bought it cheaper than other retailers and well packed. Highly recommended!
Unfortunately I can only give 1 star at…
Unfortunately I can only give 1 star at the most. I paid for a phone 4 days ago , expecting delivery today. Instead I got an e mail saying order cancelled due to them not having stock. I Then received an email saying I'd requested a refund, not true. I've now got to go on holiday with no phone and no money to buy elsewhere because I'll have to wait for my refund. Although this could be innocent, it could also be a scam. 100% dissatisfied.
I am so impressed with this company
I am so impressed with this company. They emailed me back straight away when I had a question, shipped out my item same working day and it arrived next day before 1pm, i even got a free phone case and screen protector with my phone. The price was also amazing. I will always use and recommend this company from now on.
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