I wrote my first 5 star review about purchasing this phone on 26th June 2026, published on 29th. This is the follow up. I bought a samsung s24 ultra phone and after a few weeks it broke . . I believ... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies. I asked a question via email which was answered very quick... Toon meer
Well after declaring all details except battery health of phone model. It was returned with original box and unused earpieces. Priced at £10 value then on the receipt they declared it was an older mod... Toon meer
Bedrijf heeft geantwoord
Great price Vs others stores. Delivered as quick as could have been expected after a bank holiday weekend and as a bonus, received a free case and screen protector. Could just do with some better coms... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele telefoon winkel
- ook in
- Computers en accessoires winkel
- Computerwinkel
- Mobiele telefoon recycle- en unlockservice
- Mobiele telefoon reparatiewinkel
- Mobiele telefoonaccessoire winkel
Over Zextons - Tech Store
Geschreven door het bedrijf
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
.png&w=640&q=85)
Apple iPad 8th Gen (2020)
Samsung Galaxy S25 Ultra
Apple iPhone 12 (Unlocked)
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Geschreven door het bedrijf
- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery
Enjoy free and fast UK delivery on every order!
All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.
Contactgegevens
27 Church Street, WA10 1AX, St Helens, Verenigd Koninkrijk
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk
Free UK Next-Day Delivery
4,7
Uitstekend
999 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your kind review!
We're delighted to hear that you were happy with our communication and prompt delivery. Providing excellent customer service and ensuring orders arrive quickly are always our top priorities.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Great Service
Ordered phone late afternoon and arrived next day, great delivery.
Also price was £150 cheaper than major retailers.
28 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that your phone arrived the very next day after ordering and that you were happy with both our fast delivery and competitive pricing. Knowing we could save you £150 compared to major retailers makes your feedback even more rewarding.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Mobile A57 as described
Mobile A57 as described, new, boxed and prefect. Delivered in two days from order. Very pleased with the whole transaction.
28 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that your Samsung Galaxy A57 arrived exactly as described—brand new, boxed, and in perfect condition. It's also great to know that you were pleased with the quick delivery and your overall shopping experience.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Great service
Great service, everything was as it said it was going to be so I can definitely recommend zextons tech store to everyone.
27 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that everything met your expectations and that you had a great experience with us. Your recommendation means a great deal to our team and is truly appreciated.
Thank you for choosing Zextons. We look forward to serving you again in the future!
Kind regards,
Zextons Team
Great service and product. Will definitely use this company again.
Great service and product. Really fast delivery.
27 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you were happy with both your product and the service you received. It's great to know that your order arrived quickly and that you'd choose Zextons again.
Thank you for your support. We truly appreciate your recommendation and look forward to serving you again in the future!
Kind regards,
Zextons Team
This is what customer service should always be like.
Zextons delivered what they said they would, when they said they would and for a good price. When I contacted them for clarification on an issue they responded quickly and politely.
A good service.
22 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that we delivered on our promises and that you were pleased with both our pricing and service. It's especially rewarding to know that our customer support team was able to respond quickly and provide the clarification you needed.
Providing reliable service and excellent customer care is exactly what we strive for, so your kind words mean a great deal to us.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your kind review!
We're delighted to hear that you were happy with our service. Your feedback means a lot to us and motivates our team to continue providing the best possible experience for our customers.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you had a smooth experience from purchase through to delivery. Keeping our customers informed every step of the way and providing fast, reliable service are priorities for us, so it's great to know we met your expectations.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
My new mobile phone
In advance of purchasing my phone I had an extremely helpful online chat with one of their representatives. I then purchased my phone and it was delivered the following day and it was lovely also to receive a cover for it. Thank you to you all for making the experience extremely streamline and dealing with my request so efficiently regards Lindsey
8 juli 2026
Antwoord van Zextons - Tech Store
Hi Lindsey,
Thank you so much for your wonderful review!
We're delighted to hear that our team was able to help you during your online chat and make choosing your new phone an easy experience. It's also fantastic to know that your phone arrived the very next day and that you enjoyed the complimentary phone cover.
Providing helpful customer service, fast delivery, and great value is exactly what we strive for, so your kind words mean a great deal to us.
Thank you for choosing Zextons. We truly appreciate your support and hope you enjoy your new phone!
Kind regards,
Zextons Team
Great value and service
Great service the product was dispatched quickly and delivered on time by Royal Mail tracked.
The product was as advertised and great value.
I would highly recommend Zextons
21 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with our service, fast dispatch, and reliable Royal Mail delivery. It's also great to know that your phone arrived exactly as described and that you found it to be excellent value for money.
Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Ordered it at about 4pm and the postman…
Ordered it at about 4pm and the postman delivered it the very next day, so excellent there. However, I ordered a free EE SIM with my blower and they didn't include one in my package, so no 5 stars.
Close, but no cigar ...
Zextons called. They are sending me my errant SIM. :)
21 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you for taking the time to leave your review and for updating it.
We're delighted to hear that your phone arrived the very next day and that you were pleased with the speed of our delivery. We also appreciate you bringing the missing EE SIM to our attention, and we're glad our team was able to contact you quickly and arrange for it to be sent out.
Thank you for your patience and understanding. We truly appreciate your support and hope to have the opportunity to earn that fifth star in the future!
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you were pleased with our customer service and that your iPhone 16 was delivered the very next day. Providing helpful support and fast, reliable delivery is exactly what we strive for.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Samsung A 26 Galaxy mobile phone
Great product,very good price and very quick delivery.
19 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with your Samsung Galaxy A26 and that you found it to be great value for money. It's also fantastic to know your order arrived quickly.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi Cailin,
We're sorry to hear about your experience.
We've checked our inbox thoroughly but haven't been able to locate any emails from the email address you provided. It's possible there was a delivery issue or the messages didn't reach us.
We'd really like the opportunity to help resolve this for you. We've also sent you an email directly, so please check your inbox (and spam/junk folder if necessary) and reply with your order number or details of the issue.
We look forward to hearing from you and resolving this as quickly as possible.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with your new phone and that it arrived quickly. It's also great to know you appreciated the complimentary protection bundle—we're glad it made your purchase even better.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Speedy delivery
Bought new A37. Arrived on time. Great price compared to the market. I would highly recommend them. I am v pleaaed with my purchase.
11 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that your Samsung Galaxy A37 arrived on time and that you were pleased with both the price and the overall service. Providing great value and fast, reliable delivery is exactly what we strive for.
Thank you for your recommendation and for choosing Zextons. We truly appreciate your support and hope you enjoy your new phone!
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
We're sorry to hear that you haven't received your order.
We've checked the tracking information, and it shows that the parcel was collected from our dispatch centre and is currently with Royal Mail. The proof of delivery image is not yet available, which usually means the delivery has not been completed or the tracking has not yet been fully updated.
Please allow Royal Mail a little more time to update the tracking. If you still haven't received your parcel by the end of the expected delivery timeframe, please let us know and we'll be happy to investigate this with Royal Mail and help resolve the issue as quickly as possible.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you for your great review!
We're delighted to hear that you were happy with our competitive pricing and next-day delivery. Providing excellent value and fast, reliable service is what we strive for every day.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you for your wonderful review!
We're delighted to hear that you were happy with our great prices and next-day delivery. Providing excellent value and a fast, reliable service is exactly what we strive for.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Good phone at good price. Well done, Zexton's.
Very good price and very good service from Zextons. Website easy to use and phone arrived on the date expected. Condition good-as-new. Appreciate the extras included : case, screen protector, etc.
I would have given 5 stars but deducted one because the model I received turned out to be of U.S. origin and this wasn't mentioned on the sales page or during the purchase process. I was expecting to have problems with the phone (Google's warnings!) but have found everything seems to be working and there are no connection issues. All updates seem to have been received from Samsung.
I will recommend Zexton's to others.
Model: Galaxy S23 Condition: Excellent.
2 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you for taking the time to leave such a thoughtful and detailed review.
We're delighted to hear that you were pleased with the price, the condition of your Galaxy S23, our easy-to-use website, and the included extras such as the case and screen protector. It's also great to know that the phone is performing well and that you've experienced no issues with connectivity or software updates.
We also appreciate your feedback regarding the device's origin. Customer feedback like yours is invaluable and helps us improve the information we provide to ensure a clearer purchasing experience.
Thank you for recommending Zextons to others. We truly appreciate your support and hope to have the opportunity to serve you again in the future.
Kind regards,
Zextons Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.