I wrote my first 5 star review about purchasing this phone on 26th June 2026, published on 29th. This is the follow up. I bought a samsung s24 ultra phone and after a few weeks it broke . . I believ... Toon meer
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Lees wat reviewers zeggen
Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies. I asked a question via email which was answered very quick... Toon meer
Well after declaring all details except battery health of phone model. It was returned with original box and unused earpieces. Priced at £10 value then on the receipt they declared it was an older mod... Toon meer
Bedrijf heeft geantwoord
Great price Vs others stores. Delivered as quick as could have been expected after a bank holiday weekend and as a bonus, received a free case and screen protector. Could just do with some better coms... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele telefoon winkel
- ook in
- Computers en accessoires winkel
- Computerwinkel
- Mobiele telefoon recycle- en unlockservice
- Mobiele telefoon reparatiewinkel
- Mobiele telefoonaccessoire winkel
Over Zextons - Tech Store
Geschreven door het bedrijf
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
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Apple iPad 8th Gen (2020)
Samsung Galaxy S25 Ultra
Apple iPhone 12 (Unlocked)
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Geschreven door het bedrijf
- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery
Enjoy free and fast UK delivery on every order!
All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.
Contactgegevens
27 Church Street, WA10 1AX, St Helens, Verenigd Koninkrijk
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk
Free UK Next-Day Delivery
4,7
Uitstekend
999 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Amazing service
So glad i used this website to replce my phone, it worked out a lot cheaper than buying new and tou really cant tell, the phone is so fast and without a single mark or setback. Highly recommend (:
9 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your amazing 5-star review!
We're delighted that you chose Zextons for your replacement phone and that you're so pleased with both the condition and performance of the device.
It's especially great to hear that you were able to save significantly compared with buying brand new, while receiving a phone that looks and performs so well. That's exactly the value we aim to provide with our quality refurbished devices.
Thank you for your recommendation and for putting your trust in Zextons. We truly appreciate your support and hope to welcome you back again in the future.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Excellent price and service
I normally take things that pop up on my FB feed with a pinch of salt, but having viewed a couple of reels and read other reviews, I rang Zextons and was assured..They also answered my email query quickly and clearly. My new phone arrived as promised along with a protection bundle which was a great little bonus, considering their price was by far the best I could find..thank you..
8 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic 5-star review and for giving Zextons a chance.
We completely understand being cautious when discovering a new retailer through social media, so we're especially pleased that our reviews, videos, and direct communication gave you the confidence to order with us.
It's wonderful to hear that our team answered both your phone and email queries clearly, and that your new phone arrived exactly as promised. We're also glad you enjoyed the complimentary protection bundle — a little extra value to go alongside the competitive price.
Thank you for trusting Zextons and for sharing your experience. Feedback like yours helps other customers feel confident when discovering us for the first time.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Good seller I bought 2 phones from them…
Good seller I bought 2 phones from them no issues
27 juni 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic 5-star review and for choosing Zextons not once, but twice!
We're delighted to hear that both of your phone purchases went smoothly and that you experienced no issues. Repeat customers are one of the greatest compliments we can receive.
We truly appreciate your trust and support and look forward to serving you again whenever you're ready for your next device.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your 5-star review.
We're delighted to hear that everything arrived on time and that you were kept well informed throughout the process.
Clear communication and reliable delivery are an important part of the service we aim to provide, so it's great to know you had a positive experience with Zextons.
Thank you for choosing us. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Iphone16 brand new
Iphone16 brand new best price out there and delivered next day brilliant service also complimentary case and screen saver. What’s not to like fully deserved 5 star rating
11 augustus 2026
Review zonder uitnodiging
Return policy is not clear
Return policy is not clear. I wasn't refunded with the full amount cause I opened the box and used the phone to test it. What's the point of return something if you can't actually see the product?
4 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for taking the time to share your feedback.
We're sorry that our returns conditions were not as clear to you as they should have been when you placed your order. We understand your point and appreciate why receiving a deduction from your refund would be disappointing.
For products sold as brand new, once the manufacturer’s seal has been broken and the device has been opened and activated, its resale condition and value can be affected, as we can no longer sell it to another customer in the same unopened, brand-new condition.
Our return conditions for brand-new devices, including the applicable deductions, are set out in Section 16 of our Terms & Conditions. However, we take your feedback about the visibility and clarity of this information seriously and will review how these conditions are communicated during the purchasing process.
If you would like us to review the calculation of your refund or believe a deduction has been applied incorrectly, please contact our customer service team with your order number and we will be happy to look into it.
Kind regards,
Zextons Customer Support Team
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your 5-star review.
We're delighted to hear that your order arrived the very next day and that the item was exactly as described.
Fast delivery and accurate product descriptions are key parts of the service we aim to provide, so it's great to know we met your expectations.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
First Class
Excellent service phone delivered next day, even though it was Saturday. Phone all sealed and exactly as described.
7 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your brilliant 5-star review.
We're delighted to hear that your phone arrived the very next day, especially on a Saturday, and that it reached you sealed and exactly as described.
Providing fast, reliable delivery and ensuring our customers receive exactly what they ordered is at the heart of the service we aim to provide.
Thank you for describing our service as “First Class” — that means a great deal to the entire Zextons team.
Thank you for choosing Zextons. We hope you enjoy your new phone and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Very prompt delivery
Very prompt delivery, item exactly as described, would definitely use again
6 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic 5-star review.
We're delighted to hear that your order arrived promptly and that the item was exactly as described.
It's especially great to hear that you would choose Zextons again — repeat business and customer trust are among the best compliments we can receive.
Thank you for choosing Zextons and for sharing your experience. We look forward to serving you again in the future.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Fabulous service
Fabulous service. Great price and super quick delivery. Also sent a protective case and screen protector which was unexpected but most welcome
4 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fabulous 5-star review!
We're delighted to hear that you were pleased with the price, speedy delivery, and overall service you received from Zextons.
It's also wonderful to know that the complimentary protective case and screen protector were a welcome surprise. We like to include these little extras to add even more value and help protect your new device from day one.
Thank you for choosing Zextons and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Order process easy and mobiles appear excellent
Two refurbished mobiles were ordered. The prices were very competitive, the phones arrived within 24 hours, and the cases/protective coverings were unexpected bonuses. We hadn't heard of Zextons until 48 hours ago but would highly recommend them to other potential buyers.
4 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic 5-star review and for putting your trust in Zextons.
We're delighted to hear that both refurbished phones arrived within 24 hours, offered excellent value, and have met your expectations. It's also great to know that the complimentary cases and screen protection were a welcome surprise.
We especially appreciate your recommendation considering you had only discovered Zextons 48 hours earlier! Earning the confidence of a new customer so quickly means a great deal to our team.
Thank you for choosing Zextons for both of your devices. We hope you enjoy them and look forward to welcoming you back in the future.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
2nd purchase in 3 weeks
Hi,3 weeks ago I purchased a samsung galaxy a57 5g for my wife and I was so impressed with your service and the price of the phone that even though I wasn't ready to upgrade at your prices I couldn't resist purchasing a samsung galaxy s25 ultra 256gb phone with which I am over the moon. One thing I should let you know about is that the free screen protector you supplied with the phone is too thick.I have tried everything conceivable suggestion but it is just to thick,the fingerprint sensor will never work with this.This is not a complaint, just an observation. Many thanks for the phone,I cant see me ever buying from anyone else.Mal
7 augustus 2026
Antwoord van Zextons - Tech Store
Dear Mal,
Thank you so much for your fantastic review and, most importantly, for choosing Zextons for a second time in just three weeks!
We're delighted that your experience purchasing the Galaxy A57 for your wife gave you the confidence to return for your own Samsung Galaxy S25 Ultra. Hearing that you're “over the moon” with your new phone is exactly the kind of feedback our team loves to receive.
We also really appreciate your comments regarding the complimentary screen protector. Thank you for pointing this out — we'll pass your feedback on to our team and review the compatibility and thickness of the protectors we supply, particularly with devices that use an in-display fingerprint sensor.
And thank you for saying you can't see yourself buying from anyone else — that's an incredible compliment. Earning a customer's trust and repeat business means a great deal to us.
We hope both you and your wife enjoy your new Samsung phones, and we look forward to welcoming you back to Zextons in the future.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Excellent value and quick delivery
Excellent value and quick delivery. A pleasant surprise to find a protection kit included.
2 augustus 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were pleased with the excellent value and speedy delivery of your order.
It's also wonderful to know that the complimentary protection kit was a pleasant surprise. We like to add these little extras to help our customers protect and enjoy their new devices from day one.
Thank you for choosing Zextons and for sharing your experience. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
I ordered the phone
I ordered the phone, it was at a competitive price, well packaged and I was kept updated on dispatch and delivery, excellent service.
29 juli 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your excellent 5-star review.
We're delighted to hear that you were pleased with the competitive price, secure packaging, and communication throughout the dispatch and delivery process.
Keeping our customers informed every step of the way while providing great value and reliable service is exactly what we aim for.
Thank you for choosing Zextons and for sharing your experience. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
I was really happy with the…
I was really happy with the communication, customer service and speed - many thanks
5 augustus 2026
Review zonder uitnodiging
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your wonderful 5-star review.
We're delighted to hear that you were happy with our communication, customer service, and the speed of your order. Keeping our customers informed and providing a smooth, efficient experience from purchase to delivery is very important to us.
Thank you for choosing Zextons and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Good price and really quick delivary
Good price and really quick delivary. Received a phone cover and screen protector as well. Not sure weather complimentary or mentioned in the product details. Either way, it was a nice gesture
27 juli 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your fantastic review.
We're delighted to hear that you were pleased with our competitive pricing and speedy delivery.
We're also glad you enjoyed the phone cover and screen protector included with your order. These are complimentary extras from Zextons on selected purchases — our little way of adding some extra value and helping protect your new device from day one.
Thank you for choosing Zextons and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team ⭐⭐⭐⭐⭐
Superb service
Superb service. Ordered in the afternoon, near to 3pm, and my phone arrived next day. You can't get better than that! 5*
31 juli 2026
Antwoord van Zextons - Tech Store
Dear Customer,
Thank you for your superb 5-star review!
We're delighted to hear that you placed your order close to 3pm and still received your phone the very next day. Fast, reliable delivery alongside excellent value is exactly the experience we aim to provide.
Your comment, “You can't get better than that!”, really made our day.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Customer Support Team
Bang on very please
30 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your kind review!
We're delighted to hear that you're very pleased with your purchase. Your satisfaction means a lot to us, and we're glad we could provide you with a great experience.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you found our service quick, efficient, and competitively priced. Providing great value and a smooth shopping experience is exactly what we strive for.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
All went all and delivered quickly and…
All went all and delivered quickly and packaged great.
28 juli 2026
Antwoord van Zextons - Tech Store
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that everything went smoothly and that your order arrived quickly and was well packaged. We always aim to provide a reliable service and ensure every order reaches our customers in perfect condition.
Thank you for choosing Zextons. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Zextons Team
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