Zoonfamily Reviews 21

This company is scam,don't use them.I ordered Non-invasive Blood Glucose meter and received pulse rate and oxygen level.They charged my 37 dollars for that.I want to note this company is doing same shady business.Absolute garbage.

Do not use this company for anything they ripped me off for $37 for a nonstick blood glucose monitor when it got here it was a blood oxygen oximeter I have sent them two different emails and I’m not hearing from them and the pulse oximeter was made so cheaply it probably cost $.99 or less it was shipped to me from NY by one of their folks who do that for them. Can’t find the person who is named Bin Bin Chen . After reading the rest of the reviews very unhappy because I doubt I’m gonna get any response from them I will be reporting them, however, and I will get my money back by Hook or crook. China hates us obviously.

Awesome Birthday Gift – Great Product & Service!

I bought the Zoofamily walkie talkies as a birthday gift for my little brother, and he’s absolutely thrilled! 🎁 The design is super fun and kid-friendly, and the quality is really impressive – sturdy, clear sound, and easy to use.

I had a quick technical question, and Victoria from the team was super helpful and kind – great customer support!

Highly recommended if you’re looking for a fun and reliable gift for kids. 💬🚀

Placed an order it was not delivered to my house. Was told to ask my neighbors .The pictures the delivery service sent me was not my house.Have not received my package or my payment This place is a scam do not order from them

We purchased the New High-Precision Non-Invasive Blood Glucose Meter assuming it was a blood sugar diabetes measuring instrument based on the advertising. It is a scam. It measure pulse rate and oxygen level (maybe). The company is actually a soppier of pet items. The delivery took something like 2 months to arrive. Don't touch this fake item.

I just have a couple things to point out. I just placed an order for two 16Tb SSD drives. I want to note that this company is doing some shady business. They charged me more than quoted, $97.61 instead of $95.70 on the invoice. Then they did something really suspicious. I read other reviews that people tried to get refunds but PayPal wouldn't play ball. I don't like giving even PayPal info to shady companies so I used another card I never use. They charged the card more like I said, then they sent a fake PayPal email invoice to the email I provided which isn't the email my PayPal has. It looked legitimate and everything with links to contact them and open account. They also put a timer on the ordering page to rush you into using the PayPal option, I think so you'll use this fake email to get your money back if something goes wrong. I think if you do that youre talking to them snd thus will never get your money back because youre not actually taljing to Paypal. First, if you used PayPal don't trust this fake email to contact PayPal, login through your browser or app. Second, they will charge more, for me it was only a couple dollars so I let it go because the item was so cheap (assuming they work halfway decent). These guys are doing shady stuff, I should immediately cancel the order and dispute the charge but I'm curious if the items come from China and if they work at all. It might be $100 lost but I wanted to let others know in case you don't want to get involved with shady operating companies like this. This is the kind of stuff that is bringing the world down. If a business does bad business or sells cheap garbage products, the customer should have the right to return product and get a refund. This company is trying to take away your ability to do that, that's like a monopoly, you have no other option so they don't have to try harder. I'll update my review when I get the products and let you know how they work and how long it took me to get them.
UPDATE: Absolute garbage. The drives I ordered came in a reasonable time. And at first they did work, I was surprised. Until they didn't, I wasn't very surprised. I made the mistake of hooking one of them directly to one of my phones. It seemed to work at first until folders I moved to it either magically disappeared or lost all the files in it. I thought this was the phone app I was using causing it. So I connected the first drive to a computer and performed scandisk to check all the sectors. It took three weeks (no surprise, slow 16TB drive) but it checked most of it okay. So then I plugged my phone into the computer and the phone wouldn't connect anymore. The drive had flinched the phone so it won't give permission to the computer to access internal storage anymore. Then I found a way around that by sending all files to another Android device and connecting that to a computer. All files I moved to the first drive and second drive I bought, will be there for the session you moved them there. As soon as you disconnect the drive safely and connect it again a few days/weeks later, folders are gone or files are gone. The drive complains of corrupt data the moment you plug in the drive. I was using Windows 11 and windows 10 for this process. So waste of money, learning experiment. And absolute pieces of garbage. If they were cheap because they were so slow that would've made sense, I was only using them as a backup drives. But complete lack of storage integrity is useless. They are quite small, the size of a vape pen, it would've been nice to use regularly and keep with me to augment my phone storage. And they were cheap enough to have two, one for backup of the first. Oh well.

Product received is not product ordered. Glucose, oxygen and heart rate monitor is in truth an oxygen and heart rate monitor only.

This Chinese based company provides cheap and falsely advertised products. I purchased a 16tb SSD which was advertised at providing a 500 mb/sec read/write capability. Realistically it provided only 18 mb/sec read/write capability. To fill the disc it would take over 100 days to fill. This company should be avoided

Non invasive glucose monitor is waste of money. Cheap construction with no cover over batteries. no readable manual. DO NOT PURCHASE THIS PRODUCT. Very poor product in every way. Very displeased and disappointed with this company. Borders on scam quality. BEWARE!!!!!!

Placed an order back in January and still haven't received the bike seats. I have contacted them at least 5 times and each time they provide some sort of tracking information that I can never verify. I have asked for a refund on multiple occasions and they never do...it's always some excuse. It sad that I didn't read the reviews before placing my order.

I ordered a tracker for my pet. I read the details of the product and it sounded perfect. I went ahead and ordered it. I never received confirmation of my order so I thought I had been scammed. It did eventually arrive but with no paperwork. To make a long story short, the item did not work with my device. I had to go through paypal for assistance since I didn't know how to contact these folks. I asked to return the item, but the person at this company was indignant that I went through paypal. I continue to receive instructions on how to set-up the device although I am telling them It does not work with my device. Very shady.

This place is trash along with pay pal it’s been almost 20 days haven’t received my package and they said it was delivered and they will not refund my money

Terrible collars that are basically torture devices for pets.

Unreliable.

Anyone buying these products should be thoroughly ashamed of themselves, just train your dog the proper way.

Dog collar shocked my poor dog continually. Had to catch her to get collar off. Collars went off continuously all night on porch until battery finally died. Will never buy from them again.

Another unhappy customer, the dog fence does not work. these clowns want a video before they will refund my money. On top of that they turned it into a PayPal charge on my credit card. It also took over 2 weeks to get something that DOES NOT WORK! and to top it off, they have no facility in the USA. Good luck getting your money back! And now the bank sided with them. I cancelled accounts with the bank as well.

I am in the process of trying to get credit & return dog collar & kit. I am
In the process of trying to return for money. We’ll see
1) wire is useless. It’s thin like a thread and won’t hold up.
2) transmitter is cheap but works. Red pinch terminal for wire fell apart in my hands inserting the wire.
3) Collar is lacking. If you take the unit by hand & wave move with it in the safe zone it will emit annoying beeps into you stop moving.
4) the radio in the collar does not appear
To have an omnidirectional antennae instead it acts like a unidirectional antenna. IE. If the antenna is perpendicular to the signal wire it starts warning at a much different distance than if the antenna is parallel to the signal wire. If dog is wearing he doesn’t know what is going on- confusing your dog.
5)if you have enough yard that you can allow about a 10’ sensing zone on each wire & still have room for the dog to play it could work in that scenario, but I still question that I would still buy one. It’s a cheap knockoff in my opinion & to be fair I don’t have a lot of hope on getting help from Zoonfamily in these issues.0

I'm very upset you charged our credit card then requested to have palpay which we didn't but guess we set it up. We would like our order now.

This place is a total scam, do not buy anything from them, they’re responses are ignorant and refuse to refund any money.
I feel like a total a$$ buying from these scam artist. They’re webpage is put together pretty good, like they are a good company, total fraud. STAY AWAY FROM ZOON FAMILY

DON’T BUY! Complete waste of money, the product didn’t work and they refused to refund me even after requesting a video of the issue, which I sent and they even apologized for the defected product but wouldn’t provide a full refund. Definitely not worth trying this out.

Product is total junk. Better off paying an extra $100 and going to pet smart or similar.
Customer service = -10