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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

You will definately lose money with Zulutrade. However carefully you choose traders to follow, each one will eventually experience a sudden and large loss which will more than reverse all gains. This... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not use Zulutrade.... The leaders may look profitable but eventually they all have lossess that are not managed at all so they can wipe out your account. The platform is also extremely buggy it ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very bad rip off The first impression is very professional but do not be fooled you can not make money with Zulutrade you pay about 60% fees and does not notice it because they are deducted dir... Toon meer

Beoordeeld met 1 van de 5 sterren

My account as provider not accurate data every trade i have to ask to change my calculate in my dashboard my account 80% profits and in my dashboard 0.15% with 13%DD and ranked as risk 5 i think team... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Geschreven door het bedrijf

We offer a powerful copy trading platform where investors like you seamlessly copy the strategies of expert traders at no cost, regardless of your time or skills. On our platform, you can easily filter our Expert Traders according to ROI, assets traded, ZuluRank, and much more, while expert traders get rewarded for each trade copied. It’s a win-win situation, and the best part is, you always have full control of your investments. Why should you trust us with your investments? We stand out because of our top-quality expert traders, a community of like-minded investors, and a user-friendly platform that makes investing simple. Everything is designed to work together to help you succeed. We didn’t just join the copy trading revolution - we built it. For 17 years, ZuluTrade has been leading the way, empowering millions of investors and expert traders across 150+ countries. Join the ZuluTrade community today and take the first step toward smarter investing.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

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1,3

Alle reviews

(94)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I can hardly tell what went wrong here…

I can hardly tell what went wrong here and reading negative reviews from others, I think it’s hard to see consistent companies
nowadays except for CMX trading platform, now have truly seen reasons to appreciate their values even more. Considering how they handle my withdrawal with good returns.

17 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

for me these are scammers

for me these are scammers. i was there as a trader and not only was my share paid out, but fees were also deducted after rejection. completely dubious for traders, use mql or signalstart instead.

29 augustus 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi!

We're sorry to hear that you faced such an experience. We request you to please reach out to our customer support team directly with your account details and specific details regarding the issue that you have mentioned. This will help us thoroughly investigate the situation and ensure that your case is handled promptly and fairly.
You can reach our support team via live chat on our website or also email us at support@zulutrade.com. Alternatively, you can also reach out to support by phone at +30 2130176499.

Best regards,
ZuluTrade Team

Beoordeeld met 5 van de 5 sterren

Effortless

The platform is straightforward and meets my trading needs so far. Hope the experience remains the same in future as well.

22 april 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi Onny!

Thank you for your encouraging feedback! Good to hear that your experience with ZuluTrade has been effortless.

Regards
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Worst Copy Service ever. Stay away!

Unfortunately, I have had very bad experiences with ZULU Trade. I am a professional trader and have more than 15 years of experience in FX trading. I am ranked as one of the TOP traders on many platforms. Unfortunately, ZULU Trade is the only platform that does not manage to correctly calculate the simplest evaluation criteria of an account. FOR EXAMPLE: The maximum draw-down of my account is calculated completely wrong. And the best thing is: It changes daily with the number of trades. Signal followers cannot rely on the fact that the displayed max. draw down is really the maximum draw down during the entire account life. My profit curve is also displayed completely incorrectly. Some trades are not taken at all. Some are counted as negative when they were positive, etc. The problems are endless. And first of all: My strategy is neither a high speed scalping strategy nor a very spread sensitive strategy. I open my trades with plenty of room to breathe and room to take profit. As this is position trading, speed and spread play a subordinate role here. And yet ZULU Trade seems to lag in such a way that followers don't really get the results I have and can't even begin to form a judgement about my hisotry. That is a great pity. ZULU Trade has lost a very good trader in me.

I hope this is a warning to all signal providers and copiers who are considering getting involved with ZULU Trade.

18 april 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi Ben! We apologize for any inconvenience you may have experienced.

We have escalated this matter to the concerned team and they are actively working to resolve the issue as quickly as possible. We assure you that this matter has our utmost attention, and we are committed to providing you with a resolution promptly.

We appreciate your patience and understanding on this matter.

Thanks
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Very Very BAD Technical Team (updated)

They can not connect my real and funded FXview account for 2 days.

I have been contacting the support desk but they are always telling me that they forward the issue to the relevant department.

But, in the end nothing happens. I am not updated with the recent progress of my issue.

If you register to their web site and if you are in trouble for some reason - forget about help.

Very, very bad technical assistance.

UPDATE on 04/19/2024: The problem is still here and not solved despite they contact me with email and explain the problem and I did everything they said.

Their system is not capable of understanding this issue and advise accordingly. This is one.

Secondly, Zulutrade tech-team is not capable enough to fix such problems, which 100% resulted from the deficiencies in their web site.

Thirdly, Still after I have done what they said the problem is not solved yet.

It is just how unbelievable how difficult to fix such problem.

Can you imagine how it will be difficult if you have more serious problems after registration!

8 april 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi Nicoletta! We apologize for any inconvenience you may have experienced.

Please note, after conducting a thorough investigation, we found that our support team has been in contact with you and is actively assisting with your inquiry.

We have been informed that you recently updated your email address and have successfully registered with our platform using the new email address.
The team has communicated with you regarding this update and confirmed that you may proceed with connecting your account with new email address.

Moreover, we have processed your request to disable the account linked to the previous email.

If you have any further questions or require additional support, please feel free to reach out to our support here: https://www.zulutrade.com/help-center.

Thanks
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Copy trading doesn't work

Copy trading doesn't work. Don't spend any efforts. Contacted CS and I was assured it will be fixed in 24h. Spoiler alert - it wasn't.

22 februari 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi! We're sorry to hear that you faced such an experience. It's not the experience we wish to create for any of our customers. Please share your registered contact or account details here or email your account details to support@zulutrade.com along with the issue you are facing; we'll have this looked into.

Best regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

They have stopped replying to my…

They have stopped replying to my emails, profile hasnt been updated since december 2023.
Very strange behavior by the customer service and i haven't seen delays in the response as im with them since 2010.

8 januari 2024
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi Muhammad! We're sorry to hear that you faced such an experience. It's not the experience we wish to create for any of our customers. To assist you further, could you please provide your account ID or registered email here, or reach out to us via email at support@zulutrade.com? Rest assured, we are committed to addressing and resolving any issues you may have.

Best regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Delayed withdrawals

Disappointed with the service on here, from delayed withdrawals to unprofessional customer service. It’s a stark contrast to the professionalism I’ve experienced with EAŠŸßEE where issues are addressed promptly. A reliable platform makes a world of difference in trading.

26 november 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi!

We're sorry to hear that you faced such an experience. We request you to please reach out to our customer support team directly with your account details and specific details regarding the issue that you have mentioned. This will help us thoroughly investigate the situation and ensure that your case is handled promptly and fairly.
You can reach our support team via live chat feature on our website or also email us at support@zulutrade.com. Alternatively, you can also reach out to support by phone at +30 2130176499.

Best Regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Copy trading is not trustful and disconnect sometimes

Copy trading is not trustful. Disconnections occurs and support says that "temporary disconnection may occur due to various reasons such as bad internet connection, broker maintenance, connectivity issue...".
After that, they just ask you to do support yourself "In case you notice this issue occurs again, or you have any more issues or questions please contact us immediately."
To summarise :
- Copy trading disconnect and you know nothing. No almert for disconnected account for you and the leader. No alert by mail, nothing
- You have to contact leader to close yourself missing trades ...
- You can have a look all day if this works and open a ticket so you do yourself the support ...

Will find a more trustful plateform, this is very limited and I lost all trust .. and money because trades were not closed correctly.

20 oktober 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi! We're sorry to hear that you faced such an experience. It's not the experience we wish to create for any of our customers. We would request you to share your registered contact details; we'll have this looked into.

Best regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

The worst App ever

The worst App ever. These guys are fraud and scammers.
My name is Kennedy Muange

Two months ago, i told these guys to stop deducting money from my account cuz I'm not interested in their services anymore. They didn't stop. Also i tried to cancel my subscription and it never worked. Please refund my money.
This is the third time they are doing this even after I told them I disabled my account.

Here is their recent receipt which they sent today 8/11/2023

'Hello Kennedy,

Thank you for using the 1 strategy! We've successfully processed your payment of 10.0 USD.

You can access your subscription information from your settings page. If you have any further questions please visit our help center or contact support.'

They did this some few minutes ago.

22 mei 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi! We're sorry to hear that you faced such an experience. It's not the experience we wish to create for any of our customers. We would request you to share your registered contact details or email your account details to support@zulutrade.com; we'll have this looked into.

Best regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

No compensation

After Zulutrade couldn't restore the connection for a week and I lost 700 euros, nothing was compensated, in fact I didn't even get a response to my request for compensation.

Update.

You should have looked when I sent an email, now it's too late. I closed everything and took the money off. This way you lose more customers if you only respond when it is mentioned on trustpilot

29 mei 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hello,

Hi Harry! We're sorry to hear that you faced such an experience. It's not the experience we wish to create for any of our customers. We would request you to share your registered contact details or email your account details to support@zulutrade.com; we'll have this looked into.

Best regards,
ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

They will take your money

Do not use Zulutrade....
The leaders may look profitable but eventually they all have lossess that are not managed at all so they can wipe out your account. The platform is also extremely buggy it never gives you an accuate reading of your funds and can change within 20-30% of your account balance everytime you hit refresh. Last thing is there no transparency around how the system runs it is extremely poor. Stay away if you want to keep your hard earned money

8 juni 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hello,

Thank you for your feedback. We would like to constructively learn more of your experience, Corey, so we can look for the best solution as this is not the experience we wish to create for any of our customers. Please feel free to contact our support at https://www.zulutrade.com/help-center to discuss this further.

Best regards,
ZuluTrade Team

Beoordeeld met 4 van de 5 sterren

I repeat after Leader

I repeat after Leader. This was the first time I trusted another person in trading.
I spent some time studying the characteristics of Leaders in this service.
For me the most important thing was not the percentage of profitability, but how risky is this trader's trading strategy.
It is clear that Leaders do not share the secrets of their strategies. But thanks to analytics available on the service and that information in the description, I was able to find a suitable trader.

22 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

ZuluTrade is a perfect service if you…

ZuluTrade is a perfect service if you want to try copy trading. It is very handy and is connected to many companies, so you will definitely find something interesting. Moreover, company provide a nice software which is comfortable to interact with.

6 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Almost perfect

I like pretty much everything about this company. The smooth brokers’ integration, the trading platforms supported and the main thing is that it is eligible to work in the US and the EU.
maybe the initial deposit from the brokers’ and traders’ side could be lower. Yet, you can find traders with smaller entry deposits.

28 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Missing Trades

I stared recently with zulutrade and everything works fine until today. My followed trader's trades were not copied to my account and when I asked zulutrade, they mentioned my broker has removed my account with them. Why would my broker do that all of a sudden? I checked with my broker and confirmed that my account is still linked to zulutrade. Then zulutrade said it could be a temporary server issue.

Come on zulutrade, don't push the blame to my broker without verifying properly first. If it's a glitch on your side, you admit it, face it and try to work out a solution for me. Till now I am still waiting for zulutrade's reply.

20 maart 2023
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi! We have been informed that one of our executives has communicated with you over email and your issue has been resolved. Please let us know in case you have any further queries. Thanks

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