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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

You will definately lose money with Zulutrade. However carefully you choose traders to follow, each one will eventually experience a sudden and large loss which will more than reverse all gains. This... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not use Zulutrade.... The leaders may look profitable but eventually they all have lossess that are not managed at all so they can wipe out your account. The platform is also extremely buggy it ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very bad rip off The first impression is very professional but do not be fooled you can not make money with Zulutrade you pay about 60% fees and does not notice it because they are deducted dir... Toon meer

Beoordeeld met 1 van de 5 sterren

My account as provider not accurate data every trade i have to ask to change my calculate in my dashboard my account 80% profits and in my dashboard 0.15% with 13%DD and ranked as risk 5 i think team... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Geschreven door het bedrijf

We offer a powerful copy trading platform where investors like you seamlessly copy the strategies of expert traders at no cost, regardless of your time or skills. On our platform, you can easily filter our Expert Traders according to ROI, assets traded, ZuluRank, and much more, while expert traders get rewarded for each trade copied. It’s a win-win situation, and the best part is, you always have full control of your investments. Why should you trust us with your investments? We stand out because of our top-quality expert traders, a community of like-minded investors, and a user-friendly platform that makes investing simple. Everything is designed to work together to help you succeed. We didn’t just join the copy trading revolution - we built it. For 17 years, ZuluTrade has been leading the way, empowering millions of investors and expert traders across 150+ countries. Join the ZuluTrade community today and take the first step toward smarter investing.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,3

Alle reviews

(94)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Is the best website.

12 juli 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Dear Mr. Phantom,

Thank you for taking the time to leave such a great review. Our team is very happy to have read your comment!

We will continue to do our best to ensure that our services meet a high standard.

Marios, ZuluTrade

Beoordeeld met 5 van de 5 sterren

Whoever does not know the company well…

I am a trader on ZuluTrader for a year, for my profits several times, the payment is made on a regular basis 100% reliable

6 juli 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Dear Mr. Hakkar,

Thank you for taking the time to leave such a wonderful review. Our team is very happy to have read your comment!

We greatly appreciate your high rating and generous praise, as this reaffirms the hard work we put in every day. We will continue to do our best to ensure that our services meet a high standard.

So thanks for your kind words again.

Marios, ZuluTrade

Beoordeeld met 4 van de 5 sterren

excellent transparency

8 juni 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Dear Mr. Sunil Thakur,

Thank you for taking the time to leave such a wonderful review. Our team is very happy to have read your comment!

We greatly appreciate your high rating and generous praise, as this reaffirms the hard work we put in every day. We will continue to do our best to ensure that our services meet a high standard.

So thanks for your kind words again.

Tatiana, ZuluTrade

Beoordeeld met 5 van de 5 sterren

Actually made some good returns copying…

Actually made some good returns copying traders in zulu! very good chat support.

could improve it's mobile app, but overall service is better than competitors

careful not to get greedy

5 juni 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Thank you so much for your review! We are thrilled to hear that you are satisfied with our platform! Happy Trading!

Beoordeeld met 1 van de 5 sterren

Beware. Stay away

After couple of years with this system i have to say that its imposible to make money! Reasons: everyone can be a trader and second you cant make money in forex longterm. Forex is gumbling! I am in stock market now with way better results. The other thing is that zulutrade stole my half withdraw! Telling my lies that they sent me all. Also the fee for wihtdraws is 25% dont be excited like i was at the begining and stay away!
Update to zulutrade
My broker belongs to zulutrade! Its amazing how zulutrade is still active. 2.7 in trustpilot so far!

20 april 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hi Dim,

Thank you for your review. I’m sorry to hear that you found the Forex trading non profitable, but I really appreciate you bringing this issue to my attention.
Indeed, trading in Forex involves high risks, and no one can be immune to unforeseen losses.

As far as the withdrawal is concerned, ZuluTrade is a social trading platform, no deposit, nor withdrawal takes place on our platform. Please contact your broker and they may provide you with all the necessary information.

I would appreciate another chance to show you the available features on our website and present to you our new profit sharing plan. You may reach us anytime at support@zulutrade.com. Again, thank you for your feedback!

Ellie, ZuluTrade Support

Beoordeeld met 1 van de 5 sterren

Наихудший опыт за всю историю

Даже элементарное уважение к людям которые им приносят деньги, у Зулутрейд отсутствует. Уже почти год я прошу просто удалить мои данные. Мой заработок оставьте себе уже. И они все это время отвечают нечто невразумительное, а потом просто перестают отвечать. Изображают авторитет только во всем и огромную загруженность работой. "Суньте штепсель в ухо, и ждите". - Вот вся их служба поддержки.

По поводу мнимой безопасности, то вы мне сами сначала компенсировали на внутреннем счете (недоступные для вывода) мои комиссионные (вероятно надеясь на удаление отзыва), но потом снова обнулили. Я бы намного больше сказал о безопасности клиентов ,которым вы рекламируете конкретные счета с вроде-бы идеальной историей, но которые в течении месяца эти счета сливают вместе со счетами тысячей подписчиков, которых приглашает сам ваш сервис через рассылки. Ограничение на символы в отзыве, не позволяют мне высказать всю красоту вашей заботы и безопасности. Но уже большинство на своем опыте это прочувствовало.

Наконец-то я закрыл последнюю торговую позицию и отключил оставшийся торговый счет. Работал с этим сервисом более 10 лет. В прошлом году впервые достиг минимального порога выплат на трейдерском счету. Хотя комиссий насобиралось за все время на многих счетах немеряно.

Их правила выстроены так, что если даже вы достигаете порога выплат, то они будут каждый месяц обнуляться. Таким образом, вы все равно не получите ни цента из своего заработка, в то время как комиссию с ваших подписчиков за вашу торговлю они будут исправно списывать.

Я вынужден был ждать почти год, чтобы отключить свой счет от их платформы, так как у меня оставались открытые ордера. И я неоднократно обращался к ним с просьбой заблокировать все новые сделки на моих счетах для копирования подписчиками, а также новые подписки инвесторов. Но их это не заботит. Главное получать доход с инвесторов. Вот все что им нужно.

В ноябре прошлого года, когда я написал первый отзыв, они даже якобы компенсировали часть обнуленных средств. И действительно на моем счету появились какие-то цифры. которые через неделю обратно превратились в нули.

Активные изворотливые ответы сотрудников Зулутрейд на негативные отзывы, создают ложное впечатление их серьезности и якобы мнимого авторитета. Не игнорируйте здравый смысл, и внимательно изучайте негативный опыт тех, кто уже имел дело с Зулутрейд. Это сэкономит ваши силы, время и средства.

Для Зулутрейд: я желаю чтобы все мои данные (включая документы для верификации счетов) были навсегда удалены с вашего ресурса. И все мои счета не приостановлены, а закрыты безвозвратно.

Для Трастпилот: все что я пишу, могу подтвердить фактами по запросу. Если вы находите уместным удалять мои отзывы, пожалуйста сначала свяжитесь со мной и проинформируйте о причинах. Я реальный человек. имеющий опыт с платформой Зулутрейд в течении более 10ти лет как трейдер и аффилиат. Все, что я описал является фактическим и многолетним опытом взаимодействия с данным сервисом.

Будьте очень осторожны с этой платформой. Ни один из сервисов торговых сигналов кроме Зулутрейд. не создаст вам таких проблем как они. Зулутрейд - это когда вас объегоривают по полной. игнорируя любые ссылки на здравый смысл. Но по их правилам все будет правильно.

Вам это нужно?

8 april 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Уважаемый Виталий,

Благодарим вас за ваш отзыв о своем опыте, который вы получили при торговле на нашей платформе. Мы ценим тот факт, что вы являлись нашим Провайдером Сигналов на протяжении 10 лет. Нам очень жаль, что наша платформа больше не соответствует вашим ожиданиям. Несмотря на это мы признательны вам за то, что вы рассказали о своей проблеме, так как это дает нам возможность поделиться с вами правилами, применяемыми нашей компанией к Трейдерам:

Приоритетом ZuluTrade является забота и обеспечение гарантии безопасности капитала своих клиентов. По этой причине Трейдеры, которые нарушают правила торговли и подвергают высокому риску Инвесторов, будут тщательно изучены, и в случае если они злоупотребляют услугами компании, ZuluTrade откажет им в выплате комиссии.
В случае если на конец каждого календарного месяца общий месячный PnL в $ трейдера оказывается негативным, то Трейдеру в этом случае комиссия выплачена не будет. Общий месячный PnL включает в себя нереализованные PnL, которые исходят из итоговых результатов закрытого месяца с учетом открытых позиций.
В Zulutrade мы стремимся предоставлять всем пользователям первоклассный сервис. Социальная Торговля Копирования стала популярным дополнением к рынку розничной торговли. Благодаря этому предложению клиенты ZuluTrade могут копировать сигналы и стратегии высокоэффективных Трейдеров и забыть о спекуляции на рынке.

Что касается вашего запроса об удалении ваших данных из нашей системы, просим вас связаться с нами по адресу support@zulutrade.com. Мы также будем рады ответить на любые ваши вопросы.

Благодарим вас еще раз за ваш отзыв.

С уважением
Команда ZuluTrade

Beoordeeld met 1 van de 5 sterren

I have been testing this company with…

I have been testing this company with demo account for a couple of months and then decided to connect a few live accounts with small amount of money to see how it goes ( the small amount was well above the ZuluTrade minimums ). From 4 LIVE accounts that I have had connected for another few months, I have got 2 of them disconnected from the ZuluTrade system without any notification or anything that could make me aware of that. At the moment when the accounts where disconnected, they have had open positions which suddenly became managed by no one and eventually got closed by stop loss.

From my few months testing on LIVE accounts, I'm happy that the traders I was following there have added stop loss to their positions, so when my accounts got disconnected I haven't lost all of their value. I also don't think the ZuluTrade system is reliable enough to be able to safely manage bigger accounts, and I'm not planning to use it again.

-----------

UPDATE:

Their support team just told me:
"Kindly note that accounts are getting disconnected automatically when the market is not available.
Accounts can be disconnected due to a variety of reason like your balance dropping bellow 101$ , or a temporary networking issue or even your broker restarting a server / service.
You can re-link your account by clicking on setting , scrolling to the bottom of the page and entering your master MT4 password."

This make the event not an incident but expected behaviour.
If you are willing to put your money on a plane where the captain can quit their job during a flight go ahead :)

This review is from personal experience and is NOT a response to any QA request from ZuluTrade!!!

7 april 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hello there,

Thank you for taking the time to respond to our request for some Quality Assurance feedback.
We are sorry to hear that you have not been satisfied with our services. From your comments, we realize that there is space for improvement, and we commit that we will do our best in order to meet all our clients’ needs.

Regarding your comment about the disconnections of your accounts:

In general, disconnections may occur with any broker, due to various reasons beyond our control as we rely on many parameters, hardware, software, network etc

Please rest assured that we work closely with our brokers in order to prevent this from happening, and take all necessary steps to enhance the connectivity of all our accounts.

However, since you referred to your accounts that had small amounts, as we inform all our users in our Help center page> Getting started section > Starting up
https://www.zulutrade.com/help-center-questions?category=starting-up&question=starting-up-1

Please note that though the minimum deposit requirements to activate an Investor account depends on the Broker that you choose to collaborate with, in order for your account to be with ZuluTrade, your balance should always exceed $100.

If the balance of the account falls below $100, the account shall indeed be disconnected- as such, the account holder needs to ensure that it exceeds $100 at all times.

We remain at your disposal.

Best regards,
The ZuluTrade Team

Update:

Pardon for the confusion sir.

We surely do not doubt that the review was from your personal experience.

Thank you for your feedback, should you have any queries kindly address them to our Support team.

We remain at your disposal.

Best regards,
The ZuluTrade Team

Beoordeeld met 3 van de 5 sterren

Zulutrade is out of service since 2 days

website of Zulutrade is out of service since 2 days. It's crazy !
Why anybody write or speak about that ?

17 februari 2021
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hello there,

We find your statement rather odd as our site is fully accessible and operational and and no such reports.

Kindly make sure that you clear the cache and cookies of your browser and use this link here:
https://www.zulutrade.com/home

Should you face any difficulties our Support team is available 24/5 , you may find our Contact details here: https://www.zulutrade.com/support
(email address: support@zulutrade.com)

Best regards,
The ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Zulutrade scam

Zulutrade scam

Hello guys i am making this post to warn people who are planning to use zulutrade as a signal providers and a signal followers.

I signed up on zulutrade as a signal provider and successfully managed to get in the top 30 in the rank, it was a long road to get there and i managed to reach it with a 90% profit winning trade. This is my signal provider account Magicnumber1 .
I had managed once again to close most of my trades in profit on my Mt4 terminal account, but i noticed the trades i closed in profit on my mt4 terminal were left open on the zulutrade platform.

And these same trade were not closed on zulutrade platform o_0

I contacted their zulutrade support and explained the situation and provided evidence which clearly show the mt4 account was running, and all most these trades closed in profit, they claimed my stp account expired which is absolutely false.

I received an email where they totally ignored all the relevant information i sent them and they are practically telling me to close these trades directly from their own platform manually when these trades were already closed 24 hours ago in profit .... They know fully well the trades were closed in profits were also supposed to be closed on my follower account. They have decided to ignore evidence and facts and want to claim that the mt4 account was not linked when 2 days ago it was working fine... First they claim the mt4 account was expired and now they want to claim it was not linked.

When a company is willing to manipulate a situation to benefit them financially this only mean their have done it before in the past

26 september 2020
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Dear Trust Pilot community,

It is with with great regret that we read this review, even though we have discussed this matter extensively via our email correspondence with this user. Unfortunately, his current stance leaves us little choice but to respond in public.

Mr. T.F. reached out to our Support Team to report that his ranking on our platform had dropped significantly. At first glance, it was obvious that his Trader account was disconnected from his Demo MT4 account, which was provided by an unaffiliated, third party broker. Our team rushed to link his Trader account with our internal virtual broker, in order to make sure that his trading signals were not left unattended. Further investigation revealed that the reason for this disconnection lay with the broker that provided the Demo MT4 account.

Our dedicated Traders Desk reached out to Mr. T.F. and offered him with several option on how to proceed, however the user demanded that we alter his account statistics, in order to improve his ranking. Of course, these demands go against our core value of full transparency, not to mention our obligations towards our regulatory authorities.

We must point out that Mr. T.F., like all Traders in our community, is not a client of our platform, but rather a freelance service provider.

Mr. T.F. has repeatedly demonstrated reckless behavior, and proof of that is the fact that his trading signals have remained unattended for more than twenty days. Therefore, we will have to take all appropriate action in order to protect our clients' best interests.

We would like to thank our user base for their continued trust in our services, throughout these 13 years that we have been in business. We remain committed to delivering an excellent and fully transparent user experience, in our effort to provide the best possible copy trading conditions.

With Warm Regards,
The ZuluTrade Team

Beoordeeld met 1 van de 5 sterren

Sitio poco recomendable

Sitio poco recomendable, en un período de 2 semanas he tenido 2 errores en mi cuenta, el Trader al que seguía cerraba la operación y en mi cuenta permanecía abierta.
Estos fallos provocan una falta de confianza total en Zulutrade, es cierto que puedes chatear con ellos y despues de estudiar el fallo te mandan un formulario para que lo rellenes y solicitar el reembolso de las pérdidas, pero te tienes que dar cuenta del error en las primeras horas, luego ya no vale.
Total he sacado mi dinero y encima pierdo 25 euros por la transferencia bancaria.
Para meter dinero es gratis, pero para sacarlo te cobran.
Una pérdida de tiempo.

12 augustus 2020
Review zonder uitnodiging
Logo ZuluTrade

Antwoord van ZuluTrade

Hola,

Lamentamos mucho saber que no quedó satisfecho con nuestros servicios.
Nos alegra revisar y abordar los errores que mencionó en su comentario. Como ya sabrá, ZuluTrade tiene una política de privacidad totalmente transparente, que puede encontrar aquí: https://www.zulutrade.com/privacy-policy. Puede mencionar que existe un límite de tiempo para enviar solicitudes de reembolso, pero aún no nos hemos negado a investigar dichas solicitudes, independientemente de la antigüedad de los problemas.

Finalmente, por lo que se refiere a su comentario de retiros, tenga en cuenta que ZuluTrade es una plataforma de trading y no un corredor, por lo tanto no procesamos los retiros de los clientes de ninguna manera. Los corredores con los que trabajamos (¡más de 50 hasta ahora!) Tienen sus propias políticas de retiro, incluidas las tarifas de transacción para procesar las solicitudes de retiro.

No dude en ponerse en contacto con nuestro Equipo de Éxito del Cliente a través de chat en vivo, correo electrónico o teléfono; los detalles se encuentran en https://www.zulutrade.com/support

Atentamente,
El equipo de ZuluTrade

_____Engligh translation_____

Hello,

We are very sorry to hear that you were not satisfied by our services.

We would be happy to review and address the errors that you mentioned in your comment. As you may already know, ZuluTrade has a fully transparent Privacy policy, which you may find here: https://www.zulutrade.com/privacy-policy. It may mention that there is a time limit for submitting refund requests, but we have not yet refused to investigate such requests, regardless of how old the issues have been.

Finally, in regards to your withdrawal comment, kindly note that ZuluTrade is a trading platform and NOT a broker,therefore we do not process client withdrawals in any way. The brokers that we work with (more than 50 so far!) have their own withdrawal policies, including transaction fees for processing withdrawal requests.

Please feel free to contact our Customer Success team via live chat, email or phone, details are hosted at https://www.zulutrade.com/support

Best regards,
The ZuluTrade Team

Beoordeeld met 5 van de 5 sterren

Awesome platform for forex trading

Awesome platform for forex trading. This site is serving about 14 years and still going on. It's all about loyalty. Very easy to sign up and it's free. It has some cool features. There are 2 different accounts for users like Classic account and Profit sharing account. Many crypto currencies like BTC, ETH, LTC etc can be trade here. Though it's social trading (under developing) site, Zulu trade always focus on Copy Trading. I really like their statistic features operational data system. Ranking system of traders can be found there which is just awesome because one can find out more trustable traders in this section. Their customer support is well organized. Telephone support in several languages are available. There's is also a forum where user can ask anything or share his opinion there. Application for Android and iOS users are available. Some time and practice required for the trading. Happy trading.

12 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love zulutrade

I love zulutrade. I can choose among diversified strategies built from combinations of their best traders. I can generate much profit using ZuluTrade. I'm also able to use automatic trading system.It's amazing!

11 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm very surprised about the allegations of scamming.

Zulutrade's ranking system seems to be based on trade frequency but that doesn't mean all the top rankers are scalpers. To be honest, I'm very surprised about the allegations of scamming. Zulu SP stats are open for anyone to analyse. I've had my account open with them since October last year and am now 90% in profit despite a bad start. I would say to anyone that ZT is most definitely not a money printing machine and needs almost as much work as manual trading BUT I really believe that you get out what you put in. Spreads/slippage can be cr**, on occasion the server has gone down and in my first month I had a lot-size issue which nearly caused me to bail out; the support team were attentive and fixed my problems quickly. The bottom line is that I'm making money, not fantastic amounts but as I learn more and improve my skills my monthly return has been improving. I'm now averaging around 12% per month and I think that maybe I can get to 15%.....so I'm really happy. I've absolutely no problem in posting a screenshot or supplying FPA with my ZT details if anyone is that interested.

10 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zulutrade - a convenient service for those who want to earn some extra income.

Zulutrade - a convenient service for those who want to earn some extra income, broadcast their deals and get commissions from investors. Personally, I, a practicing businessman, found this option the most interesting - I have already been practicing my personal method for a long time. But if you have a fairly stable monthly result and you can provide reports, you will not be short of customers - it is quite a good extra income, which will not require any effort from you.
Zulu is the only company that provides similar services. Many brokers have PAMM, MAMM programs, copying services and much more. Zulu, however, has a reputation, a large base of active clients, and confidence in the company. Additionally, Julutrade collaborates with dozens of brokers - and this is better than the one linked to the broker. Of course, the company has its disadvantages. But reliability is more important to me, especially considering that commissions pay significantly compensation through the number of customers and the revenue from them.

9 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Zulutrade is a very good

Zulutrade is an online social and copy trading platform. Basically, it allows traders to acquire a level of automated trading to copy the trades of traders experienced in foreign exchange and financial markets. The social component, however, enables traders to share opinions and ideas. Today it boasts nearly one million users and executes a trade volume of over $ 800 billion. This Julutrade review will break down how it works, how it costs, live accounts, user reviews, regulations and more.

9 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is amazing

This is amazing
Sold my old APS-C Nikon gear with lenses, and they helped coordinate the free pick up.
Overall i love this..❤❤

9 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Got scam calls ever since registering

Ignoring the actual trading performance, the worst problem with this platform is that after registering I started getting spam calls about buying bitcoin or similar alternatives. They knew my number, name and last name.

That alone wouldn't prove it was them who gave my data away, but yesterday I got a call from someone pretending to be AAAFX (the broker they use), knowing my ID, and claiming I have outstanding funds but have to pay to recover them.

I tried to close the account and ask them to remove my personal data from their systems according to GDPR, but they can't because there are a few cents left. So I can't withdraw them because the fee is higher than the available amount, and I can't also forfeit it for the account to be closed.

I'll just have to change my phone number...

22 mei 2020
Logo ZuluTrade

Antwoord van ZuluTrade

Dear Alejandro,

Thank you for your review of our services.

We are very sorry to hear that you have been contacted by individuals who appear to have acquired your personal information online.

ZuluTrade has a fully transparent Privacy policy, which you may find here: https://www.zulutrade.com/privacy-policy, and will never, under any circumstances, sell your personal information or share it with unauthorized third parties.

We would strongly encourage you to contact our Support team and report your experience, so that we may investigate this incident from our end as well. You may contact us via Live Chat, Email or Phone, details are hosted at https://www.zulutrade.com/support

We assure you that your privacy is of paramount importance to us.

In regards to your personal information deletion request, kindly note that ZuluTrade is fully compliant with the EU GDPR directive, thus we will be more than happy to assist you with that process, which you can be sure that we take quite seriously.

You may send us your request and account details via email from your ZuluTrade registered email address to support@zulutrade.com, and our team will make sure to fulfill it and reply in a timely manner.

Best regards,
ZuluTrade team

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