ZYN Nicotine Pouches 

Having used the company for several months I had to contact to find out when I would receive order as not received. Was advised it had been delivered despite explaining repeatedly I had not received delivery. Quite frankly, the call handler was rude. I have now spent days with repeated messages to and fro, having to complete a signed declaration that my order has not been received and still no refund or replacement order whilst they 'investigate'. Worth noting the delivery company is Evri (the delivery company that doesn't deliver).
Such terrible customer service.

So, I have spent years trying to stop smoking (gum, lozenges, patches).

I thought I had an option when I first found out about e-cigs, and that lasted quite a while, until the rest of the world caught on. I used to have to make my own e-cig devices and order liquid from USA because they were not available over here. As the number of vape shops grew, the quality declined until my breathing was just as bad as when I was smoking.
Then I found some nicotine pouches in a supermarket, and my life was changed. I could go to the shops, to the pub, even stand in a circle of smokers without the slightest inclination to ask for a cig.
However, the flavours were a bit limited. But a Google search took me to Zyn. I guess that Zyn must mean heaven in some dialect somewhere, because that is where I am.
I have not had a cigarette in over 18 months. And the flavours are brilliant. I tend to use espressino in the morning.... A mix of espresso and nicotine to wake me up.
During the day I tend to use either gold or blackcurrant, which would translate to sweets, without the sugar, and including nicotine.
After my evening meal, I tend to use belissimo, a peach flavour that cleans the palette ready for bed, and contains nicotine.....

Every mood catered for, without having to inhale anything. My breathing is coming back to normal, my inhaler use is far less, and no craving whatsoever.

All of this, with discounts, delivered free of charge.... What else do you want.... Check the website now and give it a try.

By the way, I have NOT been paid to write this, I am a genuinely happy customer.

Have contacted customer service over receiving a damaged pack and over an email telling me a promo sample was being sent out but nothing being received.
Replies seem auto generated as they continuously ask for info that’s already been given, there doesn’t seem to be any other way to contact the company than through the messages option in your account and requests for further contact details and to escalate matters are just ignored. I’ve put in a few orders and the pouches are nice with quick delivery, but if you are unfortunate enough to have any problems you are on your own.

Emailed promo code had expired. Chat agent advised they would refund difference if I placed an order. They then refused to honour it. Asked for refund but they wanted me to pay postage. Only after I jumped through hoops did they finally agree to send a pre paid postage label, may as well have just honoured the original reduction. Terrible way to treat a first time buyer so won't be using again.

I liked the flavor as it wasn't as strong and over powering like other products I have tried but it didn't crave my nicotine urge.