1800battery.com Reviews 

Super convenient to get your battery replaced—booked the appointment, they came, they replaced the battery, they left. Unfortunately, the time I booked was between 12pm and 2pm. My order was finally picked up at 3:45, and the technician arrived at 4pm. I'm glad it got done, but genuinely if you're going to use them set aside all day for it. The appointment scheduler is wildly inaccurate.

The process was simple from beginning to end. I was able to do everything online. Isaac kept me updated along the way and was super polite. He made the process look so easy and I didn't even have to leave my home.

The technician was incredibly friendly. My car also got flat tires, and he helped me in pumping it up. Subsequently, we discovered that my car had additional problems. He helped me contact a tow service too.
It's a great service which I definitely recommend.

Everything went smooth and I was surprised at how quickly things went. Also the guy who changed out the battery was really nice and informative.

OVER PROMISED AND UNDER DELIVERED- service promised friday afternoon at 1 pm. No show entire day and no communication from company. Saturday morning sent three emails and 3 phone calls inquiring about service- ghosted with no reply from 1880battery. Got car to PEP Boys in morning- battery replaced no issues. DO NOT USE 1800BATTERY unless you want a time consuming, frustrating experience.

Ordered the battery on Sunday, was told I would get it on Monday. Did not get the battery on Monday. Was then told I would get it Tuesday by 9:30am but did not get it until 3pm.
Was never told what to do with the core. When I "chatted" I was given a whole lot of useless info including an email address. I emailed said address and still don't know what to do with the core.

They quickly called as soon as I placed an order. They corrected the order since my car (Benz E320) has 2 batteries and it was not clear which was dead. Lastly and importantly, when we had communication challenges with the driver expecting my car at my home address, instead of the parking lot, it was quickly resolved and a great job delivered. The company has done very well to have people at the office and on the road communicating with the customer and with one another. Please keep it up. Thanks.

Fast service! Manny was very kind and polite when he installed the new battery. Thank you so much!

My beautiful Lincoln Town car was at the curb with a dead battery for four weeks while I was sick. I got over thje virus but had a swollen infected foot. i wanted to get a new battery but was hesitant to drive because of the foot. I was also concerned about installation because I did not have the tools. I went to 1(800)battery.com. Ordered a battery and it was delivered and installed in less than an hour.

**Review:** Avoid 1-800-Battery - North America’s Largest Battery Store: A Disappointing Experience

I recently purchased an AC Delco battery, part number 88864542 94RAGM, from 1-800 Batteries for my Porsche Cayenne. Unfortunately, my experience with the company was nothing short of disappointing.

I spent nearly $520 on what I believed to be a reliable battery, only to have it fail within a short period. When tested, the battery only managed to reach 11 volts at best and dropped to a dangerously low 9 volts. The cold cranking amps were a mere 100, significantly lower than the expected 800.

To make matters worse, when I reached out to the company under the warranty, I was shocked to discover their unacceptable warranty policy. They proposed charging me an additional $125 just to have the battery replaced. Even if the battery was indeed defective, they would only refund a mere $50 of that amount. This policy is blatantly exploitative and shows a complete disregard for their customers.

I cannot recommend 1-800 Batteries to anyone and strongly advise others to avoid this company at all costs.

The technician showed up 2 hours past the scheduled appointment window. Then he informed me the wrong battery for my car was brought to the appointment so my car didn’t get fixed.

Dear 1-800-BATTERY,

Your delivery process needs serious improvement. It has been 12 hours since I requested the service, yet I haven’t received any feedback or contact from the team handling the service. I need an update on the status as soon as possible.

You know that meeting customer expectations is everything in this business. It’s much easier to get a repeat request from a satisfied customer than to acquire a new one for the first time. I hope you can address this issue promptly.

Please address this issue promptly.

Best,

The initial contact and service was awesome, but basically comes with no warranty. I had my battery for 9 years, spent near $450 to have 1-800-battery replace it and within 5 month the battery failed. Warranty only works if the battery is still in the car and you pay an additional $125. Don't sacrifice convenience for value. It is a waste of money.

Kyle was awesome, and worked fast! I didn't realize they weren't local, and felt bad they had to drive all the way from Orlando (an hour away), but I was thankful they were able to get me back up and running so I could go in for work that evening. Customer service was also great helping me order the correct battery.

First the tech Kevin was great. Battery changed in 5 minutes and took the old battery.
The service though. Ordered at 7:45am and told 1 hour service. Contacted them. They then said they don’t open until 9am. Then at 10:30am they told me 60 minutes or less a tech would show up. No one did then I was told it can take up to 6 hours. The tech then showed up at 2:30pm. I was at home luckily but if your on the road I would definitely not recommend this service.

I order a battery but it turn out that there was something else wrong. So the guy took the battery back.. Thanks for been truthful... I order a battery from them a few years ago.. and will continue to do so.

So easy! Went to start my car and battery was dead. I Inquired online but wasn't sure which battery to select. They called me seconds later and discussed the differences. Placed order and within 2 hours my battery was delivered and installed! Amazing customer service and experience. I was able to track the delivery so I knew exactly when the installation tech arrived. Completely stress free purchase!!!

Called to set up appointment for battery replacement after several jump starts. Needed new battery for a Ford Explorer 2021. Technician arrived after 3hrs which was fine as suv was at home. Allan the Technician spent over 1hr trying to figure out how to replace the battery and had NO idea how to remove it. He made a few calls but clearly had zero experience. He also broke 5 clips and screws trying to remove the cover. Complete incompetent service technician. Nothing personal but probably need a new career. He finally gave up and left and was assured a quick refund. Several phone calls to numerous call center employees and was informed a Supervisor will call me but after 11 days heard nothing but excuses that Supervisors are busy. Seriously what a lack of professionalism and no sense of urgency from staff. On the upside finally called back again and this time Jose was extremely helpful and actually knew what he was doing and resolved the complaint and issued me a refund minus the $99 service fee. I was fine with that and just wanted a refund so we can move on.
NOTE: If you use this service make sure you ask before you book if they actually have a Technician available that knows how to remove a battery.
Will NEVER use this company again.

I paid $364 and made an appointment for today. They were a no call no show. I contacted them and they said they would get back to me within the hour. Three hours later… nothing. Ridiculous service and customer service. Do not use this business!

very good experience, very professional.
suggest to give the opportunity to schedule an appointment at the web site.