Really disappointed I’ve ordered before and received the products within a week so I’m a repeat customer but this time I ordered in October 2025, received an email saying there would be a small delay... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered on 14th November, no order confirmation and no response to online enquiry . Tried sending an email but bounced back. No answer to phone number provided by Afterpay for merchant. Have attempted... Toon meer
These are actually so good! Sizing is so generous as well as my hair feeling super lush on day two when it’s normally pretty dull. Day three I normally have super dry ends and just needing a wash from... Toon meer
Bedrijf heeft geantwoord
I enjoy the experience of tailoring products to me. Previously used a similar US brand but being in Australia the air miles advantage appealed to me. The postage packaging was environmentally concscio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Cosmetica winkel
- Fitness- en voedingsservice
- Haarproductenwinkel
- Sportvoedingswinkel
- Vitamine- en supplementenwinkel
Geschreven door het bedrijf
ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it. 🇦🇺 Australian owned and operated 📫 Free express postage on every order 🌎 Safe ingredients and sustainable packaging 🐶 Cruelty free
Contactgegevens
6A Hurricane Street, 4014, QLD, Australië
- support@onelabs.com
- 1labs.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good 😊
Good experience overall, slight delay in delivery but the customer service team was excellent. Also I don’t love the smell

Antwoord van ONE LABS
Helped me with my oily hair when I…
Helped me with my oily hair when I couldn’t find a good brand to help

Antwoord van ONE LABS
I love this shampoo & conditioner
I love this shampoo & conditioner! Being able to customise to suit my hair is fantastic. Ordering is so easy & postage fast! Thanks so much! 🙂

Antwoord van ONE LABS
Great shampoo and conditioner
Great shampoo and conditioner, washes my hair well and leaves a wonderful fragrance. My curls have a great bounce and my hair is super shiny after using this product.

Antwoord van ONE LABS
Flat and greasy hair :(
I really tried to like the products as I spent quite a bit of money on it. On the positive side the smell was beautiful and I was complimented on the way hair my smelt. However I mainly got it as I have greasy hair and have struggled with finding a good shampoo and conditioner that stops excess oil and since using the shampoo I’ve found my hair getting greasier faster (often times within 12 hours). I was quite disappointed as my main goal was oil control and volume while my hair remains unfortunately flat and greasy.

Antwoord van ONE LABS
These are actually so good
These are actually so good! Sizing is so generous as well as my hair feeling super lush on day two when it’s normally pretty dull. Day three I normally have super dry ends and just needing a wash from oily scalp and with this shampoo and conditioner my hair didn’t feel like straw and could go another day before washing.

Antwoord van ONE LABS
BEST HAIR PRODUCTS EVER
These custom products are genuinely better than my salon shampoo and conditioner. My hair has never been so healthy and soft

Antwoord van ONE LABS
Not as good as I wanted it to be
Really wanted to love this, but the shampoo is ok, but not great and the conditioner definitely doesn’t detangle or leave my hair feeling smooth. My hair ends up quite greasy a lot quicker than normal and the purfume I selected is more over powering than subtle. Sadly I won’t be repurchasing.

Antwoord van ONE LABS
Best haircare products!
Their shampoo and conditioner is by far the best ones i've ever used! Thoroughly cleans my hair and leaves it shiny and smelling so good!

Antwoord van ONE LABS
The shampoo and conditioner is exactly…
The shampoo and conditioner is exactly what I've asked for.
Could not be happier, thank you.

Antwoord van ONE LABS
I’ve been loving my custom shampoo and…
I’ve been loving my custom shampoo and conditioner so far, I’ve always struggled buying and trying commercial brands for myself and have never found one that a truely like, so this stuff is perfect!

Antwoord van ONE LABS
worth every cent <33
actually saved my hair. my hair was dry, frizzy, bleached/heat damaged and in less then 3 weeks i can actually get a brush through it and it’s so so soft and amazing. i was hesitant at first because of the price but it’s worth every cent. THANK YOU ONE LABS

Antwoord van ONE LABS
I love that I can choose to have no…
I love that I can choose to have no fragrance and my hair feels softer than ever!

Antwoord van ONE LABS
Absolutely amazing product!!
Absolutely amazing product! It’s hard to find a company that actually cares so much about the consumer/customer. The product is amazing, the shipping was super fast! They also fill the product to the brim which is always good! I honestly don’t have one thing to fault except how underrated one labs is!

Antwoord van ONE LABS
I love the product
I love the product, and shipping was fast. I would love to have the option of just ordering Shampoo separately, as the Conditioner does not run out so quickly.

Antwoord van ONE LABS
My experience ❤️
My experience was amazing I loved how them were customised by to me fit my needs. I had doubts at first but once I tried it I was amazed. The products smell incredible. I would definitely recommend. I will be purchasing plenty more products from you guys ❤️😍

Antwoord van ONE LABS
The product is great
The product is great! I'm still getting used to the idea of using as much conditioner as shampoo and conditioning every time I wash my hair (I suffer from oily hair and have always conditioned every 2nd or 3rd wash and only used a small amount in my ends). My hair has never been as shiny as it is and my hairdresser said it was very health and clean! I'm a little sceptical about the whole having to buy them both at the same time rather than not being able to buy just one or the other.

Antwoord van ONE LABS
Pretty happy so far
The fragrance is nice. I chose the purple for anti brass and personally for my hair I think it’s probably not strong enough for my hair. I think next time I would bypass the purple option and pick another hair goal. It does make my hair feel soft. Although I haven’t been using it long enough to see if it really makes a difference. So far pretty happy though. Would love to see a treatment made.

Antwoord van ONE LABS
Hair seems to be getting oilier & my…
Hair seems to be getting oilier & my scalp is getting itchier, but at least my curls look nice& the ends aren't dry anymore. Will use it till the itch is too bad & then move in to try the next expensive shampoo that promises it can help me. As usual

Antwoord van ONE LABS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







