1st Avenue Reviews 

As a loyal, longtime client of 1st Avenue (15 years ago), I am continually impressed by the level of personal service. A particular thanks to Phoenix for his assistance over recent months.

1st Avenue UK – Greenwich: I have been a happy tenant thanks to the professional work of Matthew, Skye and all the rest of the Greenwich team. The tenancy portal is convenient to use, the office location is easy to stop by, all the people are wonderful and helpful. Thank you very much.
Ekaterina

This is mine and my boyfriend’s first time moving out and searching for properties in London. Josh at 1st Avenue has really helped make the process not only feel simple, but also really pleasant and enjoyable. They’ve really simplified the whole process of organising viewings, background checks, putting in offers, etc. Nothing felt confusing or complicated, and my boyfriend and I have really been able to just enjoy this process of our first time moving out, rather than feeling stressed!!

Phoenix from First Avenue was honestly amazing. I had a bit of a panic about my window at home because it looked like it had blown open in the wind, and I was worried about my cat being inside on her own. I called First Avenue, and Phoenix went straight over to check everything for me.

He even brought tools with him to fix the window, sent me a video showing me how to use it properly, and then let me know that my cat was completely fine. He was so kind and reassuring and simply said, “This is what we’re here for. We’re here to help.”

I’ve genuinely never experienced such amazing service while living somewhere. I now feel so secure and safe knowing that if anything happens, there is someone there who genuinely cares and is willing to help. Phoenix even took my number, which made the whole experience feel so personal and reassuring.

I honestly couldn’t have asked for better service. Phoenix was so lovely, helpful and reassuring.

I’ve been carrying out reactive maintenance works and pre-occupation (pre-OC) works for 1stAvenue, and the experience has been excellent. Communication is clear and work is well organised. The team is professional, supportive and always provides the information needed to complete jobs efficiently from the property management team (Skye, Nik, Reese, Josh (Pre oc team), Pheonix). I would be happy to continue working with them and would recommend them to other contractors.

So satisfied with 1st Avenue Greenwich team, a special thank you to Nikita and Phoenix. Thank you for your hard work and always assisting . I have moved into a property about a month ago, Nikita and Phoenix expertise kept me on track throughout the entire process.

The Property Management Department is an outstanding team that consistently goes above and beyond. They are professional, responsive, and highly organised, making every interaction smooth and productive. It is a pleasure working with a department that genuinely cares about delivering excellent service and maintaining high standards throughout.

Thank you Phoenix,you have made my rental experience stress free. Thank you for keeping me updated, your kindness and most of all your professional service. I have moved into a clean property. When I have noticed a dripping tap, you have sorted it within a short time. I highly recommend 1st Avenue Property Management

Massive kudos to Phoenix Endacott, very capable of his job - patient and responsible.

The operation and the seniors tho -Severe delay communication between the agency and the contractor, as tenant I had to follow up myself with the contractor, and the issue took a month to fix.

Another massive delay due to 'wait for their solicitor'. Should've had better preparation before any regulation/law update.

Phoenix from the property management team is an excellent communicator, responds quickly and always addresses all my questions thoroughly, providing clear answers and helpful suggestions. Phoenix consistently follows up on issues and replies within minutes on the same day. As someone who has just moved into a new place, I have found the support to be incredibly helpful.

I worked with Matthew Amos to sell our flat. His communication was excellent, had a strong understanding of the market and was a pleasure to work with. Grateful to have an estate agent that understands our needs.

Matthew Amos is an amazing estate agent. What really struck me is his professional approach as well as human ability, as he treated my daughter not just like a costumers but as a first-time buyer interested in the property.

I recently moved into a 1st Avenue property, a huge thank you to Nikita, Skye, Phoenix and Adriano, you have guided me throughout the process. Thank you for your professional service and assistance, from signing my contract to moving in you have helped me every step of the way. Thank you Nikita, Skye, Phoenix and Adriano, excellent service

Selling my property with Matthew Amos was a breeze. From proving in-depth documents about my flat in the current market, to finding buyers and through the selling process.

He was always there to handle questions, chase up solicitors and provide communications from myself to the buyer and vis versa

Would highly recommend

Thanks to nikita and skye in the property management they are efficient, hard working and very nice to talk to when issues come up would definitely recommend their property management services
Thank you

Phoenix is a pleasure to work with; always on the ball, pro-active, detailed and kind. Whenever we've had any kind of issues crop up - Phoenix has been able to sort them out quickly and easily; a real pleasure to work with... Thank you again!

I had my mid term visit from Phoenix at 1st Avenue just to check the property is being looked after. All went perfectly and it's so comfy at my new apartment in Croydon. Phoenix was great he followed up with a call and an email of the visit....thanks Phoenix.

My property manager Adriano was very helpful and efficient in helping me resolve my problem. Very responsive on email. Always polite and friendly.

It was perfect to meet with the team they were so helpful so kind also Prashant did assist us for the property and he was so good, And the team is so professioanl

We have worked with Nikita for many years, she’s great to work with.
She communicates clearly and is very organised, she makes sure everything is lined up so the jobs run smoothly, she respects our time, is easy to reach when needed, she genuinely cares about getting things done in the right way. We have always had a great experience when dealing with Nikita.