1st Call - Window & Door Repairs Reviews 

182
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Had salesman come, placed order for 3 glazing units and new hinges, and paid my deposit. Was promised someone would ring the following day to arrange a survey, I rang the company 2 days later as no... Toon meer

Beoordeeld met 5 van de 5 sterren

I hired 1st Call to initially fix my attic window lock and replace a damaged window. They were that professional and trustworthy I asked them to fix my broken external door handle and locking mechanis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had problems with opening and shutting some of my windows saw an advertisement for this company so I left a message. They contacted me the following day sent somebody round to do a survey and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would highly recommend 1st class Windows and doors from start to finish lee who installed our door and window was very polite and efficient. Lee cleaned up after himself and took my old door away I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatiebedrijf
  2. Glasreparatieservice
  3. Thuiszorg

Geschreven door het bedrijf

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

182 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(182)

119 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good experience from start to…

Very good experience from start to finish friendly team very well spoken helped through out the process very quick services from quotation to taking measurements and even with installation… Got windows done in past now comp doors too… our installer KASH was brilliant very nice very friendly and did the job better than anyone very neat and tidy recommend 1st call doors and windows to everyone.

14 april 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

Thank you Hassan for your kind words

Beoordeeld met 5 van de 5 sterren

Repair to my conservatory roof panels

The repair to my conservatory roof was first class. The service I received was excellent, the work was carried out in an efficient manner and the workman very tidy and polite.

10 april 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thank you so much for your kind words

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish.

Brilliant service from start to finish.
The installation guy was top notch, took the blinds down, fitted the new units refitted the blinds, cleaned up and was gone is less than 45 minutes.
Excellent service and very polite.

3 april 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thank you so much for your kind words

Beoordeeld met 5 van de 5 sterren

Windows repaired

Nice and polite installers! Quick and efficient service they knew what they were doing!
Will use them again.
Thanks to everyone concerned.

8 april 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thanks Janice

Beoordeeld met 5 van de 5 sterren

New Door …

From start to finish the information and customer service was very good and the door is amazing

12 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

THANKS MARTIN FOR YOUR KIND WORDS

Beoordeeld met 1 van de 5 sterren

Absolutely disgraceful company..

Absolutely disgraceful company.. Avoid like the plague.. This is a Scam.. Got a quote for £2,100 for some windows and was happy to proceed on the basis and agreement of a 25% deposit with the remainder on completion even though they were trying to strong arm me into a 50% deposit arrangement.. However, after several visits from the surveyor, someone, who could hardly speak English, got in touch and started demanding full payment in cash so that they did not have to declare the work on their books and in return avoid paying Tax or a payment of 50% with the rest on completion.. Initially I refused but after seversl calls over a period of 7 days, they then offered to do the works for £1,900 so I agreed.. However, after agreeing I then received another call stating the job had been undervalued and the new price was £3,9750 to proceed and wanted the payment in full.. At which stage I hung up the phone and informed my Bank, Trading Standards and the Police.. As they have renegated on the agreement I will now see if I get any monies back

17 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

I think you have the wrong company we are a repair company for windows and doors we never ask for 50% deposit up front please check you have the right company

Beoordeeld met 5 van de 5 sterren

Excellent service from initial contact…

Excellent service from initial contact to installation at a very competitive price.
The 2 fitters Mick and Nigel were brilliant and when finished all rubbish was removed and I had the do's and don'ts explained.
If your looking to get your windows or doors replaced I can highly recommend 1st Call

11 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff quick…

Very friendly and helpful staff quick and easy valuation window fitter Very helpful friendly Very good workmanship lrft clean and tidy will be using them again

10 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

Thank you Craig FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Good customer service...friendly…

Good customer service...friendly staff...after care phone call to make sure everything was fine...will use again and recommend to friends and family

2 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

THANKYOU iRFAN FOR YOUR KIND WORDS

Beoordeeld met 5 van de 5 sterren

Friendly people from the start

Friendly people from the start - received very good service from them and the problem was sorted at a very reasonable price

5 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

Thankyou for your kind words and honest review

Beoordeeld met 5 van de 5 sterren

1st class service

We used 1st call repairs before and whilst they were here, mentioned about a large kitchen window that needed replacing, there was just £100 difference in the cost, so we opted from new. 1st class service from the salesman,surveyor,payments and installers.
Aaron rang this morning to do a customer check, that we were happy with the work and we are.

If your looking for repairs or new windows then we would not hesitate to use 1st call again.
True honest Yorkshire tradesmen.

6 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thankyou so much for your kind and honest review

Beoordeeld met 5 van de 5 sterren

Aqib was polite

The gentleman that came to sort out our windows was very pleasant, polite and courteous. His name is Aqib. I have an autistic young child whom he spoke to and didn't show any annoyance to.

Really appreciate the whole experience. Did everything on time and left the area clean.

Would Highly recommend this company

3 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

Thankyou so much for your kind words

Beoordeeld met 5 van de 5 sterren

Efficient , polite company.

Really efficient on getting my window replaced the window fitter was Very polite and courteous no mess left all cleaned up I'm really happy with everything I will definitely use them again and I will definitely recommend them to everyone.

3 maart 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thankyou so much for your kind words

Beoordeeld met 5 van de 5 sterren

Excellent company - and now we're draft proof!

Very thorough and helpful customer service - very quick and reliable for no pressure visit/quote. The person who did the work was very courteous and did an excellent, clean job. We had a window replaced and 9 window hinges replaced - all in 2 hours. Another company tried to tell us we needed our entire double glazing replacing!

24 februari 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

Thankyou for your kind words

Beoordeeld met 4 van de 5 sterren

Good job done eventually,ten DG units…

Good job done eventually,ten DG units replaced ,nine done on one day but one was missing so had to return next day!
Generally very pleased but a text or call from them would have been appreciated.
Would use them again. Recommended.

19 februari 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thankyou for your kind words

Beoordeeld met 5 van de 5 sterren

Hinge replacement

Chap came and replaced some hinges on my windows so I can clean my windows easier , all areas left clean and tidy even took his shoes off to go upstairs , also helped solve a sticking sliding patio door thanks again

2 februari 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thanks Kev for you 5 star and honest review

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and polite

Very polite and very helpful. I called them for UPVC window adjustments and main door adjustments to avoid draughts. They found out that the hinges cannot be adjusted anymore and they ordered a replacement. Turnaround time was quick and I didn't have to call them back for a follow up. Also, the repair person used his expertise to adjust the 40 years old main door as there was no specific provision for the adjustment which new composite doors usually have. Now I don't have anymore draughts.

3 februari 2026
Review zonder uitnodiging
Logo 1st Call - Window & Door Repairs

Antwoord van 1st Call - Window & Door Repairs

thanks Abershek for your kind wordd

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer