1to1 Flooring Reviews 

Chloe has given exceptional service and advice. Strongly recommend

Lino on the kitchen and utility room floor was laid by Matt and Reece. Old floor had to be levelled and new screed put down. They then discovered damp and had to redo. End result was great. Always arrived promptly, kept us fully informed what needed doing, always friendly and very pleased with end result. Fully satisfied customers!

The team at 1 to 1 Barnet were extremely helpful and efficient. Our order was dealt with quickly and professionally and installed within a short period of time despite the Covid restrictions. The fitters were pleasant and considerate and laid our floor beautifully. We were extremely happy with the final result and would highly recommend this company

We are completely thrilled with our floor. Matt gave us great expert advice and the end result is stunning. From choosing to ordering to installation, this was absolutely seamless and a great customer experience. Thoroughly recommend.

I was very impressed with the agility and flexibility that 1to1 flooring (Chloe) had in a recent order for some Amtico flooring. They quickly responded to my questions and managed to source & supply the material very quickly which allowed us to keep to some very tight installation timelines. I would definitely go back to them for any future flooring needs.

We recently had three carpets from 1to1 Flooring. The order process and measuring was easy and efficient.
The carpet fitters were excellent, they worked extremely hard to get all carpets fitted in one day which we were very impressed with. They worked so hard.

We have recently installed engineered wooden floor to our house and the team at 1to1 flooring, especially Matt, has been amazing and always assured us that all our concerns would be dealt with. Matt has been excellent in all our communications and showed an amazing professionalism. Highly recommended if someone is looking for attention to detail!

Excellent experience - so pleased to see Lester back and in place at the Berkhamsted store. Everything regarding the job - despite challenges I presented with timing and product - was executed with professionalism, efficiency and enthusiasm. Nothing was too much trouble. I am over the moon with the results and would not hesitate to use this company again.

Matt and Chloe really helped us out of a tight spot after being let down by another local supplier. With great advice and an accommodating approach, we were able to secure the fitting date we needed. The fitters were excellent, really friendly and did a great job. We'll definitely be returning!

Even though my enquiry and purchase was extremely small, Matt and Chloe in St Albans were very welcoming and certainly went the extra mile to meet my request, and I now know where to go when it comes to future flooring projects.
Very impressed and much appreciated

Great service and quality product - will definitely use this Company later on in the year.

Lovely show room, Matt was very helpful and extremely patient with me choosing my floor. Fitters were very professional and the Amtico flooring looks amazing :)!

Matt and the team at 1to1 really have gone above and beyond for us. Helping us narrow down their huge range of options to the floorings we finally chose, Matt did this with lots of patience and helpful advice. They then navigated the challenges of lockdown and supported us with carpet samples so we could choose paint colours and furniture and much more. A great business with an excellent selection of floorings and fantastic service - we'll be shopping locally more often because of them

Excellent workmanship and attention to detail, we were very pleased with every step of the journey from the sales team to the completed works.

Fantastic service all round.

Lots of LVT products available to choose from in the showroom but no pressure from the salesman to choose any particular brand or product range.

We had to wait around 10 weeks for an installation date as they are so busy but we were kept informed throughout and were offered an earlier date closer to the time.

The fitters were efficient, polite and tidy and we are very happy with the finish provided.

The only slight issue was that the fitters forgot to leave us with the free floor care kit - however this was quickly sorted out by the showroom.

Thanks.

Really good service from the initial visit to the showroom and advice given to the actual fitting. We're delighted with our new kitchen flooring and will definitely use this company again in the future.

An excellent service from start to finish. Kathy was very helpful & knowledgable. The carpet fitters were polite, punctual and thorough. I would highly recommend 1to1 flooring and will definitely use them again.

Great and high quality shop. Expert and most polite sales staff. Good and honest advice. Good quality and fair prices.

After my neighbour had just ordered his floor here and was very happy himself, I was recommended to have a look as well, as we’re both in the process of completing a house refurb with new flooring throughout.

Matt helped us and he was great to deal with. Very patient, most polite, but critically important, actually gave really good advice, has a keen eye for design and detail, and did not try and talk us to the most expensive flooring. We ended up with a very good quality flooring, we brought some of the kitchen doors with colours to the shop, and Matt laid out various matching samples. Putting them in day light as well as shade, and just all in we were being made feeling very confident about our choice, having been able to compare many samples, in different lights, in different price ranges and brands.

Also good advice on the various maintenance cycles that different type of floors require.

Lastly, also communication after the sale was great, as going into the corona crisis and logistic options re delivery etc. becoming gradually more tricky, everything was organised and communicated well. At no point I felt any concerns around arrangements after the sale.

So in summary: Other than a significant outlay, buying a floor in a shop is quite a substantial decision, as it’s hard to change your mind once the floor is in really. To that extent, having been able to extensively look at various floors, get good advice, good after care, and still fair prices, made it for us an all-round great buying experience.

Will certainly come back and recommend to friends.

1to1 flooring provide an excellent service. Great choice of carpets in the shop. Knowledgeable and helpful advice from the staff. Fantastic fitting service - very thorough, and with great workmanship. I would definitely use 1to1 flooring again.

Great service from Kathy in the shop to the carpet fitter and beautiful carpets. Thank you - we will be using 1 to 1 again very soon.